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Business Process Improvement Consultant Resume

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PROFESSIONAL SUMMARY:

  • Fifteen years of combined experience providing enterprise - level business analysis, project, business process development support in the oil & gas, healthcare and entertainment industries
  • Experience tracking performance metrics using MS Excel, MS Access and various global data warehouses and reporting tools
  • Seven years of experience developing new processes to improve efficiency and reduce costs
  • Six years of experience in purchasing and procurement with familiarity using SAP MM, JDE, various RFP tools, various proprietary reporting tools, Ariba (Contract Workspace, Buyer, Analysis) with some Maximo.
  • Experience providing subject matter technical expertise, business process user support and training for SAP (R/3, MM), Ariba 9R1 and SharePoint)
  • One year of experience with conducting market analysis for residential real estate market, transactions, contracts and knowledge of real estate law.

PROFESSIONAL HISTORY:

Business Process Improvement Consultant

Confidential

Responsibilities:

  • Developed and implemented new business processes to improve efficiencies.
  • Executed key business process improvement activities, in collaboration with administrative, executive staff and franchise owner’s teams to address technology issues and overall business process various tools.
  • Conducted comparative market analysis reports for investment clients and customers
  • Managed projects to ensure cost control and timely completion of projects with contractors/vendors

Confidential

Supply Chain & Procurement Team Lead, Houston, TX

Responsibilities:

  • Supply chain & procurement systems subject matter expert for the largest upstream North American business responsible for troubleshooting systems issues with Ariba Buyer/Contract Management, SAP MM, SIMS Reporting Repositories, Ketera Catalog System, SharePoint Request Tracking tools
  • Responsible for leading Ariba Buyer 9R1 Upgrade Project for the largest Confidential .
  • Developed and implemented new business processes to improve supply chain and procurement efficiencies in ( Confidential ) procure to pay process
  • Developed both vendor and internal user training documentation for the largest and most complex Confidential
  • Supervised and mentored the invoice processing and vendor engagement teams to improve individual, team and business unit performance
  • Executed key business unit process improvement activities, in collaboration with Drilling & Completions, Accounts Payable, Sales & Use Tax teams to address procurement technology issues and implement improvements using Lean Sigma methodologies and tools.

Business Analyst & eProcurement Lead

Confidential, Houston, TX

Responsibilities:

  • Capital Projects Single Point of Contact/SME for the Ariba 9R1 Upgrade Project
  • Executed Major Capital Projects and change management activities for Ariba 9R1 Deployment Network
  • Monitored and assisted with managing catalog build process within 3rd party catalog software
  • Supply Chain eProcurement technical subject matter expert and Ariba Buyer Operating Company System Administrator for major capital projects and corporate procurement
  • Collaborate with Accounts Payable, Sales and Use Tax Team and others as needed on material group code issues, SOX compliance end-user issues in Ariba, SAP and Maximo
  • Responsible for supplier/vendor engagement/enablement all of North America Downstream Major Capital Projects

Business Analyst

Confidential, San Ramon, CA

Responsibilities:

  • Single point of contact/subject matter expert responsible for global reporting and analysis for Refining Procurement Operations Global Downstream Procurement Leadership Team
  • Successfully led analysis and forecasting of $14M OPEX budget for refining to support business planning for entire region
  • Single point of contact/subject matter expert responsible for assisting in analysis of supplier utilization and spend
  • Single point of contact/subject matter analyst responsible for standardization, process improvement, streamlining and automation of performance metrics reporting

Business Analyst

Confidential, El Segundo, CA

Responsibilities:

  • Responsible for global procurement reporting (standardization, improvement, streamlining) for leadership team
  • Responsible for defining standardized strategies score card reporting for North America Refining
  • Provided procurement metrics status updates to Confidential Global Procurement Leadership team and stakeholders
  • Generated reports using SAP R/3, Passport Reporter, Ariba (Analysis, Spend, Buyer), MS Excel and various systems

Confidential, San Francisco, CA

Sr. eBusiness Analyst

Responsibilities:

  • Responsible for identifying new business opportunities and making tradeoff and portfolio investment decisions
  • Analyzed and tracked actual metrics against target results to recommend interventions where appropriate
  • Created standardized issues and risk tracking process for Program Management Office
  • Responsible for developing processes for internal site search experience and web content management optimization for all portals
  • Responsible for business standardization of content publishing and site search experience across all business units
  • Single point of contact and liaison between IT and business units responsible for tracking changes request and defects related to site search and web content management and deployment

Confidential, Burbank, CA

Procurement Support Analyst

Responsibilities:

  • Responsible for global financial reporting using SAP (R/3, BW and EPP) and MS Excel (metrics and trend analysis)
  • Provided lead support to financial studios executives for reconciliation of SAP (GR/IR) goods receipt variances
  • Provided lead technical support to Office Depot online all SAP/EBP end-users
  • Single point of contact for process improvement of enterprise procurement processes for all WB Companies

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