Profile

Hardworking team player with 5 + years of Software Quality Assurance and Testing experience in Manual and Automated Testing of Web Applications and Client-Server Applications. Seeking a long-term challenging role as a Quality Assurance Analyst/Tester that utilizes my analytical, communication and software skills to add business value.

• Experience with the software development (SDLC) and full testing lifecycle (TLC) – writing test cases and scripts from requirements, test planning, test design, executing manual and automated tests, defect tracking and reporting.
• Involved in all stages of QA life cycle design, development, execution and documentation.
• Proficiency in testing Client/Server and web-based applications.
• Good knowledge in Manual and Automated testing tools like Quick Test Professional, Quality Center.
• Extensive knowledge in writing Test Specification, Test Plan and Test cases.
• Experience in Testing Microsoft Technologies and Java Technologies systems
• Experienced in System testing, functional testing, integration test, regression testing and black box testing.
• Experience in executing SQL Queries to validate data in the database.
• Active team player with positive and forward-looking attitude.
• Excellent organizational, detail oriented, time management, and strong analytical and problem solving skills.
• Excellent communication and interpersonal skills with problem solving capability.
• Capability to adapt and learn new tools and applications.

education

Masters in Information Systems (M.S.I.S

Confidential,St. Louis, MO Mar 10 – Till date
Data Analyst & Testing

Description:
A Web-based survey application which allows customers to create custom surveys that suit their business needs. The surveys can be sent to their customers through email and/or Smart Phone-based survey applications. The data collected can be analyzed using a series of canned reports. The company also provides consultancy to develop custom reports and data analysis.

Responsibilities:

• Analyze and translate business and functional specifications into testing requirements.
• Assisted in test plan creation for web and smart phone applications.
• Conducted test plan walkthrough with development team discussing the various test scenarios.
• Created Test Cases & Test Scenarios in Quality Center under the respective release.
• Create Test Data for the Test Cases and include it in the Test scenarios in Quality Center.
• Designed Test Cases and Test Scripts for Functional testing.
• Participated in Web Testing – tested URL’s, Links, and Image Links.
• Performed data driven test to handle the scenarios requiring multiple sets of data.
• Executed the Test Cases from Test Lab in Quality Center.
• Wrote SQL queries to check proper data population and to retrieve relevant data for testing purpose.
• Reported defects in Quality Center and assigned them to the respective developer.
• Maintain a defect report and track the defect report by verifying fixed defects, re test them and document the results.
• Worked proactively with the Test team lead and developers to resolve any issues associated with defect tracking.
• Cross-Browser Testing was performed on various versions of IE, Firefox and Chrome.
• Reported testing performance in various testing environments.
• Involved in document updates for online help and user guide after each release.
• Participated in all aspects of the Software Development Lifecycle to advocate quality. Reviewed SDLC deliverables against initial completion criteria and organization standards.

Environment: Windows, JAVA, J2EE, Oracle, TOAD, Visual Studio 2010, Team Foundation Server 2010, Quality Center 10, Windows Server 2008 SP2.

Confidential,Phoenix, AZ Apr 09–Feb 10
QA Analyst

Description:
The system’s core function is to process new applications for American Express Credit cards. It is designed to process new applications for US, Canada and European market. The main processing involves verifying applications for Fraud check (Amex Check, Duplicate Check, and other Frauds), real time credit bureau review, scoring, decision, card assignment, and creating different downstream files for further processing of the application. The system also tracks the source of the application.

Responsibilities:

• Identified software defects and interacted with developers to resolve them and provided full support to the Test team using Quality Center and Test Director.
• Interacted with the Development Team to understand the Design Requirements.
• Involved in writing test cases and test scripts using QTP.
• Developed test plans, test cases, test script using the Quality Center.
• Prepared Test Cases for GUI application.
• Reported the bugs to the development team using Quality Center.
• Used SQL statements extensively to retrieve data for database testing.
• Performed data integrity testing by executing SQL statements and manually verifying the contents.
• Participated in various meetings, discussed enhancement and modification request issues and updated test strategies, test cases and test scripts accordingly.
• Involved in meetings to identify the new structure and modify existing structure as and when necessary for the application under test.
• Worked under critical time based schedules and provided the deliverables in concurrence with the schedule.
• Performed Regression Testing to verify whether modifications made in the application have not caused unintended adverse side effects.
• Conducted Daily Defects status and Progress meetings with the help of QA Metrics.
• Provide management with metrics, reports, and schedules as necessary and participated in the design walkthroughs and meeting.

