SUMMARY:

• 20 years of experience as a self - motivated and dynamic IT professional, recognized for top performance, a continuous improvement and collaboration mindset, setting high standards, and exceeding expectations.
• Proven experience in Identity and Access Management (IAM), Application Support, and Active Directory.
• Extensive analytical and troubleshooting skills; able to identify problems and implement corrective processes.
• A positive can-do attitude and a willingness to work hard at any level to accomplish tasks and meet deadlines while maintaining emphasis on quality.
• A self-starter with the ability to work independently and within a team environment.

TECHNICAL SKILLS:

• Active Directory, Access Certifications, Analytics and Reporting, Attribute Based Access Control ( Confidential ), Authorization, Dell ActiveRoles Server, Directory Services, Entitlement Catalogue, Governance, Identity Lifecycle Management, Oracle Identity Analytics, Oracle Internet Directory, Oracle Waveset (Sun Identity Manager), Privileged Account Management (PAM), Request Fulfillment, Role Based Access Control (RBAC), Role Mining, RSA SecurID, RSA IMG, SailPoint IdentityIQ, SailPoint IdentityNow, SQL.
• CyberArk Privileged Account Security (PAS) Implementation Essentials
• SailPoint IdentityIQ and IdentityNow Basic Training
• SailPoint Fundamentals of IdentityIQ
• 2014 IAM Redmond Summit and 2013 Gartner IAM Summit
• Oracle Identity Analytics and Administration and LDAP and Directory Services: Essentials
• SAP ADM100 SAP Web AS Administration I and NW100 Web App Server Overview

EMPLOYMENT:

Senior IAM Systems Analyst

Confidential, Boston, MA

Responsibilities:

• Responsible for business to IAM technical staff liaison and daily operational identity and access management services, security administration and access control support to client Identity and Access Management (IAM) program(s).
• Support client IAM initiatives throughout the enterprise. Act as a resource for departments and business lines on technical and / or operational IAM matters.
• Evaluate and refine existing IAM processes; participate in the planning, development, and deployment of new identity and access management control standards and processes into production.
• Ensure supporting documentation and procedures for these processes exists and is available to appropriate client staff.
• Analyze client business user and stakeholder application onboarding processes, and access needs, develop access roles and add/change/delete user access accordingly, through existing and future Identity Management provisioning tool(s).
• Assist in special projects, such as application go-lives, upgrades, enhancements, and ensure alignment of IAM service delivery to business and stakeholder requirements.

IAM Systems Specialist

Confidential, Boston, MA

Responsibilities:

• Analyze and manage a defined scope of prioritized applications to initiate and plan business application integrations with SailPoint IIQ.
• Collaborate with the business to gather application integration requirements for SailPoint IIQ.
• Define timelines and milestones, drive tasks to defined deliverables and report on deviations from plan.
• Provide business walk-throughs to explain the required work needed by the business areas to complete the integration to CyberArk.

IAM Security Lead Analyst

Confidential, Quincy, MA

Responsibilities:

• Perform all functions associated with general and privileged account access reviews for over 200 applications onboarded in RSA Identity Management and Governance (IMG).
• Act as liaison with the Information Security Office (ISO) community and end users to ensure compliance with the automated access review process.

IAM Systems Analyst

Confidential

Responsibilities:

• Successfully implemented Oracle E-Business Suite (EBS) in SailPoint IdentityIQ (IIQ) for automated provisioning, certification, and segregation of duty (SOD) policies.
• The EBS automated certifications saved the Oracle support team over 300 hours per year in the previous manual certification process including manual revocation of access.
• EBS auto-provisioning reduced on average 400 manual provisioning Service Desk requests per month.

Access Governance Analyst

Confidential

Responsibilities:

• 2012 and 2013 Key Contributor Award recipient for demonstrating strong and sustained performance.
• Backup to Leader, recognized for leadership skills and recommended for a future leadership role.
• Senior team member and Identity and Access Management (IAM) subject matter expert for the end-to-end onboarding / offboarding and access requests / fulfillment processes, Attribute Based Access Control ( Confidential ) and Role Based Access Control (RBAC), and IAM systems (Oracle Identity Analytics and Waveset).
• Contributed to the Onboarding and Workforce Access Management (OWAM) initiative by implementing Confidential, RBAC and applications to the entitlement catalogue which improved and reduced the onboarding process from 30 to 2 days. Onboarding Satisfaction Surveys also improved by 20 percent in the 1st year.
• Gathered application provisioning requirements to streamline the request and fulfillment processes. Added over 700 applications to the entitlement catalogue over 3 years which increased self-requested applications by 20 percent year over year.
• Championed getting the manual process of monitoring the SAP HR events to be automated with error correction and notifications.
• Contributed with my Leader to develop the Identity and Access Management roadmap, gathered and provided requirements for proof of concept (POC) use cases, and evaluated IAM vendor solutions.

Security Project Analyst

Confidential

Responsibilities:

• Successfully coordinated to completion five IT Security Projects (Antivirus - McAfee, Web Server Security - SecureIIS, Two-factor Authentication - RSA SecurID, Web Security - Websense, and Wireless Intrusion Detection - Motorola AirDefense) on time and within budget without a full-time Project Manager.

Client Services Analyst - Tier 2

Confidential

Responsibilities:

• Responsible to perform all updates and upgrades for all Oil and Gas applications (AccuMap, geoSCOUT, Petra, Seisinfo, and SeisWare) due to strong and sustained performance.

Technical Support Analyst

Confidential

Responsibilities:

• Recognized by Petro-Canada for outstanding contributions to the Access Management team.
• Team subject matter expert for Sun Identity Manager, RSA SecurID and Documentum.
• Managed all enterprise identities and accounts including Privileged accounts.

Support Specialist

Confidential

Responsibilities:

• Recipient of the Team Excellence Award in Customer Service.
• Developed and implemented the Windows NT and XP French Common Operating Environment (COE).

Technical Services Representative

Confidential

Responsibilities:

• Confidential ’s Ovation Award recipient for outstanding achievements.
• Established Confidential ’s Technical Services for a new national engineering company client.
• Increased revenues due to the high quality of work on a short term client contract by having it renewed from 3 months to 2 years.
• Led the Y2K project team for testing and upgrading of servers and desktops for three Canadian banks.
• Successfully implemented the network infrastructure project (60 Windows NT servers, over 600 desktops) for two school boards.