SUMMARY

• Pega Certified Business Architect Professional with a progressive 14 years experience in consulting IT services to Banking and Financial Institutions, worked for various organizations in multiple roles as Pega Lead Business Architect, Business Analyst, and System Analyst.
• A multi - tasking, motivated leader with a proven history in the areas of Client Engagement /Relationship Management, Client Services & Delivery, Project Management and People Management. Led engagements for major BFS clients in Business Transformation.
• Work with customers to elicit and document business requirements. Follow best practices in implementing requirements, leveraging Pegasystems software (PEGA PRPC 7.3.1/ 7.1.8/ 7.1.7 / 6.3 / 6.2 / 5.4) and DCO capabilities.
• Understand and document the customer’s business process, business requirements, and business rules. Translate these items into requirements artifacts such as process diagrams, use cases, user stories, or functional specifications.
• Effectively communicate with internal teams and clients to deliver user interface requirements such as wireframes or screen mock-ups.
• Elicit and model data requirements, using tools such as a Data Flow diagram or UML modeling, to help the business visualize data and integration requirements.
• Extensive experience in requirements gathering and project delivery following top software development methodologies such as Agile/ Scrum, Smart BPM and Water Fall SDLC
• Extensive experience in Retail Mortgage Banking (Loan Origination, Post Closing and Servicing), Card Management System (Application Processing, Back office & Fulfillment, Card Issuance, Merchant Processing, Acquired/ Issuer Reconciliation, Claims & Chargebacks), and Retail Banking, Investment Banking & Brokerage, Asset Management System (Mutual Funds and Hedge Funds), Corporate Functions, Commercial Lending
• Having experience in Swift Messaging and exposure in FIX Messaging for trading gateway
• Good exposure to Forex and Fixed Income Securities (Bond Market and Money Market Instruments)
• Good exposure to Fidessa front-end Equity Trading application/ Loan IQ Commercial Lending System
• Offshore outsourcing and day-to-day interaction with Project Managers/ Lead System Architects, QA Managers/ System Architects/ Testers located overseas

TECHNICAL SKILLS

Modeling Tools: MS Visio, MS Project, Confluence

BPM Tool: Pega PRPC 7.1.8/ 7.1.7/ 6.3/ 6.2/ 5.4

Application Lifecycle Management Tools: HP-ALM, Rally(CA Agile Central), JIRA, SharePoint

Product Applications: HiPortfolio/ 3-Asset Management (DSTi), Investment Order Management Settlement System for Local/ International Brokerage (CSE), BankWORKS Card Management (RS2) and IST Switch (eFunds), Vision Plus, Credit Risk Management (Algorithmics), Loan IQ, Fidessa Trading Application, VISA Edit Package, IPM

PROFESSIONAL EXPERIENCE

Confidential

Architect - Lead Pega Business Architect

Responsibilities:

• Involved Upgrading 5.4 to Pega 7.2 provides an opportunity to automatically enhance existing Pega applications by taking advantage of underlying capabilities available in the Pega 7.2 platform.
• Prepared Pega Upgrade Pre-Assessment Questionnaire in Application Specific, Application Configuration, Database, Framework, Integration, User Interface & Report, Access & Security, Data Archival, Testing Services including Performance Testing and Upgrade execution
• Involved and validated Pega upgraded version check points
• Identify and define process flows, user stories and requirements

Environment: PRPC 5.4 / 7.2 (BPM Tool), Rally

Confidential

Architect - Lead Pega Business Architect

Responsibilities:

• Playing a major role as a PEGA Business Architect in leading and assisting to identify and optimally define process flows, user stories and requirements.
• Under the guidance of LSA, design and configure rules and flows and assist with draft user interface and draft process flow development
• Conducted JAD sessions with various stakeholders, and tracked leads to elaborate on the developed requirements, discuss, and resolve open issues

Environment: PRPC 7.1.8 (BPM Tool), Confluence, Rally

Confidential

Manager - Lead Pega Business Architect

Responsibilities:

