Summary:

Senior IP Network Architect/Systems Engineer results-driven leader with a track record of architecting, deploying and directing complex, enterprise-wide Cisco based IP networking and IT information system initiatives. Leveragesextensive business acumen, technical knowledge, consultative and analytical skills to assist companies to achieve strategic objectives and articulate a future vision. Approaches all projects with a winning attitude, a sense of urgency, and an uncompromising commitment to technical operational excellence and integrity.

Employment: Confidential, San Jose, CA 1996-2011

Senior Network Systems Consulting Architect/Engineer 2007-2011
Cisco Advanced Professional Services Group

• Designed,deployed and supported Cisco networks based on Cisco physical security solutions, IP video surveillance,routing, switching, VOIPand network security devices.
• Performed the PDIOO (planning, design, implementation, operation and optimization) of above solutions with Cisco ATP partners and customers.
• Managed the successful planning, design, implementation, operation and optimization of a 1600 site IP network at one of the largest medical insurance providers in the United States.
• Performed analysis, diagnosis, and remediation of complex customer networking problems.
• Generatedincremental service revenue in the form of customized customer deliverables.
• Worked closely with business units to remediate product shortcomings and propose feature enhancements based upon customer and partner interactions.

Market Intelligence Manager - Voice Competitive Analyst 2002-2007
Cisco Central Marketing Organization

• Researched all aspects (financial, go to market strategy, technology offerings and selling strategies) of Cisco’s Unified Communications and TelePresence competitors.
• Analyzed this research to provide strategic and tactical direction to senior Cisco stakeholders, business units, technical groups and field sales senior management.
• Affected decisions on Cisco’s go to market strategy, product development and field sales readiness to compete with the Unified Communications competitors.
• These combined efforts led to Cisco’s #1 market share in IP Telephony.

Senior Network Systems Architect and Engineering Manager 1999-2002
San Francisco Enterprise Field Sales Team

• Managed 7-10 sales system engineers, with a regional sales goal of $100M+/year.
• Achieved regional quota > 120% for last five quarters.
• SEM of the Year – Western Area – FY2000
• Designed, deployed and supported customer networks based on Cisco routing, switching, network security, and VoIP devices.
• Supported the sales process by managing technical and product issues.
• Developed and maintained the customer relationship.
• Transferred industry, technical, and product knowledge to customers and partners on all Cisco technologies.
• Providedcustomer feedback and input on product development to internal engineering.
• Performed technical presentations for customers, partners, and prospects.
• Provided post-sales technical support as needed.

Senior Systems Architect Engineer Routing/Switching 1996-1999 
Confidential Field Sales Team

• SE of the Year – Western Area; FY1999,
• SE of the Year – Western Area – FY1998
• Designed, deployed and supported customer networks based on Cisco routing, switching, network security and VoIP devices.
• Supported the sales process by managing technical and product issues based on Cisco networking solutions.
• Transferredindustry, technical, and product knowledge to customers and partners.
• Provided feedback and input on product development to internal engineering.
• Performed technical presentations for customers, partners, and prospects; Provide post-sales technical support as needed; Provide consultative support in area of specialization for Switching, Routing , Security and IP Telephony technologies.
• Remaining Career Companies/Positions, details available upon request for 1978-1996
• Education: Florida State University, BSET, 1981
• References available upon request

Cisco and Network Technologies supported: Routing, Switching, Physical Security (Video Surveillance), Network Security, Unified Communications, VOIP and Network Management

Certifications:

Cisco CCIE Routing & Switching (written)
Cisco CCNP
Cisco CCDP
Certified Competitive Intelligence Analyst - Society of Intelligence Competitive Professionals
Certified Telecommunications Network Design Engineer -Confidential
Certified Netware Network Engineer - Confidential
Certified Netware Network Administrator - Confidential
CertifiedNetwork Engineer - Confidential
Certified Network Administrator - Confidential
Certified IBM PC Network Engineer - Confidential
Certified Microsoft LAN Manager - Confidential
Certified 3Com Network Engineer - Confidential
Certified Sun Network Engineer - Confidential
Certified AMOS Network Administrator - Confidential
Certified Nuclear Electronics Technician –Confidential
Certified Nuclear Missile Technician –Confidential
Certified Weapons Systems Technician –Confidential