Environment: Java, Platform IBM-Mainframe, COBOL, DB2, MF CICS IDMS, JCL, SQL, VSAM, QTP, Quality Center.

Confidential,MI, USA Nov 07 - Mar 09
QA Tester

Description:
The project involves development of Logistics Management Initiative (LMI) System. The LMI system has modules for Inventory Control, Customer/Location/Carrier Maintenance, Sales & Distribution, and Traffic Management. Several batch programs to exchange data with several internal and external applications including Revenue Management System on HP 3000, I2 Planner on Windows NT, Carrier extranet on Web portal etc.

Responsibilities:

• Wrote Test scenarios, Test cases and Test scripts.
• Performed static and parallel testing for dummy data and live data.
• Identify & Discuss with Team Leads on the Test Cases or Scenarios that could be automated through QTP scripts.
• Designed Test Cases and Test Scripts for Functional testing and for Automation testing using QTP.
• Developed SQL statements and queries and test scripts on VB script using QTP for automated testing of web based application, windows based and Mainframe based applications
• Execute the Test Cases from Test Lab in Quality Center.
• Execute the Automated QTP scripts by calling the script through Quality Center to test applications.
• Created Automation scripts using QTP 9.0 & 9.2 by recording, placing checkpoint, parameterization, regular exceptions and adding conditions as needed to enhance the scripts as well.
• Created SQL queries against the backend database and retrieved relevant data for testing purpose.
• Reported defects in Quality Center 9.0 & 9.2 and assigned them to the respective developer.
• Maintain a defect report and track the defect report by verifying fixed defects, re test them and document the results.
• Attended status meetings, documented minutes and prepared handouts for daily status meetings.

Environment: Java, Oracle, HP 3000, HP UNIX, I2, Cool: Gen, Windows XP/Vista, QTP, Quality Center.

Confidential,MI Sep 06 – Oct 07
QA Analyst

Description: This application has different types of policies and different types of payment methods for different policies. This System handles the information of all the Accidental Insurance Policyholders including their different types of policies, policy numbers, Insurer\'s name, Vehicle type, Type of Insurance to the vehicle/person, Insurance code, Insurance Agency area, Agency Code, Division of field officer, Payment method, Policy Payment Date etc. This application was tested manually and using automated tools.

Responsibilities:

• Reviewed Business Requirement and Software Specification Requirements to achieve better understanding of the project.
• Followed test plans, wrote and maintained QA test scripts.
• Executed test cases manually and reported defects using Test Director
• Performed functional and regression testing.
• Involved in smoke testing/sanity testing, integration testing, User Acceptance testing.
• Identify and develop both positive and negative test scripts to fulfill the user requirements.
• Compared and analyzed the Test Results for every release
• Documented and Reported defects using Test Director. Verified fixes and closed bugs during the testing phase.
• Cross-Browser Testing is performed on different versions of IE and Netscape.

Environment: Quick Test Pro, Test Director, SQL, Oracle, XML, HTML, Java, JSP, JDBC, Visual Source Safe, and Windows 2000/XP.

Confidential, Mar 06 -Aug 06 Programmer analyst/Tester

• Description: In the manual project - Medical Transcription Document Manager (MTDM), Transcription Companies dump all the transcriptions to the Client’s department via modem into one Secretary Folder. Secretary looks at these documents and "Moves" each document into different physician’s folders. The physicians will correct these documents, sign and give these to the concerned physicians. All the attendants sign the documents and forward them to the secretary to make copies and fax to the outside physicians who refer the patients to the department.

Responsibilities:

• Managed and co-ordinate the activities of designing, coding and testing.
• Write and maintain test cases.
• Created test cases manually.
• Design Documents for different scenarios.
• Defect Tracking was done using MS-Excel.
• Gained experience in manual testing.

Environment: Microsoft Visual Basic, SQL Server, MS-Access, MS-Excel.