PROFESSIONAL SUMMARY:

• Over 6 plus years of IT experience, including more than 4 years in SalesForce CRM and 2 years in Java programming.
• Experience in Administration, Design, Development, Configuration, Implementation and support experience with SalesForce.com platform.
• Over 3 years of experience in SalesForce Customization, Security Access, Workflow Approvals, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.
• Expertise in implementation using Apex Language, VisualForce Pages, Classes, Controllers, Triggers, Web Services, Components, Tabs, Custom Objects, S - Controls, Reports, Analytic Snapshots and Dashboards.
• Good experience with SOQL, SOSL, Relationships and Lookups.
• SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers etc
• Experience working with SalesForce.com sandbox and production environments.
• Experience working with Eclipse IDE and Force.com Plug-in environment.
• Well versed in cloud technology and on-premise infrastructure integration for SalesForce.com using Force.com platform, XML, Web Services and third party packages.
• Strong Knowledge in AppExchange Applications for integrating with Third Party Applications.
• Proficient in Data Migration from Traditional Applications to SalesForce Using Data Loader Utility and Informatica on Demand.
• Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting applications software.
• Experience in implementing Enterprise applications using Java, EJB, Hibernate and spring, ANT, JSP, Servlets, JDBC, Web Services, Struts, JavaScript, XML and HTML.
• Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers, and views in Oracle, SQL, PL/SQL and MS Access.
• Experience of deriving and using UML Use Cases, Activity Diagrams, Class Diagrams during the analysis, design and implementation phase of the projects.

TECHNICAL SKILLS:

SalesForce.com: Apex, Visual Force, SOQL, SOSL, Email Templates, Email Services, Formulas, Validation Rules, Apex Triggers, Workflows and Approvals, AppExchange, Mass update, SalesForce.com Force.com IDE, Apex Data Loader, Web Services, Meta Data APIs

Programming Languages: C, C++, Java, PL/SQL

Web Technologies: JavaScript, XML, XSL, HTML, XHTML, CSS, AJAX

Java Technologies: JDK, JDBC, J2EE, Servlets, JSP, EJB

Databases: Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL, DB2

Web/ Application Servers: Apache, Web logic, Tomcat, Web sphere, JBoss, IIS

Operating Systems: Windows 2003/XP/2000/NT/98/95,7, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Oaks, PA

SalesForce Developer

Responsibilities:

• Worked on enhancements to the implemented project, and closely involved with the BA group and Developer team in analyzing the requirements.
• Used Agile methodology of development for all the project requirements given by the BA Team
• Also had regular scrum meetings between BA and Developer team to discuss issues and goals fulfilled
• Worked with various SalesForce.com objects like Accounts, Contacts, Campaigns, Opportunities, Activities, Reports, and Dashboards
• Developed Custom Objects, Custom Settings, Tabs, Components and Visual Force Pages and Controllers
• Created Custom fields, Tabs, and applied necessary Validation rules, Sharing and Security rules
• Developed Apex Classes and Apex Triggers on Force.com platform to customize application according to the functional needs.
• Worked on complex batch process, configured different email services based on requirements
• Created various profiles, roles and configured the permissions based on the organizational hierarchy requirements.
• Developed and configured various Custom Reports and Analytic Snapshots to dump the data on regular basis for the sales and marketing users performance.
• Experience in migration data between sandboxes and production
• Installed third party apps from Force.com AppExchange
• Interacted with the SalesForce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Confidential, Charlotte, NC

Salesforce Developer

Responsibilities:

• Implemented the new salesforce environment
• Implemented the Territory Management according to the client specifications
• Worked closely with the Business team to get the best solutions
• Involved in the planning activities
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects. Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Developed various Apex classes, Controller classes and apex triggers for various functional needs in the application. Used Force.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
• Worked on the test classes for the code coverage
• Build a lightning component to capture the Sales Rep daily activities in on place
• Applied some validations on the existing lightning components according to the business requirements
• Developing Visual Pages to include custom functionality and implemented Apex Classes to provide functionality to the visual pages.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
• Worked on Sharing Rules based on Role Hierarchies and created manual sharing for accessing records.
• Worked on different things like Components, Custom Settings, Sites and Static Resources, Debug logs and System Log.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com based onREST/SOAP API.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in the entire SDLC using agile methodologies.

Environment: Saleforce.com platform, administration, release management, Apex Language, Visual Force, Data Loader, SAP, Informatica, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls

Confidential, New York, NY

Sales Force Developer

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation
• Involved in various activities of the project, like information gathering, analysing the information, documenting the functional and non functional requirements
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards
• Developed various Custom Objects, Tabs, Components and VisualForce Pages
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics
• Created and deployed Several Reports using salesforce.com platform
• Developed and deployed workflows wherever necessary
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Created email templates and inbound emails using Visual force for the clients and customers
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards
• Used the sandbox for testing and migrated the code to the deployment instance after testing
• Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow
• Interacted with the Salesforce.com premium tech support team on a regular basis

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Confidential

Software Programmer

Responsibilities:

• Developed several Java Sever Pages, Action classes.
• Designed Java Servlets and Objects using J2EE standards.
• Developed view layer of the application using JSP, HTML, JavaScript and CSS
• Design and architecture of the project by using MVC frame work.
• Implemented Session Façade design pattern for communication with Entity beans
• Developed the XML Schema for the data maintenance and structures.
• Used JSP for presentation layer, session beans and entity beans as the model layer to represent the persistent data and interacted with Oracle database as per MVC Architecture.
• Design Implementation of GUI using HTML, JSP and Java Script for front-end validations.
• Designed database and created tables, written the complex SQL’s and stored procedures as per the requirements.
• Testing of various modules and as well the application as per the test Suites.
• Involved in the debugging, testing and designing of database.

Environment: Java Server Pages (JSP), JavaScript, CSS. Java 1.4, EJB, Servlets, Oracle 8i, BEA Web logic.