SUMMARY:

• Over 6+ years of IT experience in Salesforce.com including System analysis, design, development, Testing, deployment of SFDC, Web based Applications, Service Cloud, Sales Cloud, Salesforce Lightning, X - Author in word, X-Author in Excel
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Involved in CLM (Contract cycle management) and CPQ (Configure, Price& Quote) design mapping to the Salesforce custom objects including Apttus Advanced Workflow Approvals.
• Have good working knowledge in querying salesforce.com database using SOQL & SOSL queries and Governor Limits.
• Deployment different sandbox org using Jenkins
• Packaged metadata changes and apex classes and performed data migration with the help of Metadata API, Ant Scripts, Jenkins and Force.com Migration Tool. Used Batch Apex for performing heavy Data Cleansing and archiving large number of records.
• Experienced working with salesforce.com sandbox and production environments, also with Eclipse IDE Force.com Plug-in environments
• Good knowledge on Apex development in creating Objects, Triggers, Apex Classes, S-controls, Standard Controllers, Custom Controllers and Controller Extensions.
• Possess complete knowledge using x-author tool to create Apttus contract templates and can create them in many languages depending on the requirement.
• Logs to catch Exceptions and execute Governors and Limits.
• Experience of Web-to-lead, Web-to-case, Email-to-case functionality.
• Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, and Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Experienced in working with different software development methodologies like Agile and Scrum.
• Extensive experience in integrating salesforce app exchange products like Apttus and conga composer with salesforce orgs.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center.
• Technology savvy with aptitude and experience in adopting modern methodologies and innovative techniques to boost work efficiency.
• Developed Lightning components using Aura Framework which also included client-side AngularJS.
• Strong communication and inter-personal skills with ability to work well in a dynamic team environment.
• Worked on CPQ application like ZUORA and customized the logic around them.
• Marketing maven. Writer. Creative Collaborator. Doer. See Portfolio at sewarden.com
• Developed Quote Documents using X-AUTHOR for Word, also developed Customized login screen for community user and functionality to redirect user from Salesforce to APTTUS CPQ Quote creation using APTTUS API's, APEX, Visual Force and Trigger.
• Developed Visual force pages and Custom Objects using Apex Programming on Force.com Platform.
• Involved in test suite/cases design using selenium web driver framework(Maven-cucumber) for Salesforce pages and Automation Execution skills enterprise resource and Enterprise Resource Planning (ERP) Systems are used to manage and integrate business processes of an organization
• Experience in development and customization of Salesforce CRM applications using Visualforce (Controllers, Extensions), Apex classes, Apex triggers, Web services.
• Used Jenkins continuous integration tool to do the deployments.
• Experience in working on communities in salesforce.
• Experience in migrating and integrating data from legacy systems to Sales force using Apex Data Loader and Cast Iron.
• Sound knowledge on Salesforce setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform.
• Proficiency in administrative tasks like Creating Roles, Profiles, Users, Email Services, Page Layouts, Workflow Alerts, Actions, Reports and Approval Processes.
• Expertise in developing web based GUI using HTML, JavaScript and CSS.
• Detail-oriented energetic team player, motivated with multi-tasking capabilities, problem solver, and hands-on leader with exceptional presentation and client/customer relation skills
• Experience in working with Developer Toolkits like Force.com IDE, Force.com Ant Migration Tool, Eclipse IDE, Mavens.
• Have working knowledge in Service Cloud console with exposure to CTI adapters.
• Managing Repositories using Jenkins and GitHub.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on logic Developed Lightning Apps using Lightning Design System for Salesforce1.

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco CA

Salesforce Lightning Developer/Administrator

Responsibilities:

