Sales And Marketing Director Resume
SUMMARY OF QUALIFICATIONS
Business Leader Management Executive Officer, P&L Management, Bi-Lingual, Corporate Restructuring, Acquisitions, Sales and Marketing, Mobil Content, Media, Communications, US & International Operations, Operations Management, Turnaround Management, Venture Capital Investment Management
PROFESSIONAL EXPERIENCE
Confidential, September 2002 – January 2012
Directed P&L, with overall responsibility for corporate vision and strategy.
- Developed for Clearwire (4G) ND Eastern Region, a set of cohesive tools to bridge the cap with Sales, Special Events, SIG’s, RF & OPS.
- Developed for Nokia Siemens Networks (NSN) NAM the creation of a strategic alliance and integration of exiting provider of Data Center Service Offerings and NOC.
- Experience working across business multiple functions (e.g., operations, IT, marketing) and business units/markets.
- 10 + years of extensive management and strategy consulting, IT/Business Intelligence background.
- Negotiated with the Panamanian Government to acquired and redevelop as a self contained human resource Information Technology Development tech-center (ITD) & Customer Contact Center.
- Launched American Capital Partners (ACP), a money transfer/remittance dual debit card company.
- Business generated a two (2%) share with $18M revenues, $4.5M EBITDA in one year.
- CISCO Hardware, Microsoft, SaaS, IP, NOC, Unix/Linux, Excel, Oracle, WORD, & Outlook, work experience.
- Contracted US off-payroll sales channel for AT&T, Telefonica, NAP of the America’s, NAP do Brasil, CCE & NSN, with more than two decades relationships with US & multinational companies.
Confidential, June 2000 - September 2002
Directed P&L, sales, sales support, customer service, human resources, satellite operations and region’s strategies.
- Led US based Latin American Operations with 100+ employees with revenues exceeding $380M.
- Increased revenues by $100M in two years from $280M to $383M.
- Restructured division with a 50% headcount reduction and maintained a revenue growth of $40M/yr.
- Increased profits 10% and revenues 15% in region in one year.
- Opened 2 new companies with 3 offices in Mexico and Brazil, adding $20M to the bottom line in 1 year.
- Took sales from 30% cancellation/year to 10% growth in one year.
Confidential, Sr. VP/CEO January 1998 - June 2000
Led Telefonica de España US venture, Telefonica Data – USA.
- Launched US operations from $0M revenues to $52M run rate to serve US based enterprise accounts.
- Developedand executed all aspects of market definition, and product development, for a complete Managed Services, product/services offerings.
- Monitor all aspects of network performance (WMS) & elements, identifying alarms causes, and initiated resolutions.
- Established escalation process & procedures with hierarchical structure for problem resolution & documentation of all root causes & conditions.
- Developed process & procedures to restore all Network Elements with action plans to respond to any interruption.
- Launched Data Center & NOC operations (24/7) for Business Process (people, process, technology) and Business Continuity Services for Enterprise Accounts and Multi-National Accounts in North America
- Achieved sales in first year with revenues of $20M.
Confidential, August 1997 - January 1998
Senior Vice President, Sales and Marketing
Served as sales and marketing lead, for $200M facilities-based, integrated communications provider.
- Developed enhanced brand awareness and created and implemented B2B and B2C sales and marketing strategies and programs.
- Offered bundled services to include local, long distance, relevant content, satellite services and internet.
- Developed a revenue run rate of $25M in the first year.
- Led the development and implementation of marketing objectives, programs and policies for all product and services in the U.S. and Latin America.
Confidential, November 1996 - August 1997
Sales and Marketing Director
Managed the local services sales initiatives and sales force for AT&T’s Global Services in the SE division.
- Led 9 direct reports, assigned vertical markets and territories, trained on product and services and implemented policies and procedures for sales force.
- Acquired 3% market-share in the Southeast Region and successfully launched massive sales initiatives during Q1, 1997.
Confidential, October1994 - November 1996
Vice President, Sales and Marketing
Directed all sales and marketing efforts for a telecommunications venture into the Mexican long-distance telecommunications market.
- Directed P&L, sales and human resources of U.S. and Mexican subsidiaries of an international telecommunications company with assets on four continents.
- Directed the subsidiaries' joint venture, acquisition and strategic planning efforts in the U.S. and Mexico
- Provided the company-wide direction for 300 people in policy, planning, product research and introduction of services.
- Developed and implemented the overall corporate strategy and business plan to achieve capturing ($200M) market share in one year.
Confidential, March 1992 - October1994
Director Global Sales
Directed Global Sales to the FORTUNE 100 corporations for wireless communication services.
- Co-directed SkyTel's Strategic Alliance with MCI resulting in more than $40M in new business.
- Directed 12 managers' activities throughout 1993. Established and managed SkyTel's corporate-wide marketing initiative in user community.
Confidential, April 1981 – March 1992
Senior National Accounts Manager
Served as a Senior National Accounts Sales & Marketing Manager.
- Responsible for the marketing and management of more than $200M in telecommunications services annually from new and existing clients at MCI's Corporate Marketing Department.
- Responsible for Commercial National Accounts, Carriers, U.S.-GSA, U.S.-DOE, indirect sales distribution channels, the State of Florida and the State of North Carolina, resulting in more than $30M in revenues per year.
EXPERTISE
- solutions provider of communications technologies
- fixed, data, satellite & wireless
- internet, hosting & managed services
- human resources – people management
- proactive strategist and motivator
- strong team-building skills
- leadership
- interpersonal skills
- executive management
- ability to build new organizations
- action oriented
- customer focused
- skilled negotiator
- customer contract negotiator
- remittance & money transfer
- venture capital
- increasing share holder value
SUMMARY OF QUALIFICATIONS
Management Executive Officer, P&L management, Bi-Lingual, Corporate Restructuring, Acquisitions, Senior Vice President and Vice President of Sales and Marketing US & International Operations, Operations Management, Turnaround Management
- Extensive US Enterprise sales & marketing experience.
- Opened 2 new companies with 3 offices in Mexico and Brazil, adding $20M to the bottom line in 1 year.
- Took sales from 30% cancellation/year to 10% growth in one year.
- Entrepreneur innovator with acute business sense and people skills.
- Restructured division with a 50% headcount reduction and maintained a revenue growth of $40M per year.
- Increased profits 10% and revenues 15% in region in one year.
- Consistently orchestrated dynamic growth in market share and revenues, through new product & people development.
25 years of progressive management experience with vast knowledge of emerging international markets while raising venture capital in the fields of remittance, money transfer, sales management and marketing of communications products and services.
SPECIAL INTEREST AND ACTIVITIES
- Judge to The George Washington University, Undergraduate & MBA Business Plan Competition for Entrepreneurship.
- Taught classes to create international interest in globalization.
- Conducted and led introductory sales & marketing courses to community groups.
- Member, of various Financial Executives Committees on Investments and Retirement Planning.
- Financial markets advocate and enthusiast.
- Soccer, Golf, Rowing, Running, Church and Community Services.
PROFESSIONAL DEVELOPMENT
Numerous classes, workshops and seminars on leadership, management development, client acquisition and growth strategies.
- Motivating and team building
- Drive for Success, The Presidents Circle
- Leadership and role development by example
- Listening skills to influence behavior
- The Body, The Soul and The Mind
- Confidence versus Ego
Education: BS GS/Chemistry
Language: Fluent in Spanish and English, Rudimentary comprehension of Portuguese and Arabic