PROFESSIONAL SUMMARY:

• A Certified Sr. Salesforce.com consultant with 7+ years of experience on Salesforce CRM Platform across multiple industries.
• Involved in building, customizing, developing and administering sales cloud, service cloud, and marketing cloud.
• Experience working in teams in Agile Environment involving in Daily Scrum methodology and planning sessions.
• Developed Apex classes, Lightning Component, Lightning Web Components, Apex Triggers and Visualforce Pages on Force.com platform to customize application according to the functional needs.
• Extensive Experience in Salesforce Integration with in house legacy systems using Web services API like REST, SOAP and third - party tools like Informatica-on-Demand.
• Experienced in web technologies like HTML, XML, CSS and JavaScript.
• Experience in analyzing the business requirements and designing accordingly as per the client application the related custom objects, leads, campaigns, junction objects for relationships (Master-Detail, Lookup, Many to Many), Entity Relationship data model, page layouts, Workflow rules, Process Builders, Formula Fields, Validation Rules, sharing rules, Field Dependencies, Salesforce Automation such as Email alerts and business logic.
• Generated SFDC customized Reports and Dashboards to monitor data quality and provide detailed information on performance indicators.
• Strong Hands on experience with Salesforce Security features like creating Profiles, roles, Permission Sets, OWD, Role Hierarchy, Sharing Rules etc.
• Experienced working with data migration/data management tools like Apex data loader, import wizard to migrate data from another database.
• Improved productivity for our sales team by Lightning Experience.
• Well versed in understanding CRM business processes like Forecasting, Campaign Management, Lead Management, Territory Management, Order Management, Account Management, Case Management, pipeline management and merging management in a multi-tier environment.

AREA OF EXPERTISE:

Salesforce: Apex Classes, Lightning Components, Lightning Web Components, Apex Triggers, Visualforce Pages/Components, Batch Apex, Apex Email Service, Web Services, SOQL, SOSL, Platform Events, Outbound Messages, Process builder, Reports and Dashboards, Custom Metadata types, Custom settings, Custom labels.

Force.com tools: Apex Data Loader, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel connector, Changeset

Web Technologies: HTML, XHTML, XML, CSS, Java Script, WSDL, SOAP API, REST API

IDE: Visual Studio Code, Eclipse, Force.com Eclipse IDE plug-in

Tools: MS Visio, Jira, Bitbucket, Github, MS Word, MS Excel, MS Excess

Platforms: Windows (Vista/7/8/10)

WORK EXPERIENCE:

Confidential, San Diego, CA

Sr. Salesforce Developer

Responsibilities:

• Working on Lightning Components, Apex Classes, Apex Triggers and Process builder to satisfy various business requirements.
• Working on Community cloud implementation Project.
• Writing Lightning Web Components to meet business requirements.
• Worked on Account Planning Project for Sales team.
• Implemented Release Management process with Autorabit.
• Worked on integration between Finlistics and Salesforce using REST API.
• Involved in gathering the business requirements according to the client, conducting analysis accordingly, developing a data model, customizing and preparing detailed Technical design document.
• Writing Apex Test Classes for unit testing to ensure at least 90% of code coverage is met.
• Writing SOQL and SOSL statements within custom controllers, extensions, and triggers.
• Creating various Workflows and Process builder for creating and updating records, sending email alerts, quick actions and approvals.
• Creating Einstein Analytics Dashboards using manually created datasets for different Salesforce standard and custom objects.

Environment: Saleforce.com platform, Community Cloud, Visual studio code, Jira, Autorabit

Confidential, Boston, MA

Sr. Salesforce Developer

Responsibilities:

• Analyzed and evaluated complex business requirements and provided solutions.
• Worked on integration between Oracle ERP and Salesforce using REST API.
• Implemented Sales Cloud.
• Worked on Lightning Components and Process builder to satisfy various business requirements.
• Wrote Apex Trigger and Apex Classes to satisfy Lead Scoring calculation requirement for Marketing team
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Implemented Release Management process with Copado.
• Implemented Code review process with Codescan Tool.
• Used Copado for developing and testing and deployed the code to Production after testing.
• Created Reports and Dashboards by using CRM data.

Environment : Saleforce.com CRM, Force.com platform, Developer Console, Service Now, Force.com IDE, Windows, Jira, Workbench, Postman, Copado, Codescan.

Confidential, Pittsburg, PA

Salesforce Developer

Responsibilities:

• Customized Service Cloud Console by inserting Visualforce pages in custom console components, highlight panel, and interaction log.
• Implemented Enterprise Territory Management and Opportunity Management for salesforce.com instances.
• Worked with Data loader for loading the records into salesforce.com, related to objects like Accounts, Contacts, Opportunities, and Activities.
• Wrote Apex Classes, Visualforce Pages and Apex Test Classes to meet business requirements.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards, and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Implemented pick lists, dependent pick lists, lookups, master-detail relationships, validation and formula fields to the custom objects.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Resolved major issues in previously existing integrations between SAP and Salesforce in the Cast Iron environment.

Environment: Salesforce.com, Force.com IDE, Developer Console, Data loader.

Confidential, Fort Lauderdale, FL

Salesforce Developer/Salesforce Administrator

Responsibilities:

• Developed Visualforce pages, complex apex classes and triggers based on business requirements.
• Worked with Dynamic Apex to access SObjects and Field describe information, execute dynamic SOQL and SOSL.
• Created email templates in both HTML and the Text templates.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
• Experienced in working with Custom Profiles and public Groups creation and user management.
• Built Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.
• Conducted gap analysis between the current system and new requirements to be implemented mapping the requirements to application.
• Collaborated the business, operation and technical areas throughout the project life cycle.
• Performed configuration, customization and security role setting using out of box customization tools.
• Designed new custom objects, assigned fields, custom tabs, components, custom reports.
• Built Reports and Dashboards as per the customer requirements.

Environment: Salesforce.com

Confidential

Salesforce Developer/Java Developer

Responsibilities:

• Designed and developed Visualforce Pages for various functional needs in the application.
• Integrated Salesforce with legacy systems using Informatica on Demand.
• Created workflow rules and defined related tasks, validation rules, Approval process, email alerts and templates, and field updates.
• Used Force.com developer toolkit including Apex Classes and Controllers to develop custom business logic.
• Wrote Apex Triggers for custom validation process.
• Developed code for AOP (Aspect Oriented Programming) to put Logging with the help of Log4j, and also worked on implementing profiling aspect in to application to address issues like performance and tracing the application failure.
• Worked on Web Services for customer related business process and fleet management solutions to expose the business logic.
• Successfully implemented Servlet Filters for adding Security to application to restrict the access to unauthorized users.
• Worked on various client side components such as Yahoo UI widgets, Ajax Components and written client side programming using js, jQuery.
• Handled several bug fixes and resolved user issues. Managed a ticketing system for resolving user issues independently.

Environment: Eclipse, Data loader, J2EE, Java, UMLs, HTML, Joint, Log4j, JavaScript,