Freelance Salesforce Administrator Resume

SUMMARY:

To be in a challenging and fast paced environment, leveraging my current knowledge and fostering creativity, with many learning opportunities.
I have good communication and interpersonal skills, work ethic and the ability to work well in a team or individual environment.
I have completed training in Salesforce Admin Certification.

PROFESSIONAL EXPERIENCE:

Freelance Salesforce Administrator

Confidential

Environment: Salesforce.com, Lighting Experience, Sales Cloud, Marketing Cloud, Record Type, Custom Object, Page Layout, Fields, Rules, Data Loader .

Responsibilities:

Interacted with various business user groups for gathering functional requirements and prepare project guidelines based on the requirements for Salesforce interface.
Actively participated in Analysis and Design phase.
Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs.
Worked with various Salesforce.com objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Reports and Dashboards.
Created various Reports (Summary Reports, Matrix Reports, Pie Charts, Dashboards and Graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.
Worked on users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
Develop and maintain SFDC configurations like validation rules, custom workflow rules, Assignment rules, Approval processes, Reports/Dashboards, Access Control, Custom objects/fields custom labels, custom settings, profiles and permissions.
For the deployment process to and from sandboxes, integration and production environment using change set configuration and package uploads
Experience in admin setup, custom reports, report mail scheduling.
Experience in Data Migration, migrating over 120K attachments and upload attachments via Apex Data Loader and Data Loader.io
Construct summary and detailed views in Salesforce.com on all Campaign, Lead, Prospect, Opportunity, and Account.
Managed Enterprise Edition instance for 40+ users
In - depth understanding of the SFDC capabilities and constraints of SFDC CRM application Data model, Data Architecture, and Data Management.

Confidential, Quakertown, PA

Tax preparer

Responsibilities:

Greeting customers, interviewing them by going over the information they provide
Review the tax forms with the customers and complete the tax prep signature pages with them
Get the return ready for processing
BMT Group, Abu Dhabi, U.A.E June 1995 to Dec 2001 Administrative Officer/ Accountant
Improved office efficiency and customer service by renovating filing system.
Worked on payroll activities, ensuring employees were paid on time, prepared and performed various journal entries and completes various month-end activities, including balance sheet analysis.
Maintained accounting systems and procedures by maintaining books of accounts, cash figures and all general ledger accounts on a regular basis.
Enters appropriate data into computer system on a daily basis to include accounts payable, bank deposits and necessary maintenance items.
Reconciled bank accounts on a monthly basis.
Maintains the corporation's accounting files as needed.
Prepares and analyzes all financial reports to comply with internal and external reporting requirements.
Compiles and finalizes year end reports in a timely manner.
Applies knowledge of accounting principles on a regular basis.
Monitored employee file by utilizing computer system to generate reports
Prepare monthly internal reporting documents to be used by management in analyzing financial information
Take part in interactions with external and internal auditors to ensure timely execution of their audit/review procedures
Maintains excellent vendor and internal constituent relations with prompt responses to inquiries and requests for assistance.
Excellent organizational, time management and interpersonal skills
Ability to work independently in a fast- paced, dynamic start-up environment
Proficient in MS Excel skill and all other MS Office applications (Word, PowerPoint)
Establish work priorities, delegate work to office staff, and ensure deadlines are met and procedures are followed.
Assemble data and prepare periodic and special reports on ticket sales.

Confidential

Office Administrator cum Accountant

Responsibilities:

Perform filing, data management, drafting and editing short office memos
Assist with all other office administrative duties
Compile, prepare and record journal entries and various month-end activities.
Responsible for analysis of monthly, weekly, and, daily sales reports.
Provide outstanding service to airline vendors and internal sales team

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