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Head Of Business Planning And Operations Resume

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Berkeley, CA

SUMMARY:

  • Accomplished Business and Technology leader with over 15+ years success leading/driving execution on large strategic programs, evangelizing the vision, and leading the change in companies ranging from $10M to $60B+.
  • Big4 and management consultant, specialize in driving strategy to execution, strategic alliance development, organizational development, customer focused programs, portfolio and program management, negotiation and capability enhancement. Strongly c ollaborated and negotiated with C - level executives and senior leaders on RFQs/SOWs, defined goals, performed analyses, formulated strategies and developed winning proposals and support strategy.
  • Proven track record of delivering innovation, growth, and customer satisfaction while building high performing teams in a global environment for IT, Service and Supply Chain organizations.
  • Led/managed a direct staff of 8+ and indirect staff of over 180+, drove change through large-scale initiatives and established integrated, standardize processes, initiating and prioritizing strategic initiatives leading to optimization of operational efficiencies across organizations and products by directly working with C-level and senior level leadership team.
  • Managed and executed fiscal year planning ($60+ M budget) for the organization from business strategy development to goal setting and execution at all levels of the organization using proven strategy deployment processes (policy deployment) and alignment on vision, strategy, execution, metrics (VSEM) and OKR (objectives and key results).
  • Established the standard of excellence for customer program delivery while delivering internal largest high profile SaaS implementation. The standardized program delivery adopted as foundation for all customer collaborations a solution for capturing service revenues with SaaS (Software as a Service) and Daas (Data as a Service) Projects, and solutions enabling revenue capture in emerging markets.
  • Identified, led, and executed partner development efforts that achieved more than $8M+ in overall savings while improving performance.
  • Creative problem solver. Lead through complexity, ambiguity, chaos and solved by difficult challenges.
  • Thrived in startups and have been successful motivating cross-functional teams to deliver scalable solutions and products that enable organizations to become more effective and create customer value.
  • Handpicked by executive team to turn around underperforming programs.
  • Accomplished leader for leading successful change in projects and building credibility with executive teams and staff.
  • Greatly consulted and involved for change management, leadership coaching, and talent development. Engaged directly with the executives on various strategic initiatives to enhance organizational/team performance and improve employee experience
  • Expert in agile (scrum, Kanban) and waterfall project management methodologies. Managed large project teams and known for high-quality deliverables that met or exceeded expectations, timeline and budgetary targets.
  • Entrepreneurial self-starter, championed successful launch of new company and multiple new product offerings.

TECHNICAL SKILLS:

  • Cloud Implementations, Big Data, ERP (BI - Business Intelligence, Material Management, Production Planning, Solution Manager, Supply Chain Management, Warehouse Management), Data warehousing.
  • Mobile (iOS & Android), Web applications, Analytical Applications & Integration Solutions.

PROFESSIONAL EXPERIENCE:

Confidential, Berkeley, CA

Head of Business Planning and Operations

Responsibilities:

  • As a director Business Planning and Operations, responsible for the development and management of annual operating budgets; department goals and performance against those; centralized contract management; centralized audit compliance and mitigations to findings.
  • Led strategic initiatives to define, communicate, and plan implementation for the long-term technology vision
  • Managed large transformational program portfolio to re-architect existing map compilation, publication, and services stack towards SaaS and DaaS.
  • Developed collaboration strategy for SaaS product rollout in new and existing markets. Negotiated and executed first partnership of $480M with premium automaker (OEM) client for new SaaS product.

Senior Program Manager/Product Lead

Confidential

Responsibilities:

  • Planned fast track delivery of multi-phase multi-track initiative spanning internal teams (engineering, machine learning, cloud and big data) and external client/vendors (leading automobile manufacturers, chip/sensor manufacturers and public entities).

Senior Program Manager

Confidential, San Francisco, CA

Responsibilities:

  • Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results. Rolled out data-centric, format-preserving tokenization technology solution to prevent data security breaches & PCI DSS (Payment Card Industry Data Security Standard) compliance to all US stores (~2400 stores, ~90% of revenue generating markets) for all Confidential brands in 6 months.
  • Launched customer centric e-commerce mobile/web platform initiative for all Confidential brands ( Confidential, Banana Republic, Old Navy, Piperlime, and Athleta) to US, Canada, EU and Japan markets. Reduced licensing costs by 20% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.
  • Partnered extensively with end user data science, big data, and business teams to iteratively deliver data solutions for supply chain optimization strategies. Redesigned the data pipeline to reduce the supply chain data ingestion timeframe from 6 months to 3 weeks.
  • Built strong collaborative environment with stakeholders spanning engineering, operations, business and product teams for accelerated delivery, created transparency to issues, risks, depended tasks for faster delivery.
  • Co-founded the company that started as consulting firm but later developed/released three products related to:
  • Responsible for all areas from ideation to official market launch of intelligent personal assistant device, mobile iOS and android apps and SaaS.
  • Directed and led product roadmap regarding new concepts for future enhancements and features.
  • Managed a 30+ person (fulltime and contract) global team in US and India for building the app on the Web, Android, iOS and IOT platform.
  • Built strong advisory board members for leading organizations such as Salesforce, Google, LinkedIn and Keiretsu forum.
  • Conducted market research and created an in-depth competitive analysis, consumer trends and adapted product line to increase brand awareness
  • Managed P&L, procurement, production, sales, and oversaw production of product
  • Front facing public speaker to create brand awareness, to investors and pitch competitions including Shark Tank, FbStart, Women2.0, SxSW etc.
  • Raised $500,000 USD in seed funding for 7% of the company at a $7,200,000 USD post-money valuation after only 4 months of operation. one of the first 20 startups to get FbStart funding.
  • Shipped app in three months of concept,” “increased page views 31%”.
  • Biggest app launch event with more than 10,000 participants by collaborating with Color Fun Fest.
  • Guided total transformation initiatives, operational efficiencies and process improvements. Continuously improvised existing processes and established new processes. As a result the total release cycle reduced by 20% and execution productivity increased by 10% in first 6 months.
  • Provided leadership and guidance in data warehouse space for multi-million BI migration initiative; identified opportunities where technology and data management best practices can be driven towards business benefits.
  • Efficiently handle communication with key stakeholders including CEO and other C-level executives to plan, schedule, develop and deliver various projects and met business goals and vision.

Senior Strategy Consultant

Confidential, San Francisco, CA

Responsibilities:

  • Managed Business Intelligence (BI) strategy project a toolkit to accelerate the implementation down to 12 weeks per phase with a budget of $ 2 million for the Oracle to SAP migration project.
  • Managed one of the first and largest RFID SAP WM Procurement project.
  • Technical IT Lead for a Business Intelligence (BI) initiative to address executive and managerial reporting needs across the Enterprise migrating from Oracle OBIEE to SAP. Honored with client satisfaction award in recognition of outstanding project results.

Business/ Process Consultant

Confidential, Cupertino, CA

Responsibilities:

  • Managed highly complex $8+ million dollar ERP infrastructure implementation project (transformation and decommissioning plan for 100+ legacy systems).
  • Managed 7+ core team and on-boarded 300 + consultants (over 6 months period).
  • SME SAP solution Manager and planned, organized and executed ERP implementation.
  • Achieved seamless migrations to SAP Solution Manager and integrations with other systems that were transparent to client customers, accomplished with no delays and downtime and delivered under budget.
  • Created and facilitated training for 150 client users.
  • Pioneered in delivering the global transformation to SAP solution manager from custom home grown tool. The outcome; standardized the process, lowered the implementation period by 3 months, increased visibility to all integrated systems, faster identification and solving of system/application related issues.

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