EXPERIENCE SUMMARY:

• Over 13.5 years of total IT experience comprising of Pega, Pega Cloud, Pega Mobile, Java/J2EE and AWS cloud computing technologies.
• 11.5+ years of experience in Pega having worked on from Pega V4.2 till the latest Pega V7.1.x and V7.2.x.
• Certified in Pega Lead System Architect ( CLSA 71V1 and CLSA 62V2) Part 1, CSSA, CBA and CSA.
• Have lead the teams and delivered many Pega projects On - time with Quality.
• Have played various roles such as Technical Lead, COE, Technical BA, Developer, Project lead and an environment engineer.
• Implemented the archival and purging strategies using BIX, Pega Purge and Data Archival Tool.
• Designed and developed/constructed the use case requirements using core Pega rules/data instances like process flow, screen flow, activities, functions, UI components, agents, listeners, integrations, data tables, data modeling, class structures and so on.
• Have a strong exposure in Internet Application Composer (IAC), Case Management features, and also the integrations such as Outlook, Java, REST, SOAP, MQ connectors and services, and listeners such as JMS MDB, Email and file listeners.
• Contributed to various initiatives while working in the projects - some of the highlights are Pega Cloud Upgrade, Pega 7 Upgrade proposals, Enterprise level Code Retro, Platforms improvements and COE code reviews.
• Involved in sizing, project estimations and team set up including Onshore and Offshore teams.
• Liaised with different stake holders like Business, Functional SMEs, BA, Third party vendors and other teams.
• Worked closely and managed the offshore teams.
• Worked on all phases of Project life cycle such as Inception, Sizing/Estimation, Elaboration, Construction, Transition, Go-live and Warranty Supports.
• Have exposures on Kanban, Agile, water fall and Pega Smart BPM methodologies.
• Adhered to project timelines and estimates.
• Have very good experience on Telecommunication, Insurance and Banking domains.

TECHNICAL SKILLS:

BPM: Pega PRPC v7.2.x, v 7.1.x, 6.x, 5.5, 5.1, 4.x, Pega Cloud, AES, PDC, Business Intelligence Exchange framework (BIX), Pega Purge, Pega Data Archival Tool, Pega Mobile, HealthCare Industry Foundation (HCIF) framework,, Internet Application Composer (IAC), Project Management Framework (PMF v4.x), Pega Log Analyzer (PLA), Performance Analyzer (PAL), SMA

Web Technologies/Platform: Pega Cloud 2.1 and 1.1 architectural platform, AWS Cloud Computing, XML, XSD, WSDL, Web Services, JavaScript, HTML

Application/Web Servers: Weblogic, Tomcat, IIS 7.5, JBoss

Database & Tools: Postgres, Oracle 10g/9i/8i, MS SQL Server, My SQL, TOAD, SQL Squirrel, SQL Developer

Languages: Java

Tools: Fiddler, SOAP UI, TCPMon, Microsoft Visio, Eclipse, Oxygen XML Editor, Eclipse 3.1, Toad, Eclipse, JIRA

Domain: Auctions, Government, Health Care, Telecommunication, Banking, Insurance and Finance

PROFESSIONAL EXPERIENCE:

Lead System Architect

Confidential, Atlanta

Responsibilities:

• Through 125 traditional and mobile auction sites and a robust digital marketplace, Manheim brings together qualified sellers and volume buyers of used vehicles that include automotive dealerships, banks, car rental agencies, car manufacturers and government agencies.
• Lead the Cloud 2.1 Upgrade Project, to migrate the platform from Cloud 1.1 to Cloud 2.1.
• Setting up all the applicable environments, nodes with various types such as Web, Util and BIX node types, transforming the scripts from Oracle to Postgres, and ensuring all applications’ components are validated.

Environment: Pega v 7.2.1, Pega Mobile, Cloud 1.1 and Cloud 2.1 Architectural Platforms, Tomcat, Oracle Database 12c, Postgres, PDC, SMA,, SQL Squirrel and SOAP UI.