• Playing a major role as a PEGA Business Architect in leading and assisting to identify and optimally define process flows, use cases/user stories and requirements during Direct Capture of Objectives (DCO) sessions.
• Involved with Business SME for requirement priorities, understands business requirements, prepare process flow diagrams, business rules document, Use cases & design the user interface etc. for several modules of FIA Rules Engine.
• Conducted JAD sessions with various stakeholders, and tracked leads to elaborate on the developed requirements, discuss, and resolve open issues

Environment: PRPC 7.1.7 (BPM Tool), DCO tool, WebSphere application server version 7.1, MS Visio

Confidential

Manager - Lead Pega Business Architect

Responsibilities:

• Involved in gathering and synthesizing business requirements, and translated into functional and non-functional requirements to be used as input to the functional design specifications
• Created Application profile and conducted DCO sessions.
• Wrote and reviewed scope, use case, SRS document and User Guide with the internal teams and client
• Conducted JAD sessions with various stakeholders, and tracked leads to elaborate on the developed requirements, discuss, and resolve open issues

Environment: PRPC 6.3 (BPM Tool), WebSphere application server version 7.1, MS Office, MS Visio, DCO tool

Confidential

Manager - Lead Pega Business Architect

Responsibilities:

• Involved Upgrading 5.4 to Pega 7 provides an opportunity to automatically enhance existing Pega applications by taking advantage of underlying capabilities available in the Pega 7 platform.
• Support multiple projects for BOUI changes.
• Conducted JAD sessions with various stakeholders, and tracked leads to elaborate on the developed requirements, discuss, and resolve open issues

Environment: PRPC 5.4 / 7.1.7 (BPM Tool), MS Visio

Confidential

Lead Pega Business Architect

Responsibilities:

• Involved in gathering and synthesizing business requirements, and translated into functional and non-functional requirements to be used as input to the functional design specifications
• Created Application profile and conducted DCO sessions.
• Wrote and reviewed scope, use case and supply specification document with the internal teams and client
• Conducted JAD sessions with various stakeholders, and tracked leads to elaborate on the developed requirements, discuss, and resolve open issues

Environment: PRPC 6.2 SP2 (BPM Tool), JavaScript, MS Office Suite (Word, Excel), DCO tool

Confidential

Lead Pega Business Architect

Responsibilities:

• Involved in gathering and synthesizing business requirements, and translated into functional and non-functional requirements to be used as input to the functional design specifications
• Prepared workflow diagrams in MS Visio for the System
• Worked on use cases document the flow of the system comprising of pre-conditions, success scenario, alternate flows, post-conditions, and special requirements
• Prepared supplemental specifications to document field and data mappings and High Level Design (HLD) of the system
• Created Application profile and conducted DCO sessions.
• Wrote and reviewed scope, use case and supply specification document with the internal teams and client
• Conducted JAD sessions with various stakeholders, and tracked leads to elaborate on the developed requirements, discuss, and resolve open issues
• Interfaced between the Development/ QA team and the Client Service team

Environment: PRPC 6.2 SP2 (BPM Tool), JavaScript, MS Office Suite (Word, Excel), MS Visio

Confidential

Lead Pega Business Architect

Responsibilities:

• Involved in gathering and synthesizing business requirements, and translated into functional and non-functional requirements to be used as input to the functional design specifications
• Prepared workflow diagrams in MS Visio for the System
• Worked on use cases document the flow of the system comprising of pre-conditions, success scenario, alternate flows, post-conditions, and special requirements
• Worked in Discovery Map and conducting DCO sessions. Prepared storyboard and data dictionary.
• Wrote and reviewed scope, use case and supply specification document with the internal teams and client
• Conducted JAD sessions with various stakeholders, and tracked leads to elaborate on the developed requirements, discuss, and resolve open issues
• Interfaced between the Offshore Development/ QA team and the Client Service team

Environment: PRPC 6.2 SP2 (BPM Tool), JavaScript, MS Office Suite (Word, Excel), MS Visio

Confidential

Business Analyst

Responsibilities:

• Performed a key role in preparing Business Requirement Documents (BRD), User Interface Design, designing of application architecture, and database modeling in project teams
• Analyzed business requirements, identified areas that need solutions, and created domain mentor groups that can drive initiatives with multiple groups of people to search for solutions and share the domain knowledge
• Created use cases and atomic use cases
• Coordinated work plans between project manager and client using MS Project
• Facilitated domain presentation, and shared the domain knowledge to Development and QA teams
• Established business analysis methodology using Agile Dynamic Systems Development Process

