SUMMARY:

• 9 + years of experience on IT project management as a Scrum Master/ Agile Coach/ Business Analyst.
• Knowledge of integration management; collaborating with stakeholders in a matrix organization throughout the project life cycle using SDLC and the agile methodology.
• Managing multiple projects from complex to standard, a project and portfolio management tool, and working in a PMO environment.
• Extensive knowledge of Software Development Life Cycle (SDLC) and knowledge of several agile frameworks like SCRUM, XP, TDD, ATDD and Kan - ban, Agile Framework: SAFE, Scrum, XP, Kanban, TDD.
• Hands-on experience and in depth understanding in creating financial budgets, project risk reports & issues on MS Project.
• Implementing different SDLC methodologies including Waterfall and Agile; proficient in SCRUM framework, SPRINT planning and review.
• Experience in working with agile lifecycle, and/or tracking, and process management tools like Rally, Version One, Confluence and JIRA.
• Communicating with different SME's, Developers, Testers, higher level management and other stakeholders to develop a quality project and worked on delivering the product within budget without any Scope creep to reach the deadlines on time.
• Experience as a SCRUM MASTER, facilitated the SCRUM ceremonies and time-boxed the ceremonies (Planning Meeting, Daily SCRUM, Sprint Review Meeting, Sprint Retrospective Meeting, Product Backlog Refinement Meeting).
• Maintaining the artifacts like Product Burndown chart, Sprint Burndown chart, and Sprint Burn Up chart and made them visible through Information Radiator. Experience in tools like JIRA, RALLY to maintain the user stories and artifacts.
• Highly skilled as Scrum Master in facilitating scrum ceremonies for the scrum team. Make sure they stay focused on the project to perform better and conducting several estimation Techniques like Planning poker, T-shirt sizing, Relative Mass Valuation.
• Helping the product owner to prioritize the Product backlog and prioritized the backlog.
• Worked with Agile Craft to improve the tool for Agile/Scrum/SAFe Teams, Business and Management.
• Assisting the QA team in developing in creating the Test scenarios, Test plans and Test Cases and created RTM to track requirements.
• Monitoring team backlogs housed on JIRA and Rally to ensure teams are following set WIP Limits and user stories are pulled in priority.
• Strong Management Skills, demonstrated proficiency in leading and mentoring individuals to maximize levels of productivity, while forming cohesive team environments and great Ability to manage multiple large-scale projects concurrently and efficiently.

PROFESSIONAL EXPERIENCE:

Agile Coach/Scrum Master

Confidential

Responsibilities:

• Lead and Transform teams into effective agile sprint teams, focusing on early and continuous delivery of valuable software
• Daily collaboration with product owners and scrum teams in developing and executing solutions to support the product vision and roadmap within agile framework
• Identifying and resolving impediments at Release, Sprint and backlog levels
• Successfully leveraging Atlassian Tools - JIRA, Portfolio, Confluence for dynamic reporting
• Effectively managing incremental delivery by planning, refining and reviewing Product Backlog, Sprint Backlog and Product Increment
• Proactive risk identification and resolution by addressing impediments, facilitating solution workshops, and alternative approaches
• Transparency - Transformed workspace from zero to at-scale information radiators. Serving as an excellent reporting/feedback platform for both product teams and leadership teams and stakeholders
• Inspect & Adapt - Facilitating Fun and productive retrospectives for constant learning and driving action items to closure with results.
• Single point of contact for external communication, assisting internal communications improving transparency, and effective conflict resolutions.
• Assessing the scrum maturity of the teams and coaching to the higher level of maturity, at a pace that is sustainable and comfortable for the team
• Listening and gathering customer/user/team inputs and ensuring successful collaboration and resolutions without slowing down the team
• Ensuring Agile/scrum concepts and principles are adhered to, being the voice of reason and authority, making the tough calls.
• Driving discussions and activities across cross functional teams for dependencies and release management
• Successfully leveraging JPMCs well established functional tools - JIRA, Confluence, Trend, Appfit, TeamCentral.

