Production Coordinator Resume

SUMMARY

A Production Coordinator with extensive experience in the Life Insurance Industry. Works independently and as a team player. Has an Associates degree in Info Technology. Holds Loma 1,2 & 3 Certifications. Core Competencies include:

Problem Solving
Multi-Tasking
Trouble-Shooting
Interpersonal Skills
Data Entry
Processing Production Work
Resolving Technical Issues
Developing Test Plans
Communication to Field&Agents

COMPUTER SKILLS: Microsoft Word, Excel, Lotus Notes, Another World Direction (AWD)

EXPERIENCE

Confidential.,Hartford, CT
Production Coordinator 2004 – present

Provides support to Life New Business department.
Develops test plans and provides support for system enhancements.
Uses technical expertise to make business decisions and exceptions.
Troubleshoots problems.
Monitors business reports.
Assists in various projects.
Assists in data entry, ordering medical requirements, and making phone calls to other insurance companies.

Senior New Business Representative 2002 – 2004

Managed staff of seven Complex Case Managers.
Troubleshooted problems.
Assisted in processing production work in a timely manner.
Assisted in various projects.

New Business Representative 1999 – 2002

Processed new business applications and requirements in a timely manner.
Communicated daily to field personnel and agents.
Acted as a mentor for new employees.
Ordered medical requirements

Post Approval Technician 1994 – 1999

Processed letters.
Entered underwriting decisions into system.
Processed underwriting requirements.

EDUCATION

Associates Degree in Data Processing,

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