SUMMARY:

• Senior Change Manager with over 15 years of experience in business and technology related enterprise solutions.
• He has proven success in numerous roles as a change management leader, business analyst, business analysis manager and product owner.
• He has extensive experience in leading enterprise change, mentoring and managing analysts, modeling data, data analysis, data integration, business process improvement, workflow, decisions, planning, communication and large scale technology changes.
• Has worked in the education, financial services, retail and consumer products, local government healthcare payer, healthcare provider and professional services industries.

SKILLS INCLUDE:

• Planning, agile program manager, business analysis, process modeling and design, and business case development
• Buy vs. Build analysis: market research, in - house capacity and capability assessment
• Government RFP development
• Requirements elicitation, definition, capture and management from project inception through release
• Vendor selection through technical assessment, user centered design and use case alignment
• RFP development, including internal proposal development
• Agile - Certified Scrum Master and Scrum Coach
• Finance systems performance audit and tax filing - Banking, SEC, Office of Trust and Supervision
• Business intelligence & analytics
• Early identification, assessment and mitigation of project issues and risks
• Executive communication, team leadership and stakeholder relationship building

EXPERIENCE:

Confidential

Service Owner

Responsibilities:

• Built a multiple services practice to support the full cycle of change - from vision, roadmap, awareness of risk/benefits, transformation strategy, training and reinforcement analytics.
• Supported large scale change operations as the change management leader for leading changes in one of largest county governments in the United States.
• Developed high performance teams from previously low performing teams. Teams started with a 64% engagement scores are now tied for 1 st in King County with a 94% engagement score.
• Developed county communication planning, training, analytics, and sponsor coaching.

Confidential

Senior Business Analyst

Responsibilities:

• Mentoring and leading business analysis for Consulting agency
• Executed vendor solution selection including scorecard implementation, planning and managing vendor demonstrations
• Facilitated detailed requirements development, and future state modeling including use cases, wire frames, process flow, work flow, data models, data flow and decision models
• Creation of dashboard, detailed reporting specifications, and data definition
• User centered design of ecommerce portal. Provided steering committee engagement, project reporting, vendor management and software selection

Confidential, Seattle, WA

IT Business Portfolio Manager

Responsibilities:

• Managing a team of developers, business analysts and vendors in the development of intellectual property management solutions
• Facilitated technology solution planning, business analysis, project delivery, project management, vendor relationships
• Established ecommerce solutions for technology licensing, payment, and checkout
• Managed the automated electronic signature solution, automated invoicing, intellectual property management system, MS SQL Server Analysis Services, Ecommerce solutions for licensing, business development planning, data warehouse and business intelligence solutions, SQL Server Analysis Services, royalty distributions

Business Analysis Instructor

Confidential

Responsibilities:

• Developed and instructed Confidential endorsed course in business analysis to post graduate and professional students
• Focused teaching on requirements modeling, elicitation, facilitation techniques and business logic

Confidential

Responsibilities:

• Data analysis, Waterfall SDLC business analysis for Confidential project
• Led agile backlog grooming, building mockups, workflow, decision modeling and presentation of software solutions to clients
• Led data integration for Rx data information including data mapping, metadata management, and logical data structure
• Delivered business process improvement for customer service teams. Applied Lean principles to streamline customer service processes

Confidential

Ecommerce Contractor

Responsibilities:

• Led agile team, providing user story development, acceptance criteria, and business analysis for marquee health care business clients
• Led agile backlog grooming, building mockups, workflow, decision modeling and presentation of software solutions to clients

Confidential

Enterprise Business Architect

Responsibilities:

• Managed 8 FTE business analysts and 4 contractor business analysts in enterprise projects
• Led business case development for all IT initiatives for the enterprise
• Developed cost benefit and apply strategic framework for the prioritization of initiatives
• Led Business Analysis practice in Private Brands, Ecommerce, Retail Operations, agile development teams and strategic planning
• Directed product lifecycle management (PLM) solutions for the gear and apparel division and supply chain
• Supported Enovia PLM selection and implementation, SAP Integration and sustainability
• Provided enterprise wide systems analysis and system integration for multi-channel operations including Direct Sales, E-commerce and Retail
• Developed detailed system requirements and data analysis for nationwide chain, and SharePoint solutions for staffing budget structure on retail operations
• Developed and mentored internal analysis staff through the use curriculum developed as a Business Analysis Instructor for a public university

Confidential

Sr. Business Systems Analyst

Responsibilities:

• Retained to source and implement value at risk solution for $35B loan portfolio, including selection through implementation of trader analytics solution
• Identified as Lead Analyst on Risk and Trader Reporting Project providing Proof of Concept to business, SDLC requirements, functional specifications and use cases
• Business Analyst providing requirements engineering, functional specifications, security configuration and SDLC documentation for additional releases
• Served as Lead Analyst for Enterprise Risk Reporting
• Identified as lead analyst for the Enterprise Spend Management group responsible for purchasing, requisition and supplier management solutions

Confidential

Vice President, Trading and System Manager

Responsibilities:

• Managed RFP, selection and implementation and managed all systems for Investment Advisory firm subsidiary, including Advent Axys/Moxy, Business Objects, Morningstar, Baseline, and Bloomberg
• Managed business compensation application development in VBA, VB 6.0 and .NET with SQL 2000
• Delivered insightful analysis and commission compensation project development
• Oversaw all facets of information security including security implementation projects for HR modules in Lawson on AS/400; RACF Security Implementation; information security aspects of disaster recovery for Confidential Trust system and implementation of business continuity systems including mirrored hot site