Warehouse Resume
North Richland Hills, TX
Objective
IT position allowing for use of demonstrated organization, customer service, communication, and project management skills proven by 12 years of successful execution of these duties for various entities within the Dallas-Fort Worth metroplex.
Profile
Motivated, personable business professional with multiple talents in management, commumnications, and computer technology.Talent for quickly mastering technology – recently completed Microsoft Office Suite course and A+ Hardware/Software course in pursuit of my Associate of Applied Science in Information Technology. Diplomatic and tactful with professionals and non-professionals at all levels.Accustomed to handling sensitive, confidential records.Demonstrated history of producing accurate, timely reports meeting stringent ISO and aircraft schecmatic guidelines.
Flexible and versatile – able to maintain a sense of humor under pressure.Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.Proven efficiency expert through considered logical assessments and comprehensive adherence to electronics schematic requirements.
Skills Summary
- Project Management
- Report Preparation
- Written Correspondence
- General Office Skills
- Computer Savvy
- Customer Service
- Scheduling
- Training & Scheduling
- Security
- Accounting/Bookkeeping
- Front-Office Operations
- Professional Presentations
Professional Experience
Communication: Reports/Presentations/TECHNOLOGY
- Prepare complex reports for management of personnel, inventory, audits, and quality control.
- Communicate effectively with all strata of personnel and with customers
- Innate ability to facilitate communication of ideas and to train others.
- Rapidly learn and master varied computer programs; recently completed Microsoft Office Suite certificate course.
Customer Service/Problem Solving
- Oversee front-office operations and provide impeccable customer service:
Team leader and trainer for 2-3 employees.
- Develop and implement quality control measures:
Responsible, self-starter with a gift of logic to successfully implement quality standards.
Critical thinking skills for analytical assessment of facts to provide responsible solutions.
DETAIL MASTERY & Organization
- Manage all aspects of day-to-day operations as Lead Associate for Dollar General and for Aviation Information Services at Love Field.
Scheduling, inventory, training, quality control, inspection, and security
Finances: accounts payable/receivable, invoicing, billing, budgeting.
Supervision of three customer service personnel/three IT personnel.
Compliance with all ISO 9002 documentation requirements.
Troubleshoot/repair coffee makers, CTUs, video arms, type III phones, and seats for private aircraft companies
Building galleys, wiring, and gauging out the mock up for G150s.
Employment History
Confidential,North richland hills, Tx 2011-present
- lead warehouse
Confidential,Fort Worth, TX 2009 -2011
- Lead Associate
Confidential,Dallas, TX 2003 – 2008
- Team Lead in Aircraft Wiring
Confidential, 1998 - 2003
- Sam’s Club, Budwiser, Nokia, Gulfstream, Courier, Tool-Maker, Security
Education
- Bachelor’s of Science in Information Technology
- Associate’s of Applied Science