Confidential, Fairfax, Virginia

Lead System Architect

Responsibilities:

• Confidential Federal offers federal agencies a wide range of services through a variety of contracting vehicles; Confidential is the World’s 5th largest independent IT and business process services firm.
• It is the global End-to-end provider for High-end business and IT consulting, Systems integration, Management of IT and business functions and 100+ proprietary business solutions
• Being built on Pega 7.2 platform, the Contract writing system is used to allow for customized workflow, on-demand collaboration, and rapid adaptability to frequent changes in regulations, policies, and procedures using centralized services and standardized business rules.
• The procurement service processes and workflows are exposed as IAC gadgets and coupled with Momentum, Garnet and webMethods in order to process the procurement actions.
• The integrations such as SOAP Service, SOAP connectors, HTTP GET and HTTP POST are used in Pega, part from IAC Mash up.

Environment: Pega v 7.2, Weblogic 12.1.x, Oracle Database 12c, Pega IAC v710 framework, SMA, SQL Developer, JIRA, SOAP UI and Fiddler.

Confidential, St Louis

Lead System Architect

Responsibilities:

• Playing Lead System Architect role for the whole program that comprises three separate project teams.
• Reviewing the designs and a sole responsible for code reviews and its processes.
• Making the design decisions for three separate teams, and investigating the crucial requirements’ for technical feasibilities.
• Involved in all phases of project life cycle in agile methodology.
• Collaborate with Pegasystems LSA and Engineering team for design reviews and hotfixes.
• Providing the sizing & effort estimation and discuss with Client.
• Managing Pega SRs and its hotfixes.
• Managing the deployment process to QA, UAT and Production.
• Involved in Coding during the crucial and time crunch period.
• Demonstrating the application at various sprints to the business stake holders and higher management.
• Supported the Platforms team during the Go-live and also prepared the necessary documents with sign offs.

Environment: PegaRULES Process Commander V7.1.8, Pega Healthcare (HCIF) framework, AES, PDC, SMA, REST Connectors, Oracle, JMS MDB queue and listener, Microsoft Visio, SQL Developer, JBoss, JIRA.

Confidential

Technical Architect /Technical BA

Responsibilities:

• Conducting Inception phase, running the DCO and application accelerator. Setting up underlying architecture on the Pega platform.
• Modulating the requirements in to sprints and use cases.
• Providing the sizing & effort estimation and discuss with Client.
• Stakeholders’ management and team setup.
• Running the elaboration phases - capturing use case requirements, providing screen mock ups.
• Worked on Internet Application Composer - which is exposing the Pega screens on some web page.
• Security and authentication model for IAC.
• Configure IAC gadget manager, ‘prconfig’ changes, capturing the web/web testing security activities.
• Designing the class structures, data models, data tables and indexing the columns for better performance.
• Integrating Pega with Outlook for sending a meeting invite and scheduling the meeting based on calendar.
• Worked on email listeners, email services and agents for inbound email acknowledgements.
• Conducted regular internal code reviews and supported & getting sign-off from enterprise teams for code qualities.
• Participated in Process Architecture design sessions, provided technology/architecture concerns early in the design phase
• Maintains onsite and offshore team to get deliverables on time for development.
• Designed the process and screen flows, flow actions and implemented few functional requirements.
• Implementation of Decision tables, Decision Maps and Declarative expressions
• Supported the UAT and automation testing teams.
• Demonstrated the application at various sprints to the business stake holders and higher management.
• Supported the Platforms team during the Go-live and also prepared the necessary documents with sign offs.

Environment: Pega RULES Process Commander V6.2 Sp2, PMF V4.x, IAC v4.x, vCal, CSS, HTML, Java Script, Oracle 10g, SQL Developer, JBoss.

