Salesforce Consultant Resume Aliso Viejo, Ca - Hire IT People

SUMMARY:

I am a detail - oriented Salesforce Consultant with solid team leadership experience and technical aptitude.
I work well alone and alongside teams across various departmental and management roles.
Results-driven team player who enjoys tackling new business challenges.
Experience creating custom apps, building complex workflows, URL/button hacks, Process Builder and Flows.
Hands on experience with EchoSign, Pardot, DemandTools, PeopleImport, Conga Suite, LeanData, Apttus Contract Management.

TECHNICAL SKILLS:

Bilingual (English/Spanish), JD Edwards, HARO, Microsoft Office Suite, Adobe Photoshop, and MailChimp.

PROFESSIONAL EXPERIENCE:

Salesforce Consultant

Confidential, Aliso Viejo, Ca

Responsibilities:

Project Management
Work with Executives, Directors, & Managers to understand & documenting requirements.
Demonstrate newly developed processes to stakeholders.
Drive meetings to document feedback & refine software development.
Identify impact analysis of new fields & processes to provide level of effort.
System Administration
Create & maintain Custom Objects.
Build & maintain Custom Fields, Workflows, Record Types, Approval Processes, Page Layouts, & Validation Rules to support growing requirements.
Install, configure & administer Appexchange apps.
Administer tools; Pardot, Echosign, Data.com, Conga (Courier, Conductor, Composer), & WalkMe.
Apttus: Maintain existing Contract Management automation & templates for 200+ users.
Setup new & terminate users to ensure related processes are maintained intact.
Setup & maintain Profiles & Roles to ensure proper security settings & record visibility.
Maintain & create sharing rules across the org.
Analytics
Create Reports & Dashboards for key Executives, Directors, & Managers to drive business results.
Build & maintain Custom Report Types to support growing needs.
Data Management
Use DataLoader, DemandTools & PeopleImport to load & manipulate data to manage large imports.
Regular data cleaning & maintenance with the use of DemandTools.
Enforce data quality by using validation rules, & dupeblocker.
Training
Train & support 650+ users spanning Sales, Marketing, Support, Operations, Accounting, IT, Travel across the USA, Canada, Brazil, UK, New Zealand, Australia.
Train users to build Reports & Dashboards.

Salesforce Consultant

Confidential, Chicago, IL

Responsibilities:

Worked with Confidential to evaluate business needs.
Overhauled the entire org to fit the current business process gaps.
Built operational reports & dashboards.

Marketing and Outreach Specialist

Confidential, Chicago, IL

Responsibilities:

Researched and built lists of influencers, blogs and websites to communicate messaging to target audience.
Sourced guest blogging opportunities and managed ongoing content partnerships.
Edited all incoming blog posts to ensure communication was clean and consistent.
Managed inbound guest blogger requests as well as managed relationships with ghostwriters.
Content management for Twitter, Google+, Facebook, Pinterest and 3rd party systems.
Interacted with marketing team to manage freelance agents, plan and execute contests and manage ad hoc special projects.

Sr. Account Representative

Confidential, Morton Grove, IL

Responsibilities:

Managed & mentored a team of 6 employees:
Reviewed and prioritized projects to load balance between the team.
Trained the team based on their abilities, to ensure optimal performance.
Built and nurtured direct PepsiCo client relationship:
Frito-Lay: Worked with AE to frequently communicate with Frito-Lay HQ reps on all requests.
Pepsi Bottling: Communicated daily with vendors to manage inventory and orders.
Managed projects such as Frito-Lay promotional campaigns including Printed, Permanent displays and layouts.

Marketing Assistant

Confidential, Chicago, IL

Responsibilities:

Collaborated directly with the CEO to design & create B2B marketing material & managed all email & press releases.
Managed the planning of client events and projects; 2008 AHR Expo (est. attendance 53k) and 2008 CHA Expo.
Implemented multiple reorganization projects designed to improve agency efficiency.

Project Manager

Confidential, Bensenville, IL

Responsibilities:

Designed all marketing collateral, including flyers and sales brochures as well as in-office marketing material.
Called client database and built new prospect lists using online resources and referrals from previous clients.
Managed all client communication throughout the lending cycle.

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Salesforce Consultant Resume

Aliso Viejo, CA

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