Sales Enablement Resume
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Boca Raton, FloridA
SUMMARY:
- Highly skilled Sales Operations analyst; with more than 12 years of significant experience within the Retail Industry.
- Extensive background in Data Quality, Salesforce, Marketing/Creative production, project management.
- A highly productive staff and team member with superior business analytics, data governance, communicative and administrative skills.
- Stable employment history, and a verifiable record of achievement in the timely, accurate processing of workflow.
- PC/Mac literate with knowledge of all software applications, CRM Salesforce.com, Teradata SQL Assistance and Data Tools such as Data Stage.
- A highly productive staff and team member with superior communicative and administrative skills
- Eager to learn of the business and seek opportunities to help grow the company
- Self - sufficient and accountable employment history
- Excellent communication skills good listener who makes others feel heard; outstanding oral and written communication skills including understanding the importance of documentation
- Positive attitude having the ability to build respect of team members
PROFESSIONAL EXPERIENCE:
Confidential, Boca Raton, Florida
Sales Enablement
Responsibilities:
- Support Confidential contract division salesforce and sales operations
- Deliver the latest Salesforce.com support services (user administration, user questions, application configuration, data management)
- Create dashboards and reports to support the sales leadership
- Configure and customize the salesforce.com experience for key business stakeholder
- Managed and configured a platform to integrate two major companies. Building an intensive and seamless process to migrate Office Max accounts about 8 billion in revenue
- Performed as a business analyst to support business needs, gather requirements, configuration, user acceptance testing and deployment.
- Other duties as assigned
Confidential, Boca Raton, Florida
Senior Analyst
Responsibilities:
- Manage the Data Warehouse daily update process. This includes creating daily spreadsheets, update sheets with daily files to be processed, data validation
- Manage daily updates and maintenance of all internal and external customer
- Manage vendor relationships with important data vendors and seek out new data opportunities to meet business needs
- Write scripts and queries to report and analyze the data
- Act as Project Manager for projects designed to improve recoveries by implementing test and new strategies
Contract Maintenance and Customer Setup
Responsibilities:
- Managed Confidential ’s new customer profile accounts for Business Service Solutions
- Created accounts using Solar a database account managers create new customer
- Maintained and update customer based profiles
- Managed queues of customer requests and issues
- Provided excellent customer services
Marketing Creative Copy Editor/ Proofreader
Responsibilities:
- Creative Writer/Proof Reader for all Big Book, Business Services Division Catalogs along with various mini catalogs
- Proofread and edited all catalogs produced, including content, graphics, layouts, pricing, and covers for grammar, accuracy and comprehension under strict production deadlines.
- Responsible for maintaining and updating the accuracy of the content database system and catalog pagination
- Assisted the team supervisor with all administrative duties for proper organization of pages, distribution, and all tasks during the production process.
- Assisted other departments such as Inserts and copywriters in proofreading verbiage on mail production mail pieces.
- Assisted merchants in final editing and proofreading before catalogs are sent to print production.