Confidential

Responsibilities:

• Worked on the Enterprise layer class structure to build enterprise components used across the organization like Work, data and integration classes.
• Implemented all the use case requirements with unit tested.
• Designed end-to-end process flows, flow actions and other UI components.
• Designed the data tables and exposed the columns in the data base.
• Creation of search reports using List view and Summary view rules of PRPC.
• Supported manual testing team during the transition period\
• Worked closely with client side BA and Business SMEs.
• Getting sign offs from security, privacy and business teams.
• Running the UAT and demonstrated the application to business and higher management.
• Drafted the design and release note documents for production go-live.
• Supported the platforms team during Go-Live.
• Supported the application during warranty period.

Environment: Pega RULES Process Commander V6.2 Sp2, XML, Web services, XSD, SOAP UI, XML Editor, CSS, HTML, Java Script, Oracle 10g, SQL Developer, JBoss.

Confidential

Responsibilities:

• Prepared the Heat Map presentation for Pega 7 Upgrade proposal to the Client.
• Worked on gathering agents, listeners and integration details across eBPM Pega Platform which has over 12 different applications being managed/maintained by various vendors.
• Worked on POC with Pega 7 Upgrade team.
• Worked solely on Code-Retrofitting initiatives for all 12 different applications to make it sync with production platform.
• Provided ongoing improvements, ideas and solutions to the Platforms teams.

Environment: Pega RULES Process Commander V7, v6.2 Sp2, XML, Web services, XSD, SOAP UI, XML Editor, CSS, HTML, Java Script, Oracle 10g, SQL Developer, JBoss.

Confidential

Build Engineer

Responsibilities:

• Assessing the applications for upgrading from conventional servers to AWS Cloud computing.
• Worked on setting up AWS cloud computing.
• Defining the security model and access requirements.
• Deploying the application to AWS cloud computing servers.
• Automate application deployments and configuration
• Provide sufficient reporting and traceability of deployments across environments
• Ensure artefacts in artefact repository are progressed to next state after deployment to each environment
• Execute the deployments
• Troubleshoot Deployment related environment problems
• Scripting and testing of automated solution to align to new application drops
• Review Release & Install Notes delivered by development teams
• Maintains environment details for a managed environment
• Executes Build Forge Projects & updates variable configuration data
• Update environment configuration data
• Define, update and publish configuration data
• Provides support for environment issues
• Deploys hotfix to target environment
• Environment patching coordination/management

Environment: AWS Cloud computing, IIS 7.5, IIS 6.0, .Net frameworks, SOAP/MQ Services, XML, WSDL, Microsoft SQL Server, Networking, Security, Remote Desktop

Confidential

Senior System Architect

Responsibilities:

• Worked on MQ Integrations design and implementation.
• Designed and implemented the SOAP connectors.
• Requirements analysis, designing and code reviews.
• Workflows and functional design and implementation
• Worked on activities, data tables, methods, functions, harness, sections, flow actions, html fragments, controls, agents, listeners and so on.
• Code Migration and Release processes to various environments.
• Worked on virtual LISA service for simulations.
• Liaised with Integration teams and Offshore.
• Supported System testing, UAT, Integration Testing and Performance & Volume testing.
• Presenting the applications to GAMS, COE and Other Teams.

Environment: Pega RULES Process Commander V6.1 SP2, Java, MQ/SOAP Services, XML, XSD, WSDL, Microsoft Visio, Ajax, Java script, XML Editor, SOAP UI

Confidential

Technical/Project Lead

Responsibilities:

• Lead the project team members (Both onsite and offshore).
• Requirements analysis, designing and code reviews.
• Liaising with various stakeholders, including external partners from QBE Insurance.
• Involved throughout all the SDLC phases.
• Worked on activities, data tables, methods, functions, harness, sections, flow actions, html fragments, controls, agents, listeners and so on.
• Responsible for tasks delegations and co ordinations.
• Designing and construction of requirements.
• Building Pega Standard reports.

Environment: Pega RULES Process Commander V5.5 SP2, Java, J2EE, TCPmon, Oracle, MQ/SOAP Services, XML, XSD, WSDL, Microsoft Visio, Ajax, Java script, XML Editor, SOAP UI