SUMMARY:

• 10+ Years of development experience designing, developing, and implementing mission critical business systems, going on 14 years of Salesforce.com experience, production - driven, performance-focused, and always on point with every issue, has led very cross functional teams of developers and designers on multiple occasions, offering a complete technical experience in business process design, program and project management and continuous improvement, and new product introduction, training/On boarding, administration and development.
• Armed with strong ability to lead, motivate, and work with high-caliber teams of professionals to ensure the successful attainment of goals.
• Accustomed to perform efficiently under competitive, challenging, and fast-paced environment while producing exceptional work.
• Proficiently administer and implement Professional Services Salesforce.com; FinancialForce.com; Marketo.com; Jitterbit; Cloud Computing; PaaS; and SaaS technologies.
• Pioneer the development and implementation of Salesforce.com and FinancialForce.com by leading a team of contractors on numerous occasions.
• Extremely well versed at pulling metrics from mixed back ends to tell a story
• 24 Years with ANSI SQL, PLSQL, TSQL, MySQL etc.. Business Intelligence, and advanced analytics
• Render exceptional service to clients by providing their needs and promptly recommending great solutions for them.
• Efficiently handle promotions and advertisements, while effectively meeting clients’ needs in a timely manner and within the budget.
• Administer salesforce.com organization with thousands of users, while dealing with more than million records.
• Keenly analyze and develop business requirements through collaboration with stakeholders and project teams.
• Extremely well versed at Process Builder, Apex and Visual Force.
• Successfully mastered declarative development as well as programmatic development.
• Very detail-oriented requirement collection and documentation.
• Successfully completed several Salesforce.com implementations under budget and before deadline.
• Accomplished and finalized numerous integrations including, HubSpot, Jitterbit, Eloqua, Marketo and FinancialForce.com.
• Has successfully completed multiple implementations of the Sales Cloud, Service Cloud, Marketing and Analytics.
• Has implemented CPQ integrations designed, developed, and Administered, Before CPQ - Configure, Price, Quote was native to Salesforce. The native CPQ does nothing that the systems build didn’t do.

CORE COMPETENCIES:

• Salesforce.com Design and Architecture
• Jitterbit, Scribe, and numerous ETL approaches
• Requirements Gathering
• Regulatory Compliance and Standards
• Continuous Process Improvement
• Cross-Functional
• Decision-Making and Problem Resolution
• Strategic Data Analysis and Implementation
• System and Operations Monitoring
• Apex, VisualForce, and Lightnin

TECHNICAL ACUMEN:

Tools: Microsoft Applications (Excel, Visio, Project, Visual Studio) | Eclipse | Data Loader IO | Toad Salesforce.com Developer Work Bench | SQL Reporting Services | Brio | SAP Crystal Reports

Platforms: Salesforce.com/Force.com | FinancialForce.com |Jitterbit | InsideSales | Five9| SQL Server

Language: Apex | VisualForce| HTML | Visual Basic | Java | HTML | Soap | Rest |JSON | XML

Databases: SQL Server | MySQL | Oracle| Access | IBM Informix | Visual Foxpro | Foxbase

PROFESSIONAL EXPERIENCE:

Confidential

DevOps Salesforce Developer

Responsibilities:

• Salesforce Development working with large team and leveraging Declaritive and Programmatic approaches to provide business critical solutions.

Confidential

Principle Developer

Responsibilities:

• In charge of working Research & Development role on new AppExchange offering to be specializing in Wealth Management and the finance cloud
• Design and development of product guided by Wealth Management Experts
• Created Apex triggers and classes, Visualforce pages, and Process builder
• Created and designed as well as implemented the new infrastructure, created the custom objects, fields, field sets, page layouts, record pages, roles, profiles, permission sets, enterprise sharing model and sharing rules, processes, flow and workflow
• Single Sign on with Confidential

Confidential

Salesforce Contractor

Responsibilities:

