SUMMARY:

• I am an IT Director with 12 years of experience who has a dynamic background.
• I am results driven, self - motivated and resourceful managing director with a proven ability to develop and strengthen management teams in order to maximize company profitability and efficiency.
• Experienced leading and growing all sectors of a business to make it a dynamic and progressive organization.
• Possessing excellent communication skills and able to establish sustainable and profitable relationships with customers, suppliers and stakeholders across the world.
• Now looking for a new and challenging managerial position, one that will make best use of my existing skills, experience, and further my personal and professional development.

TECHNOLOGY:

I have a solid background in Cloud deployment, SharePoint, Exchange, Project Management, Mac, Windows (including 8), Android devices, iPhones, Servers, SAN, NAS, VMWare, Linux, SQL Server, LAMP (MySQL, Apache, PHP), WordPress, Sonicwall, Confidential, Ayava, Networking, and cloud technologies.

EXPERIENCE:

IT Director

Confidential

Responsibilities:

• Saved the company 1 million dollars the first year through contract negotiations and consolidation of duplicate services
• Reduced the time for projects to go into production by reorganizing my team into Engineering and Help Desk groups
• Migrated the company from Headlands cloud based VOIP to RingCentral saving $130k per year
• Migrated from OKTA to Google SSO saving the company $30k a year
• Migrated the company from Google Standard for Business to Enterprise which provided unlimited storage, eDiscovery, and the ability to eliminate file servers and have business continuity
• Vendor management for all of our software licenses
• Network refresh - update network to accommodate growth and redundancy
• Migrated to YouTube for companywide monthly meetings
• Moved most primary services to the cloud
• SSO implementation for many service

IT Director

Confidential

Responsibilities:

• Strategic planning for the companies information technology initiatives
• Project management of all IT implementations
• Budget forecasting
• Move to Microsoft Office 365 Exchange in a hybrid configuration
• Plan our SharePoint 2010 migration to Office 365 SharePoint 2013
• Yammer implementation for our staff
• Implement Office 365 Lync in a hybrid environment for our phone system and video conferencing
• Architect and implement a new solution that utilized a new SAN and VMWare to virtualize our environment
• Upgrade and virtualize our Exchange server from Exchange 2007 to Exchange 2010
• Work with CDW to make sure our software was legal and upgrade from Office 2007 to Office 2010
• Forecast the budget to make sure all of our software was legal and purchased in the correct quarters
• Implemented an asset inventory system in place to track assets which include software and hardware
• Migrate SharePoint 2007 to SharePoint 2010 and virtualized it
• Upgrade our AVAYA phone systems at 4 locations so we could utilize 4 digit dialing and improve call quality
• Reorganized the IT staff. I currently have 1 helpdesk and 1 Jr. Systems Administrator. I also utilize vendors for different project implementations
• Consolidate voice mail from 4 locations to one consolidated location and virtualized the server
• Worked with the owners and budget to reforecast and upgrade all PC’s in the company so staff could be more productive
• Implemented a cloning solution so we could roll out the new PC’s quickly and efficiently
• Implemented Certeon for WAN optimization at 4 locations for large file exchange and MPLS traffic
• Engineered a new MPLS network due to poor performance from our current vendor and also to implement redundancy on our WAN
• Implemented a new Help Desk System so IT staff could better communicate and execute tasks
• Replaced all servers at 4 locations which included a new domain controllers, file servers in smaller locations, and redundancy between our Los Angeles and San Francisco offices
• Implemented hosted video conferencing at four locations
• Moved the San Francisco office to a new building
• Moved the Phoenix office to a new building
• Engineered and implemented a website for international master planning

IT Director

Confidential

Responsibilities:

• Managed a staff of 4 direct reports and 2 consultants which included .NET developers, Web Designer, Systems Administrator, and help desk
• Managed multiple projects in a fast paced environment while balancing the information technology budget
• Moved the entire company infrastructure from the 14th floor to the 11th including the Avaya phone system and the data center build out
• Implemented VMWare vSphere, Exchange 2003-2007 migration, WordPress for content management and mobile views of sites, SharePoin 2007 with a migration to 2010, Remote Desktop Services, and a new help desk system
• Windows 2008, SQL Server 2008, and Debian Linux server administration
• Sonicwall firewalls and spam appliances
• Upgraded the T-1’s to fiber
• Moved our data center from San Francisco to Sacramento
• Wrote telecommuting procedure, help desk process, and desktop renewal process
• Vendor management
• Trained the team on technologies as they came out such as SharePoint 2010 content management and DNS
• Documented the infrastructure including all networking components, processes, vendor contacts, and PCI compliance procedures
• Disaster recovery planning
• VPN’s for telecommuters and multiple locations
• Mobile development on iPhone for Confidential conference
• In charge of conference infrastructure including firewalls, switches, wireless, double-take mirroring, and servers
• Responsible for all information technology procurement and fixed asset inventory
• Work with the management team to develop plans for future technologies