• Working experience with JavaScript, JQuery, JSON (HTML 5, CSS, CSS3).
• Good with Product configuration, Price Rules, Constraint Rules, Categories, Price list, Quote Creation and few more complex pricing functionality using Workflow, APTTUS Approval Process, APEX, Visual Force and APTTUS Pricing Callback Class.
• Formulate strategic plans for component development to sustain future project objectives.
• I configured product and pricing setup using CPQ/Product consoles Formatted and migrated the user data into Lightning Experience. Tested the Lightning components.
• Help users with Chatter teams/Groups and follow application as well.
• Diagnose and repair UNIX and Windows processing errors and implement solutions to improve efficiency.
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Create team strategies and establish project scopes of work; communicate project deliverable timeframes and benchmarks to clients.
• Lightning components and added Design Parameters from Lightning Design System(LDS) Customized Lightning components were built using Java script on client side and Apex on server side.
• Provide guidance, analysis and recommendations to design decisions including but not limited to: architecture, integrations, order management and fulfillment systems, customizations, impacts to scale and performance, rollout strategies and optimal use of features o Provide pre-sales support for order management and fulfillment to solution partners and/or sales teams.
• Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports and Dashboards.
• Good with Configure Price Quote (APTTUS-CPQ) Product and Pricing, also understand configuration settings as they relate to business requirements, also good with standard Quote/Proposal creation process.
• Performed complete analysis of existing systems and business processes related to sales, service, and Channel Partner and involved in supporting these processes.
• Worked on various enhancements of the Salesforce functionality to meet the changing business needs.
• Created custom objects which includes lookup and master detail relationships based on business requirement.
• Worked with Salesforce.com team to make application certified.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDES.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
• Created Data Validation rules and Formulas as per business requirement.
• Proficient writing SOQL queries in Apex Classes and Triggers.
• Expert in APTTUS Product Configuration and Pricing Configuration with some advanced functionality of SFDC.
• Worked on administering the DocuSign, Form Assembly, OpsGenie, New Voice Media, Informatica and various other Enterprise applications.
• Participate and collaborate with sales teams to demonstrate the technical aspects and value of proposed solutions.
• Analyze and define client's business strategy and determine system architecture requirements to achieve business goals.
• Created and used Email templates in HTML and visual Force.
• Interacted with business operations, understood business model, involved in gathering requirements, translated needs into Salesforce terms, developed data model, and defined objects and relations.
• Write and implement new server, middleware and database standards.
• Development of SOAP and REST based web services used for custom development.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Organize end-user training and problem analysis for server, desktop and IT infrastructure work.
• Involved in migrating from salesforce classic to Lightning.
• Develop data architecture design to facilitate targeted customer analysis.
• Part of the team that developed the call center module as a support for this project.
• Handling projects from planning to post-launch phases.
• Implemented REST API to retrieve the recent items on the customer portal VF page.
• Gather detailed business requirements and use cases and translate technical specifications into product requirements.
• Designed, developed, tested and deployed custom Salesforce applications software using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the application.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Accustomed Picklists, Dependent Picklists and Record Types to enforce data quality.
• Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Lead a team of solution partner and/or client developers and specialists to meet specific client requirements; responsible for ensuring an optimal system architecture to facilitate the successful completion of implementations.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Suggest architectural improvements, design and integration solutions, and formulate methodologies to optimize object-oriented software and database development.
• Defined Org wide default to restrict access from users.

Environment: SaleForce.com platform, Apttus CPQ, JavaScript, Visual Force (Pages, Component & Controllers), SOAP, REST, Apex Language, Data Loader, HTML, Java Script, Eclipse IDE, Subversion.

Confidential - Hartford, CT

Salesforce Lightning Developer/Administrator

Responsibilities:

• Performed the roles of Salesforce.com Developer and Administrator in the organization.
• Provided support for ongoing Salesforce maintenance by reviewing trace logs, developing action plans and other administration services including periodic data cleansing, workflows and approvals.
• Utilized Sales force's WSDL to integrate Salesforce with applications.
• Managed team to implement the documented requirements and reports, assisting in all configuration activities.
• Have Built custom user interfaces using Lightning components.
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Created Custom Objects and defined lookup and master-detail relationships on the objects.
• Experience working in marketing cloud, user management, profile configuration, mobile configuration on classic and lightning.
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API, and Web Services.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Gathered requirements for and configured organization wide defaults (OWD) for surviving organization.
• Developed various interfaces, Apex classes, Controller classes and apex triggers for various functional needs in the application.
• Was responsible for performing all tasks required to develop, implement, and support the Salesforce.Com application integration of the Oracle ERP database
• Created Profiles and Roles and performed security and sharing settings to them.
• Worked on classic to lightning migration
• Worked on Visualizing data using Lightning Dashboard builder.
• Have used Lightning Components to create stand-alone apps that are hosted on Salesforce.
• Experience in creating Lightning Components and used Lightning Design System to convert existing Visualforce pages to lightning components.
• Experience in working on sales cloud management.
• Worked with Enterprise architect team as an Informatica Architect community member and involved in System and operation level.
• Developed Custom VF pages and Apex classes and have also written various visual force email templates and Implemented Bootstrap Frame work for Custom VF Pages for Optimization
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Migrate existing data from legacy systems, in and outbound using Data Loader and Web Services.
• Worked closely with salesforce CRM sales cloud as per the project requirement.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Environment: Saleforce.com platform, service cloud, sales cloud, Deployments, Force.com Migration Tool, Change sets, Data Loader, MS office, HTML5, Java Script, Workflow & Approvals, VEEVA CRM, Reports, Custom Objects, Informatica, Custom Tabs, OWD, Apttus, Email Services, Security Controls.

