SUMMARY

• Technically sophisticated engineering professional with a multifaceted technical career and a solid history of effective integration/qualification and testing.
• Success developing, executing and analyzing qualifications and integration for diverse systems.
• Skilled team leader and trainer with a track record of directing direct multiple tasks effectively to ensure on target completion of all deliverables.
• Outstanding interpersonal and communication strengths leveraged to train users, troubleshoot system issues and ensure total client satisfaction.

AREAS OF EXPERTISE INCLUDE:

• Network Design & Implementation
• Configuration &Troubleshooting
• Test Development &Implementation
• Server Administration & Issue Resolution
• Team Leadership & Training
• Documentation
• User Training & Support
• Integrated Technologies
• System Optimization
• Network Operations
• Project Management
• Technical Support

TECHNICAL PROFICIENCIES:

System Center Configuration Manager: installation, configuration, administration

System Center Operations Manager: installation, configuration, troubleshooting

Windows Server 2012 R2 Datacenter: installation, roles, and features, networking, Active Directory, DNS, DHCP, remote access services, clustering, storage

Hyper - V 2012 R2: host installation, host and guest configuration, administration, troubleshooting

VMware ESX, vSphere: installation, configuration, guest configuration, administration, troubleshooting

Citrix XenApp: Installation, configuration, administration, troubleshooting

Server and Desktop Hardware: Dell and HP products

PROFESSIONAL EXPERIENCE:

Confidential, Norfolk, VA

SCCM Operations Team Lead

Responsibilities:

• Lead all functions related to patch compliance, workstations/servers, client health proactive/reactive, SCCM infrastructure monitoring, and release management.
• Oversee all Microsoft SCCM deployments in a large - scale global environment of over 50,000 systems, coordinating the deployment of extensive and complex applications targeted for a mass audience.
• Provide optimal results by analyzing and rectifying post-deployment figures in collaboration with team members to complete project tasks.

Confidential, Chesapeake, VA

Systems Analyst

Responsibilities:

• Evaluated, designed, and upgraded numerous technologies with System Center Configuration Manager SCCM 2012 in Enterprise environments aimed at creating, managing, updating, monitoring and reporting on Windows desktop configuration with SCCM.
• Built new windows servers, developed new VM templates, upgraded VMware hardware versions, and upgraded VMware tools.
• Coordinated and planned all SCCM Administrations, Collection creation, WQL statements, Task Sequence creation and management, Operating System diagnostics and troubleshooting, and Package Deployment.

Confidential, Virginia Beach, VA

Systems Engineer

Responsibilities:

• Directed all functions related to platform configuration for an enterprise of 7,500 users, 6,000 end-user devices such as workstations, laptops and tablets, 500 servers and 1,800 software applications and updates.
• Led the full life-cycle of devices and software through Active Directory, System Center Configuration Manager, and Group Policy, evaluating and reviewing the latest technology to recommend the best solutions for internal and external client requirements.
• As Team Lead ensured the department vision and goals were met and implemented in compliance with high-quality standards and within budgets by instituting a team vision, planning individual career goals, and establishing training plans for personnel.
• Planned and coordinated several upgrades including SCCM 2007 to SCCM 2012 upgrade and Citrix Farm upgrade from Citrix Presentation server 4.5 to Citrix Xen app 6.5.
• Executed Microsoft Remote Desktop Services 2012 for ECCS E-9-1-1.

Confidential, Chesapeake, VA

Network Specialist

Responsibilities:

• Oversaw the entire migration from Novell NetWare to Microsoft Active Directory as Team Lead, utilizing Quest NDS Migrator.
• Led the infrastructure design and management using the following systems: HP c7000 Blade Chassis, Dell PowerEdge M1000e Blade Chassis, EMC CX340 - NS42F - CLARiiON / Celerra hybrid system, HP Left-hand P4500 G2 Storage Nodes, Cisco Fabric Switches - Blade Chassis MDS 9124e and MDS 9124’s, IBM Total Storage Library 3582 with migration plans to move to HP’s StorageWorks Tape Library MSL4048 - Using 4 Ultrium 3000 LTO5 Fiber Channel Tape Drives.
• Directed the Implementation and configuration of the City’s SCCM 2007 Infrastructure for 2,500 workstations and over 200 servers, while supporting the Munis Project in the execution of the City’s Citrix XenApp 6.0 farm.

Confidential, Chesapeake, VA

Network Analyst

Responsibilities:

• Led a team of 3 technicians as team leader, guiding them throughout all projects through technical and personal mentoring.
• Oversaw the functions and operations of around 1,500 networked devices and 1,400 users.
• Identified and recommended productive solutions to client concerns and requirements by assessing client requests for new or improved computer technology systems and researching current technology trends.