We provide IT Staff Augmentation Services!

Senior Edi Specialist Resume

2.00/5 (Submit Your Rating)

Richmond, VirginiA

Hire Now

SUMMARY

A Production Support Analyst who possesses more than 15 years of progressive experience in all aspects of Operations Support. My customer service and communication skills are impeccable - two skills essential for effectively dealing with internal and external personnel as well as senior management. I would bring to your organization a broad range of technical skills to include:

  • CA7/CA11, RACF, OS/390, TSO, SDSF, WTX, TBSM
  • JCL, ISPF, FILEAID, SAS, SAR, JES3, MVS
  • Change Management (CHANGEMAN)
  • Unix, SecureShell
  • Sterling Commerce Gateway - Connect Direct/NDM, FTP with PGP encryption, HTTPS, VPN, SSHFTP, SSLFTP, QWS3270 Secure, Connect Enterprise for Unix

EXPERIENCE

System Analyst - Command Center Operations 1999 - 2010
Confidential, Richmond, Virginia

Perform abend resolution, monitoring bridge lines, investigate late and long running jobs, perform production exceptions, and complete incident tickets. Monitor systems for late, long running and critical path jobs.
Analyze business requirements for data communications and project requests. Configure, implement and monitor data communications products. Participate in the maintenance, recovery, and troubleshooting of data communications systems. Interface with business areas and customers to ensure initiatives support business strategies and goals. Active in establishing processes and training documentation of data communications systems.
Provide excellent customer service. Provide training and technical assistance to co-workers.

Senior EDI Specialist 1997-1999
Confidential, Richmond, Virginia

Analyzed and resolved electronic commerce requirements and problems. Set up and mapped electronic documents.
Monitored Unix system processing. Monitored mainframe order processing. Advised and coordinated with sales staff and customers on EDI capabilities and implementation. Implemented spreadsheet to maintain customer status for all requested electronic documents. Ensured file format compliance with ANSI Clear standards for transmissions.

Information Center Specialist 1993-1997
Confidential, Richmond, Virginia

Analyzed and performed problem resolution on insurance billing software. Monitored electronic billing activity and file transmission. Performed analysis and troubleshooting on customer data transmissions. Utilized AS400 for file inquiries. Reviewed, tested and documented software changes. Created and maintained the Information Center Problem Resolution quick reference guide.

Training Analyst/Specialist 1989-1993
Confidential, Ft. Lee, Virginia

Established course training criteria, materials and developed training for U.S. Army logistical systems in accordance to federal government requirements. Provided training to U.S. Army personnel on the above mentioned systems. Analyzed user requirements, converted data file, and provided on-site assistance and problem resolution at Army installations. Developed user manuals and computer-based tutorials. Analyzed and documented system changes to improve training.

MILITARY EXPERIENCE

Captain

Confidential, Ft. Lee, Virginia 1980-1996

Group Security Officer/Assistant Intelligence Officer of a Brigade level headquarters in the Directorate of Security, Plans and Operations. Responsible for the training and implementation of security within the command. Developed security and intelligence requirements for operational planning. Developed and implemented standard operating procedures for security training. Supervised and coordinated training and career development of subordinates. Previous leadership positions include Company Executive Officer, Company Training Officer, and Platoon Leader.

Military Training

U.S. Army Combined Arms and Services Staff School
U.S. Army Military Intelligence Officer Advanced Course
U.S. Army Quartermaster Officer Basic Course

EDUCATION

Information Systems, Master of Science
Completed 12 credit hours of graduate level coursework maintaining a 4.0 gpa.
History, Bachelor of Arts
ACTIVITIES & AWARDS

U.S. Army Achievement Medal

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship