PROFESSIONAL SUMMARY:

• Software professional with 10.5+ years of experience in IT industry, specialized in Supply Chain Management (SCM) processes.
• Performing the role of Manhattan WMoS Techno - functional consultant with the duties of Business requirement gathering, Solution delivery, Setup/Configuration, Testing, implementation, and production support of various versions of Manhattan WMoS application versions.
• Performed Configuration setup/verification & Sanity/Smoke testing for WMoS 2017 upgrade project
• Fulfillment center(FC) On-site Production support for critical/major incidents (L2 support), Solution delivery/Enhancement & Testing for WMoS 2012 version and support for LM 2012.
• Configuration, testing, Implementation and Production support for WMoS 2013 & LM 2013 (with Kronos integration).
• Verification, Complete End to End & Integration testing on WMoS 2007 version for the Multi-Channel Inventory Management project changes in WM as well as in upstream/downstream systems (like Sterling OMS, Store OMS, .com system, MIF system, Item master etc.,).
• Excellent business knowledge and working experience in Supply Chain Management processes like Retail Warehouse Management for Store Distribution (DC), Warehouse Management for customer Fulfilment (FC) using WMoS products, MHE Integration with WMS for warehouse automation, Logistics, Merchandising, Store Operations, Sterling Order Management Systems, Transportation Management system (TMS), Labor Management & Kronos systems, SCI - Reporting (Cognos Reports), Yard Management and Slotting Optimization modules.
• Experienced in working with different SDLC methodologies such as Agile, Waterfall and Iterative models.
• Expertise in designing and developing strategy, project plans, test estimation, test cases and test scripts.
• Extensive knowledge & working experience in Regression testing, Ad-hoc, fail over, Voice based Testing, POS, Label printing validation and Translation verification.
• Very good in writing complex SQL scripts to validate the database systems for issue troubleshooting and for workaround/configuration implementation and for backend database testing.
• Very good working knowledge on UNIX environment/commands and have automated and scheduled multiple jobs using UNIX Shell Scripting.
• Working experience with Test management tools - HP Quality Center 12.53 & Test Director and have good knowledge on Test Automation tools like Selenium and HP Quick Test Professional and with Incident Management tool - ServiceNow2.0.
• Effectively involved in Defect analysis, Defect triaging and reporting to Project Management team.
• Have good experience in testing Warehouse Automations like Automated Storage and Retrieval system (ASRS), Automated Print and apply stations, Automated De-palletization, Pick to Light (Paperless picking stations), Automated Replenishment and Automated Order selections.
• Worked on Database servers like Informix 11i, Oracle 11g/12c and SQL Server 2008/2005.
• Have worked on mapping the Business requirements with the Test Cases in the Quality Center and preparing the Requirement Coverage Analysis and Requirements Traceability Matrix (RTM) for the projects.
• Performed Peer and lead level reviews for Test scenarios, Test cases, Scope, Traceability Matrix, Test Execution logs and defects.
• Good experience in co-ordinating and leading the remote team from onsite.
• Able to work under tight deadlines and capable of handling multiple ongoing projects effectively.
• Team oriented and ability to understand and adapt to new technologies and environments faster. Good at analysis and troubleshooting.
• Received lot of awards and appreciations like Above and beyond Award, Associate of the month Award and Great Team card for the excellence and dedication shown in the Testing projects.

TECHNICAL SKILLS:

Operating System: Windows 2010, UNIX (HP)

Languages: C, SQL, PL/SQL, HTML, VBscript, UNIX - Shell scripting, Java Basics

WMS products: Manhattan Associates WMoS 2007,2012,2013 & 2017 and LM 2007/2013 with Kronos, LM2012/2017 with ADP system

Testing Tools:

Automation: HP QTP 10.0/9.2

Management: HP Quality Center (Application Lifecycle Management) 12.53, Test Director and Bugzilla

Incident Management tool: Service now (SNOW2.0) (Change/Problem Management)

Databases & Tools: Informix11i, Oracle 11g/12c, MySQL, DB2, MS-SQL Server 2008/2005, Query Man, Oracle - SQL Developer.

Other Utilities: ADPART, HP DC Label Printers, Motorola Handheld and vehicle mount Retail devices (VC5090, VC7090 & MC9090), Microsoft Office 2013 (MS Word, MS Visio, MS Project, MS Excel, MS PowerPoint, MS Outlook), Putty, UNIX -commands and editors (vi).

Domain Skills: Retail Domain, Supply Chain ManagementWarehouse Management flows (WMS) of Regular (DC to Store) as well as Online (e-commerce) distribution (FC to Customers), Sterling OMS, Labor Management (WMoS 2013), Kronos, Merchandizing & Store Operations

PROFESSIONAL EXPERIENCE:

Confidential, Memphis, TN

WMS Lead Consultant

Responsibilities:

• Involved in making Configuration changes and validations for any new enhancements to the WMoS 2012 system functionality through Global In-take process from Operation leadership.
• Providing Onsite support to the customer in the Confidential DC by visiting physically to the floor in case of any critical issues.
• Performing Root cause analysis (RCA) for all the problems and looking for the permanent solutions either through Configuration change/Code fix/core Data fixes through Problem management process.
• Actively participated in the Daily stand up meeting to discuss about every day Operational goals and risks/areas of pro-active support required, critical issues, major problem to be analyzed and addressed & any outstanding testing work to be completed for the upcoming SDNs.
• Tracking the WMS flows actively, mainly waving process and MHE Integration flows with WCS in order to maintain the continuity of the DC operations.
• Co-ordinate with the Manhattan teams in case of any real critical/work stoppage issue(s) which cannot be fixed through any possible workarounds.
• Have excellent working knowledge on the WMS flows in Fulfillment center like Yard Management, Pre-receiving, Inbound/Receiving, Immediate needs, Put away/Storage, Inventory control, Waving, Pulling/Retrieval, Picking, Packing, Task Management, Cycle count, Outbound/Shipping, Invoicing, Label printing (Print and Apply - PANDA), Reports/Document printing, Value-Added services (VAS), Chase processing, MHE Inbound and Outbound Message processing between WM and WCS (Wynright system), Interface validations with other HOST systems, MHE validations and PIX validations.
• Involved in Testing for any new Software Releases to the Production sites (SDNs)
• Preparing effective Test plan and Estimation.
• Attending the Program level meetings/Client meetings and provides the updates to the team.
• Effectively creating tasks and schedule in Microsoft project plan (MPP) and creating monthly Dashboard about the Incident, Problems & Defect flow to Manhattan every month.
• Participating in Defect Triaging, Defect Management and Test management activities.

Environment: /Tools: Manhattan 2012/2017, LM 2012/2017, MIF 2017, SAP ERP application, Oracle 11g/12c, LINUX, BOX, IBM Cognos reporting tool, Cron jobs, MS Project, MS Office 2010 Suite, HP Application Lifecycle Management 12.53, Service now (SNOW 2.0), DC Label Printing - Laser/Thermal printing & MS Project Plan.

Confidential, Minneapolis, MN

WMS Lead Consultant

Responsibilities:

• Responsible for gathering requirements, Estimation, Planning, Analysis, Test Design, Test Execution, and Test closure activities and also, suggested and reviewed and performed WMoS 2013 product Configurations.
• Involved in implementation, Testing and support for the product Manhattan 2013 to the 4 Confidential owned Fulfillment centers.
• Involved in Integration and verification of WMoS 2007 system with upstream and downstream systems enhanced for enabling MCIM functions including Transportation Management system (TMS) and provided Data support for testing all other integration systems.
• Have excellent working knowledge on the WMS flows in Fulfillment center like Inbound, Waving, Picking, Packing, Task allocation, Load creation, Outbound, Interface validations with other HOST systems, MHE validations, Labor Management, Kronos and PIX validations.
• Involved in Test strategy document for these projects.
• Co-ordinating Onsite and Offshore teams through Daily sync-up meetings.
• Assisting the User Acceptance Testing users in validating the different flows in the applications.
• Preparing effective Test plan and Estimation.
• Attending the Program level meetings/Client meetings and provides the updates to the team.
• Effectively creating tasks and schedule in Microsoft project plan (MPP).
• Effectively involving and co-ordinating tasks of different types of software testing like Functional/System Testing, System Integration testing, Label printing validation and lab related testing for Hand held devices, POS and Vehicle Mount Retail devices.
• Developed Proof of concept for Test automation of applications using Selenium web driver.
• Participating in Defect Triaging, Defect Management and Test management activities.

Environment: /Tools: Manhattan 2007/2013, LM 2007/2013, Oracle11g, UNIX, Shell scripting, MS Project, Java, Selenium web driver, Power builder application, Transportation Management system(TMS), MS Office Suite, HP Application Lifecycle Management, C/SQL, .Net applications, Automated Label Print and Apply, Rovers, Sorter and Conveyor interfaces, Paperless Picking automated device testing, Point of Sales(POS), Label Scanner applications, MS Project Plan.

Confidential, Bentonville, AR

WMS Consultant

Responsibilities:

• Led a team of 20 members effectively from Onsite and presented the test deliverables well on time and received Client appreciations.
• Prepared Test estimation, Test Plan and Test strategy documents.
• As an experienced member in the project, I have guided the team in the process of requirement gathering, test design and execution.
• Performed Database verification for Interface data transfer through multiple systems.
• Reviewed the test scripts prepared for System Testing, Regression and End to End flow testing.
• Executed complex functional Test cases first and found all the major functional defects/gaps at the initial stage to reduce the cost of the defect.
• Reported test execution status to the Client in daily manner.
• Prepared various Test metrics like Test Coverage, Execution percentage, Defect Density and Automation coverage.
• Available in Triage call of UAT and support the UAT users for any data creation, functional verifications and for any clarifications.
• Expertise in Warehouse Management system, Store Operations, Supply Chain Management and POS modules

Environment: Manhattan 2007, Informix 11i, DBAccess, UNIX, Shell scripting, QueryMan, MS Project, MS Office Suite, HP Application Lifecycle Management, Quality Center 10.0, C/SQL, 4GL, .Net applications, Label and Report Printers, MS Project Plan.

Confidential, Bentonville, AR

Test Lead

Responsibilities:

• Led a 5 members team newly formed for this project and trained them in all the functional areas of GLS system in very short term.
• Prepared Test estimation, Test plan and Test strategy for WM LOG GLS2 China Gaps project.
• Reviewed the test scripts prepared for System Testing, Regression and End to End flow testing.
• Reported the defects in HP Quality Center and provided the root cause-analysis report for all the defects reported.
• Executed complex functional Test cases and found all the major functional defects/gaps at the initial stage and guided the team to execute test scripts.
• Performed Database validations for all process updates for the frontend as well as batch job updates.
• Retested the defects found in UAT and performed a Confirmation testing in SIT box before moving the defect fix to UAT environments.
• Performed translation validation to the application screens to verify that the screens are translated to the Market language without any junk issues.
• Validated the screen alignment for all the application screens after the screen translations.
• As an experienced member, I have found the critical issues and explained its impact, in future and hence, make the development team to fix those issues in well advance.
• Generated the Test summary report after the Test execution to record all the open issues and other defect details which got closed.

Environment: UNIX, Shell scripting, Query Man, MS Project, MS Office Suite, MySQL, Quality Center 10.0, C/SQL, 4GL, .Net applications, Informix 11i, DBAccess, Translation tool and Handheld Applications.

Confidential, Bentonville, AR

Test Lead

Responsibilities:

• Led a 5 members team newly formed for this project and trained them in all the functional areas of GLS system in very short term.
• Prepared Test estimation, Test Plan and Test Strategy for the WM GLS - Intl Gaps project.
• Provided the Knowledge Transition to the Off-shore team to better understand about the new requirements.
• Guided the team to create test scripts for Regression and End to End Flow Testing.
• Reviewed the test scripts prepared for System Testing, Regression and End to End flow testing.
• Reported the Defects in Quality Center.
• Executed Complex Functional Test cases and found all the major functional defects/gaps at the initial stage and guided the team to execute test scripts.
• Great experience in Confirmation testing - Verified all UAT defects raised and assured the defect fix before moving to users.
• Updating the project status report to the Client on Daily basis.
• Involved in Project delivery under stringent timelines.

