SUMMARY:

• An Information Technology and Business Operation Management professional have very strong background of end - to-end demand driven Supply Chain Operation; with international business experience in Retail, Distribution, Manufacturing and Trading.
• Position as one of champions of reengineering business processes and the underpinning technology to establish robust standardized work processes and policies in key areas.; Develop and maintain processes and methodologies for effectively applying IT architectural principles, guidelines, best practices and standards within the global enterprise environment.
• Provide leadership and expertise in execution to achieve success and performance predictability of strategic projects by proactively reducing project risk and continuously improving project performance. Proven track records of developing project cost time estimates and managing projects to fiscal commitments. Maintain discipline and rigor in financial planning and management to meet financial goals.

CORE COMPETENCIES:

• Business and IT Strategic Alliance
• Enterprise Resource Planning System
• Customer Relationship Management
• Supply Relationship Management
• Budget Planning and Management
• Business Process Improvement
• Global Supply Chain Management
• Warehouse Logistics Management
• Project Management
• Reverse Logistic Process and Management

COMPUTER SKILL:

Mainframe: Midrange IBM iSeries (AS/400).

Communication: APPN/APPC, TCP/IP, Rumba/400, CA/400 on IBM Midrange.

Programming: RPGII/III/400/ILE, OCL/CL, DDS, SQL

ERP Package: JDE World/One World/Enterprise One, Confidential, BPCS, Infor (M3), Sage100/300, Macola

EDI Software: Sterling Gentran/Server, INOVIS EDI/400.

PC Package: Cognos, Microsoft Office, Visio, Project Plan and more….

Server Admin.: Windows 200X, MS-SQL, MS-IIS Server.

PROFESSIONAL EXPERIENCE:

Management Consultant

Confidential, San Diego, CA

Responsibilities:

• Support CEO and work with management team for business strategic planning to grow 60% sales revenue in 3 years.
• Analyze the existing organization problem to develop the roadmap for the improvement.
• Define operational procedure, information flow and enhanced management reporting.
• Refine quality assurance procedure and factory audit and product inspection SOP of China sourcing office.

Confidential, Carlsbad, CA

Director of Operations

Responsibilities:

• Manage all existing systems and procedure as well as develop, propose and implement new systems and procedures as necessary.
• Ensure all safety policies are followed at all times, assigned employees are aware of and comply with company, government, and customer policies, procedures and regulations
• Establish and support Lean, Six Sigma, and/or other related processes for continuous improvement of critical operational metrics across key functions.
• Completed add-on Shop Floor Control module for local Chinese ERP improvement, focus on work order scan tracking function for manufacturing work-in-process accuracy. Negotiated with service vendor for 45% cost saving of software upgrade and project implementation.

Confidential, San Diego, CA

Director of Supply Chain Operations

Responsibilities:

• Designed and defined supply chain and sales operation process on Sage 100 ERP, setting up 3rd party logistics in Toronto and Los Angeles to support newly acquired Pro-Tec brand 9 million dollars import and distribution business.
• Evaluated and implemented EDI application and barcode labeling system for meeting with vendor compliance of national retailers to prevent from sales loss and charge back penalty also improve data entry efficiency and accuracy.
• Analyzed historical freight transaction data and negotiate with international freight carrier to save 30% charge of inbound air cargo.
• Implemented supplier ABC ranking management to improve on-time delivery and cost reduction of material purchasing, achieved 5% saving in 3 months.
• Setting up new branch office and consolidation warehouse in southern China focus on sourcing and quality control.

Confidential

Independent Contractor

Responsibilities:

• Working with executives and head of departments of client to identify business critical area and related KPI for operation efficiency monitoring on J2EE vendor portal. Delivered the feasibility study report.
• Educated project team members to understand and adopt Joined-Application-Development methodology of project implementation.

Confidential

General Manager

Responsibilities:

• Set-up Asia Pacific main office in Taiwan and reformed the global customer service in India and technical development (Visual Basic/.Net) in China, substantially reduced staffing and operation costs by 50%.
• Developed new business of providing off-shore network infrastructure (disaster recovery site by VMware server) services and increased bottom line $250K in first year.
• Launched a global e-Commerce site to promote the Audience Response Solution by utilizing the multi-national resources, resulting in profitable in 3 months.

Confidential

CIO & Vice President

Responsibilities:

• Controlled IT expense by less than 0.6% to sales revenue, 40% better than industry benchmark.
• Developed Supplier Relationship Management system to collaborate closely with Asian suppliers for Product Development, Sourcing, Negotiation and Vendor Performance Management, resulting in $1million business benefit annually by increasing sales revenue and reducing operational cost.
• Directed Supply Chain Operations and completed global SCM system to enable end-to-end inventory visibility for CPFR operation with US national retailers such as Wal-Mart and Target. Improved shipping accuracy from 85% to 98% and buffer inventory (safety stock) from 3.5 months to 2 months.
• Constructed an Executive Information System as management (EIS) console to convert transaction data to business intelligent and summarized KPI of major functional areas onto EIS for daily operation efficiency. Improved business information lead time from days to real-time.
• Delivered WMS (Excel) in 6 months for multi-location distribution centers under $200K, successfully convert internal warehouse department function to a true 3rd party logistic business operation.

Confidential

Vice President

Responsibilities:

• Integrated Confidential MMS system on AS400 with domestic Finance and Human Resource package as core ERP, interfaced with front-end POS and customer service system for a total retail process solution.
• Completed Automate Replenishment System by store level to improve inventory turn-over and out-of-stock business lost.
• Installed Confidential portal for supplier self-service to increase process lead time and reduce manpower cost.
• Introduced Customer Segmentation of RFM (Recency, Frequency and Money Value) analysis for better advertising return of investment.
• Enhanced Business Intelligence Analysis and KPI dashboard measurement for functional and exceptional management.
• Developed and established operating policies and procedures for information technology governance.