IT Director

Confidential

Responsibilities:

• Managed a staff of 8 direct reports which included help desk, systems administration, network administration, and account management
• Implemented Microsoft Office Communications Server and SharePoint 2007
• Implemented VMWare ESXi servers for some Hyper V
• Migration from Exchange 2003 to 2007
• Installation and implementation of WordPress
• Architected the technology refresh for 2 biotech firms including discovery, cost analysis, and implementation plan
• Established vendor relationships and Microsoft Partnership for the company
• Wrote new process and procedures for the information technology team and corporate staff
• Problem management and resolution with key clients
• Work with the management team to develop plans for future technologies
• Worked on the San Francisco Opera implementation of SharePoint 2007
• Designed the framework and server implementation
• Came up with a better architecture and training program to make the SharePoint release a success
• Assisted with the installation and backup/restore policies for SharePoint

Director of Operations

Confidential

Responsibilities:

• In charge of the information technology operations for two locations
• Work with our hosting company for web operations which included systems administration and capacity planning for future growth
• In charge of the information technology Confidential operation including after hour rotation, 99.9% uptime, and implementation of best practices
• Closed down a hosting facility which saved the company $3000 a month
• Setup hosted DNS for 297 domains, saved the company $47,000 annually
• Performed discovery for a new corporate mail system and implementation plan
• Worked on our web analytics software to provide sales with performance metrics and SEO
• Linux, MySQL, NAS, and Windows systems administration
• DNS maintenance and updates for 297 domains
• Wrote process and procedures for information technology best practice implementation
• Worked on continuity of web servers and services
• Budget forecasting
• Work with the management team to develop plans for future technologies

IT Director

Confidential

Responsibilities:

• Managed a staff of 12 reports
• Managed all technology operations for multiple locations (San Francisco, San Diego, Chicago, Vancouver, and New Zealand)
• Company was audited by the Department of State so had to implement best practices and security
• Systems Administration of 24 Windows 2003 servers
• IIS administration, Terminal Services administration, ColdFusion development, DNS/DHCP
• Linux Webservers with Apache for public facing sites
• PIX firewalls, HP Procurve switches, TCP/IP and round-robin load balancing administration • Budget forecasting
• Contract negotiations for all telecommunications
• Data center administration
• Vendor relationship management
• SQL Server administration
• Exchange migration from 5.5 to 2003
• Responsible for all information technology procurement and fixed asset inventory
• Work with the management team to develop plans for future technologies
• Confidential high availability worldwide operation administration and management
• Updated WAN/LAN with new routers/switches ( Confidential )
• Vendor management
• Contract management for worldwide ISP negotiations
• Disaster recovery testing quarterly with a facility in Confidential Illinois
• Stabilized the system environment including Windows and Linux servers (best practices)
• Implemented VPN’s for remote access
• Team mentoring
• Responsible for all information technology procurement and fixed asset inventory
• Work with the management team to develop plans for future technologies

IT Director

Confidential

Responsibilities:

• Managed a staff of 4
• Worked with the management to rapidly build the IT infrastructure
• Work on new business process and capacity planning
• Confidential operation administration and management
• Vendor management
• Contract management for ISP’s and development projects
• Wrote IT process and procedures
• Responsible for all information technology procurement and fixed asset inventory
• Work with the management team to develop plans for future technologies

VP of LAN Manager

Confidential

Responsibilities:

• Managed a staff of 50 with 4 managers
• Was on the core team of 10 that created Online Banking
• In charge of the Online Division technology implementation of Windows Servers, Streaming services, and technology research
• Worked with the management team to make sure all IT projects were implemented on-time and within the budget
• Work on new business process and capacity planning
• NFS and Samba file sharing
• Vendor management
• Team building and mentoring
• In charge of the Concord call center IT staff
• Worked with management across multiple divisions to share technology and findings
• Was on a special team of executive managers to decide the next server OS for the entire bank
• Contract management for ISP’s and development projects
• Wrote IT process and procedures
• Responsible for all information technology procurement and fixed asset inventory
• Work with the management team to develop plans for future technologies Education