SUMMARY

• Experienced in Infrastructure leadership, design, deployment and management specializing in leading IT initiatives in support of business strategies and objectives. Proficient in all major technologies, highly motivated leader and detailed oriented with experience designing, implementing, managing and supporting Business Application, Infrastructure, Networking, Telecommunication, and Server and Storage platforms.
• Proven ability to manage, communicate, collaborate, mentor, and motivate teams in order to maximize levels of productivity between IT and Business units
• Build and lead engineering teams; establishing the development and implementation of long - term strategies and relationships between the business and infrastructure, services, and applications in collaboration with the company’s business planning units
• Exceptional collaborator with experience working with customers to facilitate project implementations, support, and
• Analytical thinker with ability for creating strategies to resolve issues and consistently implement effective solutions
• Managed Network, Server, Storage, Messaging, Azure/AWS, Office 365, Applications, and Database teams in Enterprise environments with 24/7 support
• Experienced in managing and motivating highly technical teams
• Contract and vendor management negotiations
• Responsible for Infrastructure budgeting
• Customer oriented
• Managed all aspects data center designs, implementations, migrations, and decommissioning’s
• Design, Implementation, and support of Enterprise environments
• Develop departmental and organizational Service Level Agreements
• Experienced in ITIL and ITSM

PROFESSIONAL EXPERIENCE:

Confidential, Roseville CA

IT Infrastructure Manager

• Manage relationship between Business Units and IT teams to ensure successfully completion and delivery of projects
• Manage implementation of Change Management/ITSM processes for Business Applications, Network, Server and Storage, and Telco teams
• Manage budgeting and forecasting for all Infrastructure and business related IT operations
• Manage 24/7 Enterprise Infrastructure operations for a national financial company with 180 sites, 8 data centers and 5000 employees and 15 direct reports
• Managed Microsoft Azure and Amazon AWS cloud migrations/deployments
• Manager design, implementation, and review of all IT and Business Infrastructure related policies and procedures
• Manage data center consolidation team in collapsing eight data centers into two
• Manage Hyper-converged, SDN, and SD-WAN infrastructure deployments
• Assist Security Team with developing standards and baselines for the company
• Member of team that created and implemented BR/DR plans for all Holdings business critical applications
• Manage migration of acquired companies onto the Finance of America WAN, Cloud, Server, and voice environments
• Manage deployment and migrations of voice environment onto a centralized platform
• Manage Office 365 cross tenant migrations for all company mergers and acquisitions

Pinnacle Capital Mortgage, Roseville, CA

Infrastructure Manager

• Worked with Business Analysts and Business Units to ensure successfully delivery of all IT projects
• Managed all aspects of new data center build out and move of Sacramento and Portland data centers to accommodate growth
• Managed, designed and implementation of hybrid Office 365 with On-Prem Exchange 2010 for 2500 users.
• Managed migration of Sacramento and Portland data centers from Brocade ICX network core to Dell/Force10.
• Managed complete redesign and hardware refresh of Sacramento data centers. This included power, Force10 network, Dells Blade servers, Compellent SAN storage, and VMware.
• Managed design and implementation of Citrix NetScalers for Citrix VDI environment
• Managed migration of Hyper-V to VMWare 5.0 for 300 VMs.
• Design and migration from SonicWall firewalls to Fortinet firewalls for 60 remote sites and 2 data centers.
• Implementation of SolarWinds and FortiManager platforms to monitor WAN and data center environments to provide real time stats as well as alerting
• Migration of legacy Mitel/InterTel voice environment to Mitel 3300 platform and Enterprise MPLS/ESIP
• Migration of legacy MPLS WAN to new converged MPLS/ESIP and VPN WAN
• Designed and stood up new data centers in Sacramento and Portland. Once the data center buildouts were complete, moved the Roseville and Portland data centers to the new data centers with minimal downtime
• Cross forest migration of 1500 users from Exchange 2007 to new AD forest and Exchange 2010 HA environment
• Design and migration of a 2000 user Windows 2003 AD forest to a Windows 2008 R2 forest, which was a prerequisite for an XP to Windows 7 migration as well as Exchange 2010
• Designed and migration of production applications from PCM’s Portland data center to the Roseville data center. These production workloads included Exchange, SharePoint, OCS, IIS, and mortgage LOS/LOB systems
• Designed and migrated PCM’s Portland and Roseville data centers from an aging Windows Server 2003 and Virtual Server 2005 standalone server environment to a Windows Server 2008 R2 Hyper-V HA environment using Dell servers, Equallogic storage, and HP Procurve hardware

Confidential, Folsom, CA

Senior Network Engineer

• Messaging systems migrations from Louts Notes to Exchange 2007 and Exchange 2003 to Exchange 2007 migrations using native migration tools as well as Quest toolsets
• Provided expert level Tier 3 messaging support services for customers
• Design and deploy Hyper-V solutions and application migration
• Active Directory design and deployment. Migration of client AD environments
• Design and deploy network infrastructure
• Firewall platform migrations and deployment
• Provided expert level Tier 3 network support services customers
• Documentation of customer environment and run books
• Managed Confidential ’s Sacramento data center

Confidential, Folsom CA

Senior System Engineer

• Migrated company WAN from legacy MPLS network to IPsec VPNs
• Migration of company to new AD forest and Exchange 2007 environment
• Migrated legacy application environments to new hardware and OS platforms
• Deployed monitoring and alerting platform to manage network, server, and application environments

Confidential, Roseville CA

System Engineer

• Designed and implemented LAN/WAN, Firewall, IDS, and VPN solutions. Implemented SMTP, Exchange, DNS/DHCP, Caching/Proxy, Web filtering, network backup solutions, and web server platforms. Maintained, monitored, and secured all servers, routers and other LAN/WAN services. Maintained and created LAN documentation, answered support calls, interfaced with service providers and end users to resolve issues, and created procedures for first and second level support.

Confidential, Sacramento CA

Network Engineer

• Designed and implemented LAN/WAN, Firewall, IDS, and VPN solutions. Implemented SMTP, Exchange, DNS/DHCP, Caching/Proxy, Web filtering, network backup solutions, and web server platforms. Maintained, monitored, and secured all servers, routers and other LAN/WAN services. Maintained and created LAN documentation, answered support calls, interfaced with service providers and end users to resolve issues, and created procedures for first and second level support.

Confidential, Sacramento CA

Network Engineer

• Installation and administration of Novell, Windows, and HP-UX platforms. Installed, configured, monitored, and maintained company’s LAN/WAN. Configured, maintained, and secured IIS web servers, Cisco routers, and Cisco/HP switches. Setup and configured Raptor firewalls, monitored servers/routers as well as recommend and implemented security solutions. Implemented enterprise wide virus protection. Worked on project teams with developers and acted as a technical advisor. Maintained and created LAN documentation, create procedures for first level support. Assisted Telecom engineers with administration of Lucent PBX and Aspect ACD systems. Configured enterprise network backups, server restores, ensured network health, reliability, uptime, and provide support to first level technicians.

Confidential, Sacramento CA

Computer Operations

• Provided technical support for corporate and call center employees. Resolved network, telecom, application, and hardware issues. Built, maintained, upgraded, troubleshot, and repaired workstations. Performed voice/data backups and monitored NT, NetWare, UNIX servers, and LAN/WAN equipment.