Network Systems Administrator Resume Profile

PROFILE

Data Warehouse/Business Intelligence Database Administrator Business Process Performance
Motivated and driven IT professional with nearly 15 years of demonstrated experience in data analysis and reports development with Windows desktop support and server administration. Experienced with process performance analysis, process error/defects reduction, ETL, reporting, and IS enhancements, with highly effective communication skills.
Methodologies: Kimball DW/BI Architecture, Agile, Waterfall, Business Intelligence Roadmap, SPC, Six Sigma, UML, .NET, Software Testing Strategies Black Box, White Box, Integration, System and Regression .
Certifications: Oracle Database 10g Administrator Certified Associate, Oracle Database SQL Certified Expert, CompTIA Project , Security , A , CIW Database Design Specialist, JavaScript Specialist, Web Design Specialist, Web Associate , Six Sigma Certified Yellow Belt, ASQ Certified Quality Process Analyst.
Operating Systems: Windows Desktop 2000, XP, 7 , Windows Server 2003, 2008, 2012 , UNIX/Linux
RDBMS: MSSQL 2005/2008/2012 , MS Access, Oracle 10g/11g .
Software/Management Tools: SSMS, SSIS, SSAS, SSRS, CA Erwin, Minitab, MS Office PRO, MS Visual Studio 2012/2013, Crystal Reports, Symantec Backup Exec, Microstrategy.
Languages: C/C , SQL/T-SQL, PL/SQL, Java, JavaScript, Visual BASIC, HTML, CSS.

EXPERIENCE

Systems Administrator II

Confidential

Work in National Payment Center, creating OLAP cubes via SSAS based on Dimensional Models of business process dimensions and facts pertaining to warehouse. Develop reports via SSRS, Crystal Reports, Excel PivotTables and Minitab for cyclical data analysis of employee performance and production workflow, ensuring performance benchmarks are met.
Streamlined data capture of performance metrics via ETL project using Excel data sources via SSIS into dimensional tables.
Perform Gap Analysis to identify deficiencies in business process workflow vs. staff availability, thus supporting and recommending management decision to shift staff schedules to accommodate production/client needs.
Facilitated workflow and defect analysis, fostering root cause analysis for defect/error mitigation.
Developed OLTP application via MS Visual Studio written in C .NET to track IT assets inventory.
Provide server infrastructure support for 100 Windows physical and virtual devices, and tier-2 support for 100 local PCs.

Compliance/QA Officer IT Manager

Confidential

Trained new-hire personnel in policies and procedures. Streamlined new-hire training/orientation via creation of video-based training modules and conversion of all new-hire documentation into PDF electronic forms.
Developed Training/Quality Assurance reporting system via Crystal Reports and MS Access, automating mailing list to staff members regarding expiration and recertification. Logged training hours and certifications of approximately 250 employees.
Provided desktop/server support to 20 PC users locally and remotely.

Systems Administrator/Desktop Support

Confidential

Created and enhanced reports via Crystal Reports interfacing Microsoft SQL Server 2005/2008R2 to analyze mill production and business performance. Assisted with processing monthly financial performance reports.
Administered new Windows Active Directory user accounts, Windows directory access and backup of Windows file and MSSQL/database servers. Provided technical support to 100 PC users locally and remotely.

QA Data Analyst/Local IT Support

Confidential

Developed database application via MS Access to capture mill production data comprising defect, dimensional, product output and machine operation/downtime metrics. Established cyclical and ad hoc reporting standard via Crystal Reports and Minitab to analyze production metrics. Provided IT support to local PC users.
Performed X-Bar R charts analysis to gauge production efficiency regarding dimensional product data, and Pareto and Trend Analysis to track product defects. Participated in project sessions to minimize product defects.

Teacher

Confidential

Taught social skills to at risk teenagers, providing 24/7 care and therapy. Logged and reported progress for each youth regarding education and behavior per state stipulations. Managed household budgetary line items and expenditures.

Applications Developer/Network Systems Administrator

Confidential

Developed and debugged financial program modules A/R, A/P, G/L in niche-focused ERP solution for trucking industry utilizing C language. Provided telephone support to customers and logged and tracked issues and resolutions.
Established and maintained corporate LAN connectivity between Windows PC's and UNIX server.

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