Agile Coach/Scrum Master

Confidential, SFO, CA

Responsibilities:

• Aligning, reinforcing and educating Agile methodology, Scrum framework and Kanban to Scrum masters and team members and championing the Scaled Agile transformation process (SAFe).
• Assisted product owner in writing users stories and refinement using Jira.
• Provides solutions and continuous improvement opportunities to efficiently solve problems and encourage critical thinking skills.
• Coordinating with Leadership, Business Product Owner and Technical Product Owner in fostering the Agile mindset and encourage their buy-in of the Scaled Agile framework (SAFe)
• Coordinate and participate in the Program Increment (PI) planning and coached stakeholders in setting up ART (Agile Release Trains) and Solutions Trains.
• Mentor, coach teaching Scrum and Kanban and leading workshops in training management on Agile methodologies and Scaled Agile framework (SAFe) to help in the transformation process.
• Provide training and support to help facilitate effective Agile ceremonies such as ART synchronization, PI planning, Sprint planning, Demo and Retros.
• Coordinate with delivery managers, subject matter expert(SME),Technical and business product owners and the Release Train Engineers(RTE) in putting together an effective PI event.
• Maintain metrics that provide visibility to stakeholders on team-level progress and quality via Jira and Agile Craft.
• Helped product owner in identifying obsolete stories in backlog and helping to clean the backlog.
• Making sure the Scrum masters and the team have the necessary tool that will help them to be more Agile.
• Lead continues improvement and helping the Scrum master and team in adopting to changes, thereby aiding the Agile transformation.
• Helped Scrum masters in identifying the metrics that matters and Key performance indicators.
• Lead the configuration of the Jira board to help serve the teams to be more effective and transparent.
• Helping the teams in SDLC and supporting CI/CD to help the transformation.

Agile Coach/ Scrum Master

Confidential - Franklin Lakes, NJ

Responsibilities:

• Create an effective Scrum environment for the team, track burn down issues and progress and cleared impediments for the Scrum team by ensuring their needs are met and there are no obstacles hindering them from working properly.
• Lead and educates teams on the benefits of been involved in the Scaled Agile framework (SAFe).
• Assist product owner in forming Scrum Team-Selecting developers, testers and business analysts.
• Incorporated agile methodology and Kanban techniques to manage requirements, tasks and subtasks.
• Prepare the Scrum masters and teams for the Program increment (PI) event and involved in the Scrum of Scrum after the PI in helping to keep he teams in sync.
• Created Scrum boards and Kanban boards, product backlog items/tasks and PBI estimates using Atlassian JIRA and tracked progress.
• Worked with Agile Craft to improve the tool for Agile/Scrum/SAFe Teams, Business and Management.
• Protect development team from outside distractions, clearing impediments and resolving conflicts, keeping team focus on product backlog and project timeline.
• Coach and work closely with product owner and development team in refining backlog and facilitate continuous delivery of features, goals and milestones.
• Facilitated Scrum Ceremonies - Sprint review, Demos, Retrospective, Backlog grooming and Daily stand up meetings. To keep the Scrum team fluid and transparent.
• Ensured smooth flow of in-house projects using Kanban- visual management tool based on Agile.
• Motivate, lead and coach other Scrum masters and the development team from project initiation through delivery of final product. Used JIRA to keep track of the issues that are logged and in-progress and wrote.
• Delegated action items to each team member and manage, prioritized daily tasks based on deliverables and request deadlines.
• Facilitates customer's involvement to ensure their expectations are aligned regarding the development, delivery, and timely completion of their requests.
• Managed and tracked sprints to ensure the Scrum team adheres to requirement and not permitting changes to sprint.
• Managed and coordinate offshore teams to ensure smooth running of sprint and deliverables.
• Coaching and helping to aggregates team objectives into Program PI Objectives, creates and publishes the roadmap for visibility and transparency.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Involved in coaching new Scrum teams in various Scrum aspects and processes and adhering to the generally accepted Scrum rules for product/program/portfolio development.