Environment: 4GL, .Net applications, C/SQL, Translation tool, Label and Report Printers, MS Project Plan, Informix 11i, DBAccess, UNIX, Shell scripting, QueryMan, MS Project, MS Office Suite, MySQL, Quality Center 10.0.

Confidential, Bentonville, AR

Senior Test Analyst

Responsibilities:

• Created Test scenarios and Sanity Test cases to cover the critical flows.
• Performed Initial DC setup verification and found all the missed setups required for the new application install.
• Prepared different functional flows for various markets like US, Mexico, UK, Argentina, Chile, SAM’s and other International markets.
• Automated the Smoke testing process using HP QTP which helps in reducing huge amount of time spent on verifying around 300 screens manually, during each DC rollout.
• Actively participated in Triage meeting and provided the Testing updates regularly.
• Performed Database validation for all static and process data load, after setting up the new test environment.
• Verified and found the critical issues related to Data migration during the DC Rollouts.
• Performed regression and Smoke testing after every formal deployment of build in ST and UAT servers.
• Performed validations for Label printing since Label formats vary for different markets and functions.
• Reported the critical issues in HP Quality Center and update the daily status report to the Clients.

Environment : C/SQL, 4GL, .Net applications, Translation tool, HP Quick Test Professional, Test Manager, Informix 11i, DBAccess, UNIX, Shell scripting, QueryMan, MS Project, MS Office Suite, SQL, Quality Center 10.0.

Confidential, Bentonville, AR

Senior Test Analyst

Responsibilities:

• Involved in creating Change request (CR) for the new enhancements which was missed out in the initial requirements.
• Prepared Test estimate, Test scenarios and Test cases for the Change requests.
• Automated various functional flows of Regression scenarios using HP QTP.
• Executed Test cases and found all the major functional defects/gaps.
• Prepared test scripts for Regression and End to End testing to certify that there is no impact after the implementation of Change request.
• Reported the Defects in HP Quality Center.
• Performed thorough regression testing after every Change requests.
• Prepared and shared the Test Summary report for the entire change requests individually.
• Managing reports, analysis and decision-making for a change request.
• Managed around 30 Change requests created for the GLS 2 applications for the modules - Receiving, Order processing, Order filling, Shipping, Invoicing and report modules.

Environment : .Net applications, C/SQL, 4GL, MS Visio, Informix 11i, DBAccess, UNIX, QueryMan, MS Project, MS Office Suite, MySQL, POS, Quality Center 10.0, Translation tool, HP Quick Test Professional

Confidential, Bentonville, AR

Test Analyst

Responsibilities:

• Analyzed the business requirements and discussed the gaps with BA in the Initiation phase itself.
• Created Test scenarios and Test cases based on Functional Specification.
• Mapped the Business requirements with the Test Cases in the Quality Center and prepared the Requirement Coverage Analysis and Requirements Traceability Matrix (RTM) for the project.
• Performed System Testing to make sure that all new requirements added working according to user specifications outlined in Functional Requirement Specification (FSD) and Technical Design Documents (TDD).
• Used SQL queries to run Comparison Testing to compare data in database and data displayed on front end.
• Performed System Integration Testing between various systems interacting.
• Involved in Adhoc and Regression Testing using Manual and Automated test models.
• Performed Automation testing for .Net screens using HP Quick Test Pro for Smoke Testing as well as for Functional validations.

Environment : Informix 11i, DBAccess, UNIX, QueryMan, MS Project, MS Office Suite, MySQL, Quality Center 10.0, C/SQL, 4GL, .Net applications, POS, Translation tool, MS Visio, HP Quick Test Professional, Test Director, Label and Report Printers.