PROFESSIONAL SUMMARY:

• Salesforce Consultant, Solution Architect, project - program manager \ business analyst expert (Salesforce Admin, Salesforce Developer, PMP, Agile SAFe Certified)
• Expert knowledge on Salesforce Data Structures, Solutioning, CPQ
• Worked as independent CPQ expert\consultant for a very complex financial product base for Confidential
• Complete hands on and solutioning experience on Salesforce
• Experience leading medium to large size teams and interacting with client Sr leadership, product managers, Sr administrators, project managers and business stakeholders
• Overall 15+ Years IT experience on end to end software system development as consultant, project lead, technical project manager

CORE QUALIFICATIONS AND SKILLS:

• Requirements analysis, business analysis
• Salesforce configuration and Salesforce technical administration
• Apex and Visual Force development
• Salesforce solutioning and Project management
• Project scope, time and budget management. Experience implementing large and small projects. Able to develop new projects from scratch
• Excellent written and verbal communication skills. Able to multi-task and handle several resources and tasks at once. Very good analytical skills
• Deployment and Environment management.
• Developed a standalone application for SalesForce environment metadata comparison and deployment using C#
• Key point of contact between the internal project team, executive team, and other key stakeholders
• Maintaining a very high level of accuracy and on-time delivery.
• Very good knowledge and hold on managing multi location teams and onsite offshore model
• Strong experience with customer relationship management
• Very Detail and process oriented. Very good exposure to agile project management. Focus on continually improve processes, efficiencies and quality.
• Complete hands on experience on MS technologies
• Focused on thorough tracking of status to identify and address issues early and
• Strong track record managing IT projects. Structured methodology knowledge
• Ability to build and maintain cohesive motivated teams Ability to coach and develop subordinate’s peers. Strategic planning skills
• Excellent written and oral communication skills
• Excellent planning and organizational skills
• Strong interpersonal skills, Strong consulting and customer service skills

TECHNICAL SKILLS:

• SalesForce solutioning, Data Structures, Sr and technical leadership collaboration at client side and offshore team, lean agile development
• SalesForce administration, configuration and data management
• SalesForce workflow development, configuration and maintenance
• Force.com - Custom application solutioning, design, development using Apex and Visual Force. Backend design and data structures
• Apex and Visual Force coding and testing
• SalesForce project management, system integration
• SalesForce release management change control
• A pex Classes, Controllers and Triggers, Visualforce, Force.com IDE, Ant, Migration Tool and Web Services
• S alesforce Sales and Service cloud expertise.
• Expert in MS office, Word, PowerPoint, Excel, Visio, Microsoft Project & JIRA
• Language skills
• Java script, Apex, Visual Force, Java, C++, Visual C++ and C# (Extensive coding and development experience. Developed product for salesforce on C# single handedly)
• Apex, Visual Force, JavaScript, CSS, jQuery and bootstrap

EXPERIENCE:

Salesforce Consultant \ Solution Architect \ Analyst \ CPQ Expert

Confidential

Responsibilities:

• Ground up Sales cloud implementation, process understanding and sales process implementation
• Salesforce and Marketo integration
• Salesforce and Intaact integration
• Data management
• Implemented multiple validation rules, workflow and custom sales process

Salesforce independent consultant.

Confidential

Responsibilities:

• Complex custom implementation using Angular JS, Visualforce pages, Custom Apex code.
• Event management system for a large organization
• Partner and Customer community implementation

Confidential

Salesforce independent consultant

Responsibilities:

• Create data structure \ objects \ new fields for support staff scheduling and enhancements.
• Changes to existing structure to integrate events and support shifts
• Setup Salesforce interface configure page layouts for schedulers using Salesforce’s built-in user interface
• Create Lightning pages to schedule resources
• Create a separate app, its own home page for this.
• Salesforce reports for viewing all new functionality
• Salesforce Lightning Calendar and build various views
• All data and process validations
• Create validations in Apex code to ensure accuracy of the data
• Analyzing, documenting and implementing new business processes such as preventing scheduling the same resource to overlapping job
• As shifts overlap allow allocation of staff on overlapping shifts
• Created apex code, test classes to implement the business rules. staff notification of job assignments and allowing them to accept via email: send email, respond to email as yes or no. If they respond yes, then record it on support scheduling.

Confidential

Salesforce consultant and CPQ expert

Responsibilities:

• Developed complete data structures for implementing flexible, scalable architecture.
• Complete Understanding of existing application. All flows. Static view of all flows
• Implemented revised process for DocuSign, remote application signup.
• Existing code detailed debug - to address issues like w9 and DocuSign process
• Detailed discussion with product architect at client site for modifications in data structures
• End to end map of existing objects, relationships, further decomposition in the context of limitations, new objects, hierarchy, relations
• Documented Limitations of existing system
• Proposed and completely build up new data structure
• Connected with UX team on continuous basis to make sure the existing limitations are addressed at new UI proposal. Sync up Data structures with UX
• Connect with Admin team to build up the validation rules, configuration layouts and making sure underlying data is completely robust
• Create data structures in test instance with objects and test data and configuration
• Worked with salesforce architect on approach validation
• Developed rules engine
• Created a document that lists all new definitions, notes, rules, developer notes, configuration notes
• Progressed UX development communicating and co ordinating between architect, UX team and admin team.
• Worked with offshore development team to build the solution
• Detailed mapping of UI elements with all the fields. Screen by screen
• Detailed listing of all the business rules, scenarios and considerations.
• Flow wise development considering test scenarios and test cases
• Directed team to build up core first to deliver value earlier and in stages avoiding big bang approach
• W hole execution in agile methodology
• Implementation of complex fee scenarios and promo codes
• Visual force and apex code review, debugging and testing

Confidential

Responsibilities:

• Client interaction, analyst, DocuSign implementation
• Solutioning, developed system with help of lead architect and offshore team
• Frequently worked with C-Level executives and business stakeholders, product managers, client PM, Sr SF administrators
• Assisted internal and offshore technical team with development and testing
• Coach, mentor and support system development teams in implementing best practices and standards.