SUMMARY:

Over11 years ofsuccessful experience as Software Engineer &FileNet Administration along with planning, monitoring and Execution Management skills of complex software solutions. Experience in Administrative activity on BPF 4.0, FileNet P8 3.5, 4.0, 4.5.1 & 5.2, 5.2.1 eDiscovery Manager, Integro (Email Manager), IBM Content Navigator (ICN) and IBM Content Collector 3.0 (ICC),IBM Case Manager 5.2.X, Load Balancer, Cluster servers, Cluster, Farms, Web Sphere, Web Logic, AIX, Solaris, and SQL, Oracle & DB2,.

TECHNICAL SKILLS:

ECM Tools: Content Engine, Process Engine, Records Manager, Content Platform Engine (CPE), IBM Content Collector 2.X, 3.X, 4.X(ICC), IBM Content Navigator 2.0.X, 3.0 (ICN), IBM Case Manager (ICM) 5.X, Content Platform Engine5.2.X (CPE), Content Search Services 5.2.X (CSS), Process Analyzer, Case Analyzer, IBM Enterprise Records 5.2.1,Cognos RT 10.2.X, Cognos integration with ICN, ICN integration with Image service (IS), DataCap Navigator, ICC integration with SharePoint & FileShare, ICC integration with Exchange, PST archiving, Business Process Framework (BPF), eDiscovery Manager 2.X, System Dashboard 5.X., DataCap 8.X, 9.X, Kofax, Docue Capture

Languages: Java & .Net

Web Technologies: HTML, XML, Asp. Net.

Databases: MS SQL Server 2000, MS SQL 2005, 2008, Oracle 9i & 10g, DB2.

Operating System: Windows 98/2000/NT/XP/Vista, Linux, AIX & Solaris.

Tools: XManager, Putty, WinAsP, HPSM, Codesk, Servicedesk, OVSD, Mstsc/Console, Toad, Rapid SQL, Jruby, Reflection X, MobaXterm

PROFESSIONAL EXPERIENCE:

Confidential

FileNet Architect / Consultant

Responsibilities:

• Design, define legacy application into FileNet P8 with roadmap and execution plan
• Lead application deliverable and co - ordinate with multiple teams and vendors
• Provide assistance during application migration, FileNet P8 fix packs and P8 infrastructure issues
• Business requirement gathering, Concept, define and design documentation,
• Set up ECM guidelines for different LOBs and future projects
• Maintained detail documentation of technical designs and test cases & use cases
• Set up new P8 infrastructure on FileNet P8 5.2.1 with HA and DR environments
• NSIAutoStore integration with FileNet P8 & DataCap as scanning solution with MFD scanners
• Installation and configuration of Case Manager (ICM) 5.X with business space 7.5.X, eForms
• Case Manager 5.1 Solution Deployment in Production
• P8 assets deployment using FDM from DEV to QA & PROD regions
• Cognos RTM 10.2.X installation & configuration with web servers
• Cognos Dashboard configuration and export/import
• Setup with Case Analyzer with Cognos RTM report dashboard
• Enterprise Records implementation (IER), sweep jobs, retention plan & workflow, FilePlan, record category, file plan migration
• Content Collector (ICC) implementation with file share, SharePoint, email exchange archiving and PSTs
• DataCap 9.0.1 Installation and configuration (TM, RR, Web), workflow creation, OCR, email connector etc
• DataCap Navigator installation, configuration and build new application, test functionalities
• POC on FileNet P8 upgrade from 5.1 to CPE 5.2.1, effort estimation, timelines, resource estimates
• Disaster Recovery documentation and testing plan, executing co-ordinates different teams
• Work with solution architect and enterprise architect to define P8 application road map
• Work with IBM on P8 Platform Sizing/Capacity Plan with internal Core team

Environment: FileNet P8 5.1, 5.2.1, ICN 2.0.3, Case Manager 5.X, XT, IER 5.1, Cognos RTM 10.2.X, eForms, CSS 5.1, AIX, LINUX, Windows, DB2 9.7, DataCap 9.0.1, WAS 8.5, 8.5.5

Confidential

Senior FileNet Architect

Responsibilities:

• Design and Set up new infrastructure on new FileNet P8 5.2 on HA environment, Cluster farm of CE and AE, ICN upgrade and fix pack on P8 5.1, CE, PE, XT, CSS, ICM and
• Enterprise Records End-to-end Installation & Configuration, Sweep jobs, FilePlan creation, category, FilePlan export/import
• Fix pack on P8 5.1, 5.2, configuring and setting up workflows, Case Manager Installation configuration 5.2.X
• FileNet P8 upgrade from 5.1 to CPE 5.2.1.
• ICN Upgrade from 2.0.1 to 2.0.3
• DataCap upgrade from 8.1 to 9.0.1, DataCap Navigator installation configuration with WAS 8.5.5
• Image service 4.1.2 data migration to P8 5.1 and ICN integration with Image service using plugin
• Provided technical architecture design for FileNet P8 application and assist to interact with end client using Web services
• POC on SOA 2-way-SSL solution, Message encryption, provided solutions to eliminate manual processes using FileNet P8 and assisted with business development for a Stabilized and consolidated FileNet P8 env 5.2.1,
• Support implementation of the strategy and plans for enhancing and increasing the utilization of the ECM platform
• Upgrade/Migration/ backup approach documentation for P8 5.1 to P8 5.2, Disaster recovery setup and design
• Design Taxonomy, Security and Auditing, Object Stores, Document Classes & Properties, Document Lifecycle, Security Models and Audit Definitions and ICN External Data Services Architecture with FileNet 5.2