• Created numerous Apex triggers and classes, Visualforce pages, Process builder and a great deal of Declarative development (Lightning Process Builder etc…)
• Created and designed as well as implemented the new infrastructure, created the custom objects, fields, field sets, page layouts, record pages, roles, profiles, permission sets, enterprise sharing model and sharing rules, processes, lots of flow and workflow
• FinancialForce ERP implementation
• Lots of phone system, auto dialer, predictive dialer experience with Five9 and InsideSales PowerDialer
• Created several metrics using history data to populate the existing and many triggers and classes to keep the data up to date
• Has a great deal of experience in VisualForce document creation such as things like Contract, Invoice, and Proforma documents
• Performed advanced administrative skills from role design to improving architecture to work effectively with the Salesforce reporting module

Confidential

Salesforce Developer

Responsibilities:

• Principle Developer for the SEC and the Confidential
• Achieved SEC Security Clearance
• Achieved Confidential Security Clearance
• Worked in the Government cloud of Salesforce
• Took part in scrums
• Took part in bug huddles
• Lead in change control meetings
• Senior role in Architecture, Development, and Implementation of provided solutions
• The role leveraged the best of Declarative design as well as Apex and VisualForce
• Worked on a number of customer’s instances of Salesforce while awaiting my SEC and Dept. of Treasury Security Clearances to go through. With these customers there was a lot of code that needed to be converted into a Declarative format, as well as a need for some Apex Triggers and Classes for 3rd party integrations

Confidential, Plantation, FL

Salesforce.com Solution Architect

Responsibilities:

• Efficiently handled all Salesforce-related matters, which involved complex reporting and analytics; Apex coding; and Jitterbit data integrations, SFTP drops, and to a wide variety of end points.
• Successfully built a custom process using the Salesforce.com Dataloader, a custom Salesforce object, the Salesforce Command Line Interface to the Salesforce.com Dataloader and lightning components, several triggers and classes to produces a ETL process that would load leads from several sources and update existing leads and insert new leads as needed based on the contents of the School lead files being dropped on several SFTP servers.
• Created and implemented a fully automated round-robin lead assignment system, while administering dialing systems, including Five9 and InsideSales PowerDialer.
• Fulfilled human resource function, including the recruitment of new information system employees.
• Interfaced with information system and marketing resource, as well as with vendors for the integration of salesforce.com.
• Took care of all Salesforce Administration, workflow, flow, process builder, api usage monitoring, limits monitoring, permissions, profiles, roles, sharing rights, data storage monitoring, file storage monitoring, overall system continuity supervision and administration.
• Has implemented CPQ integrations designed, developed, and Administered, Before CPQ - Configure, Price, Quote was native to Salesforce. The native CPQ does nothing that the systems I built didn’t do.
• Fully capable of implementing CPQ native to Salesforce
• Guaranteed the attainment of departmental goals through collaboration with business owners in every facet of the company.
• Served as a subject matter expert on all database systems across the company.
• Employed proficiency in designing and implementing data warehouse through ETL packages by pulling data from nine different database servers and several databases for better reporting services.

Confidential, Deerfield Beach, FL

Salesforce.com Architect | Developer | Advanced Administrator

Responsibilities:

• Took on full responsibility for all things related to Salesforce from small things like reporting analytics to complex Lightning, Apex and VisualForce development
• Efficiently handled all forms of security profile and permission set management, record ownership, and sharing rule, which controlled the visibility of each user within the system.
• Took full charge of the creation of numerous reports for better business intelligence.
• Took care of all Salesforce Administration, workflow, flow, process builder, api usage monitoring, limits monitoring, permissions, profiles, roles, sharing rights, data storage monitoring, file storage monitoring, user management, enforced system policies and procedures overall system continuity supervision and administration.
• Took care of all Salesforce Administration, workflow, flow, process builder, api usage monitoring, limits monitoring, permissions, profiles, roles, sharing rights, data storage monitoring, file storage monitoring, overall system continuity supervision and administration.
• Has implemented CPQ integrations designed, developed, and Administered, Before CPQ - Configure, Price, Quote was native to Salesforce. The native CPQ does nothing that the systems I built didn’t do. I did this over and over again for all six sister companies in the division.
• Fully capable of implementing CPQ native to Salesforce
• Spearheaded efforts in launching and customizing native opportunity splits through Apex for variable commission rates in line with sales person, product group, and business area
• Expertly managed Salesforce.com in developing and implementing various new functionalities and integrating FinancialForce.com's Billing and Revenue Recognition systems into Confidential 's Salesforce.com. Org
• Exemplified technical expertise in designing and executing the following:
• Automated billing system via salesforce.com
• Fully automated renewal contracts via salesforce.com
• Fully automated cloud based subscription renewal systems via salesforce.com
• FinancialForce.com billing system and enterprise resource planning (ERP) system
• Salesforce.com native quoting and sales forecasting

Confidential

Senior Business Intelligence Lead

Responsibilities:

• At times in charge of all things related to Salesforce (Design, Development, and Administration)
• Tons of metrics, reports and dashboards
• All Basic and Advanced daily task for certain contracts
• A great deal of Apex triggers and classes
• Data imports automated for certain users via the data loader’s command line interface
• Custom visualforce email templates
• Custom invoices to be generated off opportunity upon closed/won status’s
• Web to lead, single sign on, workflow, user management, license management, storage and backup management, in charge of all data imports
• System security, in charge of who see’s what and the overall how to keep your leads from being stolen position
• Experience a variety of areas of Lightning development
• More experience Salesforce Classic development

Confidential, Boca Raton, FL

Senior Salesforce.com Architect | Developer and Advanced Administrator | Senior SQL Server

Responsibilities:

• In charge of all things related to all CRMs (Salesforce and it’s predecessor.).
• In charge of all Microsoft SQL Servers and Databases.
• Lead Team in converting legacy CRM system into a Salesforce organization.
• On IT/IS leadership team assisting in evaluating all proposed changes to Salesforce.
• Created a new quoting system in Salesforce before the native quoting system existed.
• Migrated all legacy data from legacy CRM system to Salesforce.
• Designed infrastructure for the new Salesforce instance.
• Designed and implemented a fully automated round robin assignment based on user activities and availability on phone system.
• Hands on Design and Development of the Salesforce Org.
• Enabled the creation of support cases for products by creating a self-service portal for all customer users through Salesforce.com.
• Coordinated with the Marketing Department in gathering and segmenting all data and mass mailings.
• Exemplified in-depth knowledge in managing all SQL database objects and SQL Server Integration Services (SSIS).
• Utilized Microsoft Reporting Services in creating several reports for executive personnel; sales and marketing personnel.
• Assumed responsibility in handling database tuning and optimization, profiling, maintenance, audits, and data cleanses for all in-house SQL servers.
• Replace Confidential ’s siebel system with this instance of Salesforce.
• Took care of all Salesforce Administration, workflow, flow, process builder, api usage monitoring, limits monitoring, permissions, profiles, roles, sharing rights, data storage monitoring, file storage monitoring, overall system continuity supervision and administration.
• Implemented Salesforce
• Migrated Data To Salesforce from legacy systems
• Salesforce custom development
• Created fully automated round robin assignment system
• Fully automated SFTP Drops and Pickups and an ETL process using the CLI and data loader
• Rendered expert oversight to all Salesforce.com administration, integrations and migrations, including Confidential ’s Siebel system entire replacement with Salesforce.com.
• Established and instigated all kinds of ETL solutions through SQL Server 2000-2008 DTS and SSIS for system integration.
• Contributed paramount efforts in assisting with data migration, strategic partnership, and sales channel data stores and sharing.
• Employed proficiency in designing and implementing data warehouse through ETL packages by pulling data from nine different database servers and several databases for better reporting services.