Environment: MS Visio, UML, Quality Center, Visual Studio 2010, ASP, .NET 2.0, MS SQL Server 2008

Confidential

Business Analyst

Responsibilities:

• Documented Software Requirements Specifications to list functional and non-functional requirements
• Interacted with team leaders to identify and analyze the given information, procedures, and decision flows, evaluated existing procedures, and methods
• Prepared Use Cases/ Use Case Scenarios, and elaborated those using UML diagrams such as use case diagrams, activity diagrams, and data flow diagrams using MS Visio
• Facilitated and participated in regular JAD sessions with Subject Matter Experts, Developers, Testers, and other team members
• Worked with Dev and QA teams to review their technical specifications/ test objective documents with the Dev and Professional Services teams
• Conducted user acceptance testing for the system to validate the system requirements

Environment: MS Office Suite (Word, Excel), MS Visio, UML JavaScript, Java, Mainframe

Confidential

Business Analyst

Responsibilities:

• Worked with Senior Business Analyst to develop extensive documentation on the requirements and functional specifications (SRS and FRS)
• Wrote full functional specifications for application, and communicated requirements to various teams
• Developed and designed use case diagrams, business flow diagrams, activity/ workflow diagram, collaboration diagrams, and sequence diagrams using MS Visio
• Worked as Point of Contact between users, stakeholders, and developers

Environment: MS Office Suite (Word, Excel), MS Visio, UML, COBOL, C

Confidential

Business Analyst

Responsibilities:

• Participated in requirement collection and approval from domain experts
• Coordinated with client sponsors for their requirement and specifications
• Preparing business case, system requirements, data flow diagrams, use case diagrams.
• Associated effectively with the other technology groups
• Worked extensively in understanding, documenting, and implementing initiation, approval and disbursement process.

Environment: MS Visio, Visual Basic 6.0, .NET, Oracle 9i and Windows 2000 & Aix 5.1

Confidential

Senior Quality Consultant/ Subject Matter Expert

Responsibilities:

• Understood the business requirements and the application
• Share domain knowledge to Business Analyst
• Participated in preparation of test and execution plans, test scripts, defect management, and test report

Environment: Oracle, Developer/2000, Java Applet, WebSphere 6.1

Confidential

Senior Quality Consultant

Responsibilities:

• Assessed and estimated the use case as a part of requirement verification, and evaluated the business requirements and the application
• Prepared test and execution plan, and involved in test scripts, defect management, and preparation of test report

Environment: Siebel 7.7.5, Oracle 9.2, IBM HTTP Server, AIX 5.1

Confidential

Quality Consultant

Responsibilities:

• Participated in requirement verification business requirements and the application, test and execution plan, preparation, review, and execution of test scripts, defect management, and preparation of test report

Environment: Visual Basic 6.0, Java, Oracle 9i, Windows 2000, AIX 5.1

Confidential

Test Lead

Responsibilities:

• Understood the business requirements and the application
• Prepared/ Executed test scripts, tracked defects, and prepared test report

Environment: Visual Basic 6.0, Oracle 9i, VISA Edit Package, Windows 2000

Confidential

Test Lead

Responsibilities:

• Understood the business requirements and the application
• Prepared/ executed test scripts, tracked defects, and prepared test report

Environment: Visual Basic 6.0, Oracle 9i, VISA Edit Package, Windows 2000

Confidential

Senior Test Engineer

Responsibilities:

• Understood the business requirements, functional specifications, and the application
• Derived test conditions, and prepared test cases for Integration and System level testing
• Executed the test cases, and prepared Test and Defect report

Environment: PowerBuilder, Oracle 9i, Windows 2000

Confidential

Senior Test Engineer

Responsibilities:

• Understood the business requirements, functional specifications, and the application
• Derived test conditions, and prepared test cases for Integration and System level testing
• Executed the test cases, and prepared Test and Defect reports

Environment: VC++, PowerBuilder, Oracle 8.0, MS Access