Business Analyst

Confidential - Pittsburgh, PA

Responsibilities:

• Gathered Mortgage and online suite requirements from PNC clients and analyzed them.
• Used Team Foundation Server to provide source code management, reporting, requirements management, project management for agile software development, build lab management, testing and release management capabilities.
• Worked in ETL environment involving Informatica/Data Stage and Business Intelligence tools like Cognos, Business Objects. Initiated Requirement gathering, analyzing, validating, and authoring use cases using UML.
• Prepared Use Case documents for all system requirements and followed the RUP process.
• Interacted with Legal & Compliance team to include regulatory aspects.
• Used Siebel Customer order management to simplify the complexity of tracking products across multiple catalog and systems, present targeted product bundles for greater revenues, reducing operating costs.
• Held JAD, RAD sessions, finalized business requirements & prepared functional specifications.
• Involved in Inception Phase and prepared logical data models, BRD, supporting document indoors containing essential business elements, definitions and descriptions of the relationships between the actors to analyze and document business data requirements.
• Documented various phases of product lifecycle, and details of each iteration execution.
• Arranged meetings & Managed meeting minutes & created Business process flows in BPMN.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Performed billing functions for clients and insurance carriers and Third Party payers.
• Wrote SQL commands and procedures, to check for newly provisioned Mortgage and credit data for consistency and updated invalid fields with the proper value.
• Worked through the testing lifecycle by developing test cases, test plans, manual tests.
• On HP Coactively involved in developing, executing and managing User Acceptance Testing (UAT).
• Used MS Project for project scheduling, worked with coders in development.
• Effectively implemented the Change Management and Configuration Management process.
• Performed change configuration management and defect management.
• Analyzed business requirements and constructed business logical models.
• Prepared user guide & support documentation. Expanded existing filing resources, trained team on it.

Business Analyst

Confidential, Columbus, OH

Responsibilities:

• Responsible for working with product management to translate Business objectives into Functional requirements, and great user experiences for our customers.
• Facilitated JAD sessions with the business team and technology team.
• Collaborated with developers to determine if solutions currently exist or whether new solutions are feasible to meet business requirements.
• Implemented Traceability Matrix to verify the functionality coverage of the application.
• Extensive use of MS Project, MS SharePoint (used as the library for Project documentation and the communication of Project information).
• Performed Valuation of various classes of assets including real estate properties.
• Identify and remove or mitigate obstacles and risks to projects.
• Conducted peer review meetings periodically to keep track of the project's milestones.
• Assisted the Project Manager with creating detailed project plans and also in developing, scheduling and tracking project timelines.
• Designed and executed test cases for application development.
• Supported traders for front office operations like order management.
• Implemented stored procedures, SQL queries, triggers to access data from database.
• Responsible for leading all aspects of projects from start to finish, including project team definition, resource allocation decisions.

Business Analyst

Confidential

Responsibilities:

• Interacting with the Business Representatives and collecting the requirements for the reporting to be developed.
• Being a reporting tool, it involves dependencies with the different back offices, so played a major role in interacting with the back offices to make them understand Info Manager Requirements and get the data feeds from them in the common format to facilitate this reporting tool.
• Prepared the mapping XLs between the Back-office systems and Info Manager for each of the fields in all trade products to be use in the report creation.
• Maintaining the Requirement Tractability Matrix (RTM) from the initial stage of the requirement analysis till the testing phase of the project.
• Understanding and functionality of each product and providing solutions to fit it in the current application.
• Preparation of Functional Specification document
• Prepare System Test cases and perform system testing
• Played a major role during System Integration Testing and User Acceptance testing by interacting with the testers on functional related issues.
• Train the team members on project related domain requirements
• Interacted with the end users during production support to clarify on the functional related issues related to the system
• Provided end-users training in the new system specifications.