Confidential - Framingham, MA

Salesforce Developer

Responsibilities:

• Updated existing Approval Processes and created Approval steps with actions such as email alerts and field updates.
• Responsible for creating Opportunities, coordination of development to offshore resources, Escalation for development work, and unit testing on all requirements.
• Designed and built Custom Visualforce Components and implemented them across the Visualforce Pages.
• Migrated thousands of records from old instances to the new integrated instance.
• Implemented Web to Lead Functionality for users, auto creation of leads on salesforce site through public site form submit operation
• Worked on the Opportunity Management Vertical which is primarily concerned with sales and pending deals using the Opportunity object and certain related standard and custom objects.
• Conducted UAT with the Business users, gathered feedback and Reviewed the test cases given by the QA team and made sure they are aligned with the requirements.
• Implemented Record Types, Field Limits, Page Layouts for different business tiers in the opportunity object.
• Worked on cloud technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services (WSDL) and third-party packages.
• Performed data migration for standard objects like Users, Accounts, Leads, Contacts, Campaigns, Campaign Members, Quotes
• Used Data loader for adding, updating, deleting and exporting data.
• Involved in Data mapping specifications to execute data migration. The data mapping specifies what data will be extracted from an old salesforce instances and sent to integrated salesforce.com entity.
• Re-factored Apex triggers to improve performance and Bulkily triggers using best practices by using collections like Maps, Sets and Lists.
• Involved in separate phases of Opportunity, Product Object, Price Books and Opportunity Products, as well as various custom objects associated with Opportunities such as Strategic Deal Information.
• Developed Custom Business Logic using Apex Classes, Components, Triggers, and Controller Classes for different functional needs
• Expertise using SOQL&SOSL for the data manipulation in Force.com Explorer.
• Used a Sandbox for testing and transferred the code to the Production instance after all the test cases were cleared.
• Experience in setup of Single Sign-On process with multiple systems using Federated ID and Custom Attribute.

Environment: Sales Cloud, Salesforce.com platform, Apex, Visual force Pages, Data Loader, Reports, Approval Process, Custom Objects, SOQL, SOSL, Page Layouts, Custom Tabs, Controller, Triggers, Security Controls, Sandbox data loading.

Confidential

Java Developer

Responsibilities:

• Involved in development, design and implementation of front end part of the application.
• Developed Use Case Diagrams, Object Diagrams and Class Diagrams in UML using Rational Rose.
• Involved in writing Spring Configuration XML file that contains declarations and another dependent objects declaration.
• Developed user interface using JSP, JSP Tag libraries and JavaScript to simplify the complexities of the application.
• Worked on creating Java web services using SOAP, implemented the SOAP 1.2 standards.
• Actively engaged in the agile development process.
• Contributed in the system study to understand the functionality of the current system Requirement Specification document.
• Involved in creating various Data Access Objects (DAO) for addition, modification and deletion of records using various specification files.
• Worked with RAD for coding all java classes, web services and utility classes.
• Worked on file transformations with text to xml and vice versa, wrote custom parsers for the same.
• Used SOAP UI to test the web services, created SOAP UI test cases and worked on SOAP composite projects.
• Used Junit for all unit testing and integration testing.
• Used CVS as source code repository system for source code version control.
• Used Oracle 10g as the database for all the data related to both the web applications.

Environment: Java, J2EE, Spring, Spring JDBC, Oracle 10g, UML, XML,1 Web services, JSP, SOAP, Bootstrap, CSS, DAO, CVS, SOAP UI, Junit, JIRA, SOAP UI, RAD.

TECHNICAL SKILLS:

SFDC Technologies: Lightning, Apex, Visual force, APTTUS CPQ, ZUORA CPQ, S-Control, Force.com Explorer, Apex Data Loader Jenkins, Mavens

ETL tools: Cast Iron, Informatica on Demand

Database: SQL, Oracle 9i

Programming Languages: C#, C++, Java, JavaScript, Apex, .Net

IDE: Force.com IDE, Eclipse, Visual Studio, Adobe Flash and more

Web Technologies: XML, HTML, CSS, Visual force, Web services, Web dynpro.

Operating System: Windows 9X, XP, Vista, 7, and Linux.

Utilities: MS-Office Suite and MS Visio