SUMMARY:

• Business financial planning, strategy, project management, and execution leader with 10 plus years of experience
• Strong communication and negotiation skills due to background in marketing and analytics
• Proven track record in testing, implementing, and managing large scale enterprise applications (Oracle RPM/RMS, Revionics MDO/RPO, WCS, Sterling)
• Knowledge in gathering custom business requirements, understanding system architecture, and setting business/operation SLA’s/SOP’s
• Managed onsite and offshore team to meet business expectations and deliverable’s
• Ability to provide executive updates for leadership team on daily/weekly/quarterly basis
• Lead operation team on 24/7 support and any issue escalations
• Core Domain Areas - Finance, Ecommerce, Telecommunication, Gaming, and Renewable Technologies
• Proficient in different phases of testing such as Black Box testing QA Methodologies, Integration Testing, Platform Testing, Statistics/Probability testing, and System Testing
• Strong written, verbal, and presentation skills. Ability to articulate a problem and translate it into a written report for resolution
• Hands on experience with all phases of Software Development Life Cycle (SDLC) including Waterfall and Agile methodologies

TECHNICAL SKILLS:

Pricing Tools: Oracle: RPM, RMS, COE, Revionics MDO/RPO

Analytics Tools: BI, Tableu, IBM Cognos Analytics, Google Analytics, Revionics

Testing Tools: WinRunner, Load Runner, Visual Studios, Test Manager, QTP, Bugzilla, Jira, Soap UI, Jmeter, Proxy Sniffer

Platforms: Windows 95/98/2003/XP/NT, DOS, UNIX, Mac OSX, WCS, Sterling

Languages: C, C++, Java, Visual Basic, HTML, XHTML, JavaScript, SQL

Database: Oracle 8i/9i/10g/11g, mySQL 5.x.P

ROFESSIONAL EXPERIENCE:

Pricing Execution Manager

Confidential

• Manages 7 direct reports to ensure weekly/monthly/quarter goals are met
• Hire, develop, and train team members to meet business expectations
• Build out pricing and cross functional process and strategy for business, IT, marketing, and operations
• Develop clearance and promotional strategy for in store and digital Ad
• Implement multiple pricing tools and analytics to retain margin and inventory control
• Manages $75M mark down budget annually
• Monthly touch base with senior leadership on pricing strategies and execution
• SME for Enterprise ERP suites(Oracle: RPM, COE, RMS) (Revionics: MDO, RPO)
• Define KPI, SLA’s, and SOP to meet success criteria for multiple groups thought the organization
• Build and facilitate Pricing and Oracle Training & Development courses for Academy(Conduct monthly courses for new hires and Academy Retail University)
• Develop yearly and career path goals for direct reports

ECOM Operations Lead

Confidential

• Lead operation team on 24/7 support for all ECOM applications
• Set operation SLA’s and SOP’s for monitoring and issue escalation
• Tracking operation KPI to improve efficiency of team
• Mentor and grow onsite and offshore team members
• Work with site merchants on requests and issues on daily basis
• Daily updates on high severity issues with the ECOM and IT leadership team
• Work with all teams across IT and Business to maintain ECOM stability, availability, and performance

ECOM SQA WCS Lead Analyst

Confidential

• Support functionality and usability of WCS on a daily basis
• Perform all manual testing for WCS on sandbox, UAT, and production.
• Prepare test plans and test summary for WCS releases
• Defect tracking with operations and development team to define root cause and fix
• Test Lead for WCS 7.0 Migration Project
• Work with business and Dev to ensure all needs of both parties are met in an agile methodology
• Working knowledge of all ecommerce related functions of WCS

Sr. Quality Analyst, Texas DFPS

• Lead and develop test plans and strategy for various projects
• Main project focus of new TARE web application for the state of Texas Department of Family and Protective Services
• Work with BA, PM, and Dev to stand out a fully function website from conception to production
• System and UAT testing of applications and functionality
• Day to day contact with BA’s, PM’s, and Dev team on project
• Maintain and execute test scripts from business requirements
• Lead daily scrums and assign out various Agile tasks

Quality Analyst II

Confidential

• Testing of new slot machine platform and games in an agile methodology
• Developed 3 new games on new MFORCE platform
• Performed regression test cycle of multiple builds provided by the dev team
• Analyzed probability and statistics of payout percentages for game math
• Open defects/issues in Jira to corresponded with developers
• Working with PM to hit deadlines and deliverables
• Travel to various gaming conventions to keep up with industry standards
• Work in Agile environment for fast pace while keep accuracy on testing and development

Energy Efficiency Consultant

Confidential

• Managed over 400 accounts in energy efficiency, solar, solar thermal, and HVAC for residential and commercial of Houston.
• Help manage and train other EEC’s; works closely with PM and Design and Engineering.
• Closed over 30 residential solar PV/solar thermal contracts during my extend with company
• Conducted energy audits for home and commercial properties
• Manage trade shows, home builder expos, and construction shows throughout Texas
• Negotiated with local vendors to sub-contract work for home and business efficiency
• QA and maintaining changes of web portal.
• Working with overseas development to improve usability experience with site and increase sales