Environment: FileNet P8 5.1, 5.2.1, Content Navigator 2.0.3, CSS, XT, IER, ICM 5.2, LINUX, Windows, DB2, DataCap 8.1, 9.0.1, WAS 8.5.x, Apache

Confidential, Hartford

Technology Specialist (FileNet P8) / Technical Lead

Responsibilities:

• FileNet P8 Installation and configuration on 5.1 and 5.2 components,
• Enterprise Records (IER) upgrade to 5.1.1, 5.1.2. 5.2. X
• IER Record Manager (IER) Installation, configuration & implementation (File plan, record category, sweep jobs export-import),
• Upgrade 5.1 to 5.2 environment(AE, CE, PE, IER, ICN, eDiscovery Manager),
• Apply fix packs on 4.5, 5.1, 5.2 environment
• ICC installation, configuration, jobs creation & implementation and troubleshooting, ICC integration with SharePoint,
• CFS - IS configuration for new document classes, Define Taxonomy, Prepare documentation.
• Cognos integration with ICN 2.0.3 and IER report generation, ICN desktop creation, configuration and import-export,
• Installation, Configuration and implementation of P8 5.2 Cluster environment, JVM creation, ISS creation, eDiscovery Manager 2.2.x installation and configuration with ICC and email exchange server using SMTP

Environment: FileNet P8 4.0, 4.5, 5.1 and 5.2, eDiscovery Manager, Content Navigator, Image Services, CFS, ICC, LINUX, Windows, SQL server, SQL 2005, SQL 2008

Confidential

FileNet Administrator& BPF Developer

Responsibilities:

• Stop-Start FileNet P8 server in DEV, SIT, UAT and Production Environment.
• Apply fix pack on DEV, SIT, UAT and Production Environment accordingly.
• Monitor all P8 Components & send daily system health report.
• Process Engine related configuration (Queues, Event logs, PTM, Roaster).
• Content Engine configuration (FEM setup, Document class, Custom Object, Folder Class, Search Templates, Security implementation, Choice list, events & subscription).
• BPF Application Deployment (Web Logic server).
• Contributed to document creation such as HLBR, GTD and DTD.
• Worked closely with onsite coordinator/ Project Manager to get clarified Requirements from client.
• BPF explorer installation & configuration.
• BPF creation for (Workflow, In-baskets, Pick lists, Queues, Layouts design).
• Process Engine related configuration (Queues, Event logs, PTM, Roaster).
• Content Engine configuration (FEM setup, Document class, Custom Object, Folder Class, Search Templates, Security implementation, Choice list, events & subscription).
• BPF Application Deployment (Web Logic server).

Back-End : Oracle 10g, SQL Server 2000.

Environment: Windows XP, Solaris 10, FileNet 4.0, J2EE, Web Logic 9.2, BPF, Kofax

Tools: Reflection X, Rapid SQL, Putty.

Confidential

L3 support & FileNet Administrator

Responsibilities:

• Developing utilities for the Production support team thus automating the work and reducing the work load (like Start & Stop Cluster servers, Purge events, and Delete downloaded files).
• Purge event at regular interval, start & stop clusters servers during downtime, delete images from CE.
• Troubleshooting and resolving production issues using ticketing tools.
• Quality processes and procedures.
• Contributed in Disaster Recovery and HACMP setup of FileNet 4.0.
• Process Engine related configuration (Queues, Event logs, PTM, Roaster).
• Content Engine configuration (FEM setup, Document class, Custom Object, Folder Class, Search Templates, Security implementation, Choice list, events & subscription).
• Troubleshooting and resolving production issues using ticketing tools.
• Coordinating with development and support teams,
• Testing and reporting issues to Dev team.
• Ticket logging with respective team in-order to fix issues.
• Analyze and troubleshoot the issues.
• L3 - Incident & Change management
• Report the most frequently occurring issues to dev team.
• Performing day to day sanity checks, application availability monitoring.
• Applying fix packs for FileNet servers.

Back-End: DB2 9.1, SQL server 2005.

Environment: FileNet 4.0, Web sphere 6.0, AIX 5.3, Windows XP, Windows Server 2003

Confidential

L2 and L3 support

Responsibilities:

• Coordinating with development and support teams Testing and reporting issues to Dev team.
• Ticket logging with respective team in - order to fix issues.
• Analyze and troubleshoot the issues.
• L3 - Incident & Change management.
• Involved in server data updating and checking for integrations of applications.
• Checking for the exceptions occurred and making necessary changes to the code rectify it.
• Performance monitoring and tuning using performance tuning guide.
• Analyzing the Requirements
• Coordinating with development and support teams
• Testing and reporting bugs to Dev team.
• Ticket logging with respective team in-order to fix issues.
• Analyze and troubleshoot the issues.
• L3 - Incident & Change management.

Back-End: Oracle 9i, Sql 2000, Toad.

Environment: .NET, windows 2003