Qualifications:

• Twenty years business development and inside sales experience
• Demonstrated ability to uncover new business opportunities leading to completed sales
• Productive interaction with all levels of the business organization and its customers
• Excellent oral and written communication skills
• Successful development and maintenance of positive customer relationships
• Experienced database management and web content development
• Good working knowledge of Microsoft Office products
• Experienced CRM user including custom solutions and Salesforce.com

Notable Accomplishments:

• Instrumental in increasing company sales by extending New England product and business reach to a Nationwide market
• Promoted to a more visible position for enterprise accounts and worked successfully with a large group of sales reps and managers
• Attained a minimum yearly average of 110% of quota
• Responsible for annual range of $1-3M in net new business
• Earned additional bonus in accordance with net new business dollar value
• Completed Holden methodology sales training
• Completed NaviSite methodology and Sandler sales training

Professional Experience:

Confidential 

Reseller of control & instrumentation hardware, software solution sales and engineering services
Haverhill MA

Confidential, October 2010 to August 2012

• Utilize consultative selling and negotiation techniques and relationship building skills to ensure customer satisfaction and maintain current accounts with upsells, expansions and repeat business
• Teamwork and idea building with engineering, sales and operations teams to grow the business, expand product offerings and development new market targets
• Identify new opportunities for business growth by developing marketing programs and materials, managing marketing activities and proactive outbound calling efforts utilizing numerous business research tools through both cold and warm calls
• Provide quotes, proposals and business statements of work documentation and web demonstrations

Confidential. 

IT infrastructure solutions including colocation and hosting services
Andover MA

Inside Sales Consultant, February 2009 to March 2010

• Maintain current accounts with upsells and expansions utilizing relationship skills
• Identify new opportunities by forming and building on relationships while negotiating with new customers through both cold and warm calls

Business Development Representative May 2007 to January 2009

• Create, identify, qualify and pursue new business opportunities
• Proactive outbound calling efforts utilizing numerous business research tools and relationships
• Coordinate activity and share prospecting ideas with Marketing group to help with NaviSite messaging and create new methods for prospects to express company and product interest
• Take part in new employee job skill training on database usage, sales tools and processes, product training and sharing of skills and tips on calling efforts and lead generation

Confidential
Global workforce management solutions
Chelmsford MA

Business Development Representative, March 2000 to May 2007

• Create, identify, qualify, pursue and win new business opportunities
• Proactive outbound calling efforts utilizing numerous business research tools and relationships
• Develop, define and implement strategic plans utilizing competitive environment assessments to create demand for product and business solutions both for existing customers and new business prospects
• Share information, make recommendations and coordinate efforts with internal marketing and sales operations as well as outside sales organizations to gain new business through development of detailed business assessments, proposals and eventual contracts
• Through effective communication and teamwork help to manage customer satisfaction to retain and ensure repeat business
• Take part in new employee job skill training on database usage, sales tools and processes, product training and sharing of skills and tips on calling efforts, business evaluation and proposal generation

Confidential
Ruggedized computer solutions, data acquisition & controls 
Billerica MA

Program Manager, September 1995 to February 2000

• Responsible for new business development program
• Outbound calling efforts, market research and special projects
• Managed entire computer database for new business development and marketing efforts
• Provided and coordinated product training on site for new customers
• Coordinated all Tradeshow management including materials and personnel
• Interacted and exchanged ideas with both sales and marketing organizations to utilize in development of new marketing ideas, sources and marketing material content development
• Defined and managed new employee job skill training

Coastal Emergency Services of New England 
Healthcare recruitment services
Portsmouth NH

Recruiter, January 1993 to August 1995

• Recruited emergency physicians to be placed both permanently and temporarily to include CV review and skill evaluation, interviews and contract negotiations
• Conducted new business development and needs evaluation to gain more hospital contracts for physician placement
• Shared responsibility for scheduling work hours of physicians on an ad hoc and emergency basis
• Coordinated the development and creation of all marketing and sales material
• Provided new employee job skill training

Education:

B.S. Degree