SUMMARY:

• Having 8 years of professional experience in Salesforce.com CRM and Involving in various phases of Software development.
• Experienced in Financial Service Cloud, Sales Cloud, Service cloud, Customer portal using Salesforce CRM
• Having Experience working in Financial Service Cloud, Sales Cloud, Service Cloud, Customer portal using Salesforce CRM
• Involved in POC’s, Requirement analysis, Application maintenance, and Development.
• Wide level of work experience on the designing of Objects, Custom Tabs, fields, Page Layouts, Record Types, Custom Reports and Design of Dashboards as per the client and application requirements.
• Having Experience in creating the Validation, Workflow Rules, Approval Process, sites and Customer portals.
• Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization
• Implemented and Developed Relationship Groups, Customer 360 view and Book of Business
• Having experience in Salesforce developer toolkit including Triggers, Visual force Pages, Apex Classes, Batch Apex, Scheduled Apex, Force.com IDE and Migration Tool
• Having Experience in Salesforce Lightning
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity
• Developed Deployment Strategy and Deployed the application to Production using Change set, Force.com IDE, Ant Tool and Workbench
• Experience on working with Data Loader and Import Wizard
• Having experience in working with ETL teams, Web methods and Data power teams
• Implemented and delivered projects under Agile Development Environment and Test Driven Environments with large and small Team Projects
• Involved in Sprint Planning sessions and Estimating the complexity of tasks
• Having experience using the Jira Board, ALM Quality Center and Share point for tracking the tasks.
• Having experience on the Integration of Rest and SOAP API

COMPETENCY & SKILLS:

Technologies: Salesforce.com, Force.com

Languages: Apex

Scripting Languages: Visual Force, Lightning, JavaScript, HTML, CSS

Tools: Eclipse, Data Loader, Ant

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Salesforce Developer

Environment: Salesforce.com, Data Loader, Workbench

Responsibilities:

• Involved in Sprint planning sessions and Estimates.
• Worked on Sales and Service Cloud
• Worked on SSO setup using Azure AD
• Worked Duplicate and Matching Rules
• Worked on Apex triggers and Classes
• Worked on the OWD, FLS and Profiles
• Worked on Documentation
• Worked on Integration

Confidential

Sr. Salesforce Developer

Environment: Salesforce.com, Data Loader, Workbench

Responsibilities:

• Involved in Sprint planning sessions and Estimates.
• Worked on Account and Contact Merge process
• Worked Duplicate and Matching Rules
• Worked on Apex triggers and Classes
• Worked on the OWD, FLS and Profiles

Confidential

Tech Lead Salesforce

Environment: Salesforce.com, Financial Service Cloud, Data Loader, Workbench

Responsibilities:

• Involved in Requirement gathering, analyzing and Designed as per Requirement
• Worked on Financial Service Cloud to develop the Application
• Worked on Household to Develop the Relationship Group between Account and Account Contact Relationships
• Developed Customer 360 view and Book of Business
• Worked with ETL Team to develop the mappings between Salesforce and AbInitio for Data Integration
• Built the data model by setup the configurations like Objects, profiles, security settings etc.
• Developed Custom components using Salesforce Lightning Design system
• Worked on Apex Classes, Batch Apex and Triggers
• Migrated the Data from Siebel to Salesforce using Data Loader
• Deployed the components using Workbench.

Confidential

Salesforce Developer

Environment: Salesforce.com, Eclipse IDE and Workbench, Ant Tool

Responsibilities:

• Involved in Requirement gathering, analyzing and developing the Technical Design Document.
• Build Service console and worked on the Case management.
• Worked on the Lead Management.
• Developed Custom Web pages using Salesforce Lightning Design system.
• Worked on Apex Classes, visual force pages and Triggers.
• Involved in Deployment and deployed the components using Ant tool and Workbench.

Confidential

Salesforce Developer

Environment: Salesforce.com, Eclipse IDE and Data Loader

Responsibilities:

• Worked on Standard and Custom Sales force objects as per requirement.
• Created Objects, Fields, and Page Layouts and Record types.
• Created Formulas, Validation rules and workflow rules.
• Created Users, Custom profiles and Assigned different profiles to different Users.
• Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization.
• Worked on Apex Classes, visual force pages and Triggers.
• Involved in Sprint Planning sessions and estimating the complexity of tasks.
• Involved in Requirement analysis, Estimations and Impact Analysis, Design Suggestions, Development and Testing, Peer Reviews, Deployment in QA, UAT and Production environments.

Confidential

Salesforce Developer

Environment: Salesforce.com, Eclipse IDE and Data Loader

Responsibilities:

• Interacted with various business team members to gather the requirements.
• Worked with various salesforce.com objects like Accounts, Contacts, Cases, Email Message, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Entity - Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages.
• Created workflow rules and defined related actions like tasks, alerts and field updates to implement business logic.

Confidential

Salesforce Developer

Environment: Salesforce.com, Eclipse IDE and Data Loader

Responsibilities:

• Interacted with various business areas to gather requirements and develop data model to suit complex business needs.
• Created Objects, Fields, Page Layouts, Users, Profiles.
• Creating Sites and Customer Portals.
• Created and assigned Roles and Profiles to Users, Field and Object Level Securities.
• Custom objects apply to workflow rules and Approval processes and Data validation rules.
• Involved in Creating Reports and Dashboards as per user requirement.
• Customized standard sales force objects like products, price books, Leads, Campaigns, Accounts and Contacts.
• Configured security and organizational hierarchy for Salesforce implementation.
• Worked on Data Migration and V Lookup's and uploaded CSV's to insert records in Salesforce.
• Worked Deployment process and preparing change Set and Migration using Eclipse IDE.
• Enhanced the application to bridge the gaps between the Organization's required business functionality and application's current functionality.

Confidential

Salesforce Developer

Environment: Salesforce.com and Data Loader

Responsibilities:

• Defining Validation Rules on Standard and custom fields.
• Creating Workflow Rules, Tasks, Email Alerts, and Components to suit to the needs of the application.
• Conducted all data migration using the salesforce.com import tool. Migrated data from CSV files to SFDC using the Apex Data Loader.

Confidential

Salesforce Developer

Environment: Salesforce.com and Data Loader

Responsibilities:

• Worked on the Configuration setup.
• Conducted all data migration using the salesforce.com import tool. Migrated data from CSV files to SFDC using the Apex Data Loader.