Customer Service Representative Resume Profile
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WORK EXPERIENCE
Customer Service Representative
Confidential
- Run daily activities of the warehouse
- Provide customer service to customers, clients and drivers via phone, email and in person
- Trained in SAP 3.1 and 6.0 and Inventory Management Systems
- Operated forklifts specifically with box/roll clamps
- Trained employees on forklifts and with inventory management system
- Created and updated reports/spreadsheets in MS Office
- Supervised employees
Warehouse Manager
Confidential
- Run daily activities of the warehouse
- Supervise employees
- Provide customer service to customers, clients and drivers via phone,email and in person
- Staff accordingly for volume of work
- Send daily reports and spreadsheets to management
- Formally trained in SAP 3.1 and 6.0 and Inventory Management Systems
- Operated forklifts specifically with box/roll clamps
- Trained employees on forklifts and with inventory management system
Shipping Clerk Forklift Operator
Confidential
- Picking and shipping orders
- Dropped pallets from racks to fill orders
- Used SAP and UPS WorldShip to ship packages via FedEx and UPS
Fork Lift Operator
Confidential
- Operate sit down and stand up forklifts
- Pulled product off top racks for replenishment's for pickers
- Picking orders
- Used multiple inventory management programs.
- Trained on RF Scanners
Desktop Support Specialist
Confidential
- Setup and maintained campus computers and network.
- Troubleshoot and repaired various computer peripherals and electronics.
- Provided customer support to faculty.