SUMMARY:

• Overall 18 years of total experience & Senior SAP SD consultant with 9 years of experience from implementation, enhancements, support, testing and providing business solutions in the functional areas of Sales & Distribution and Logistics Execution.
• I have completed three full cycle implementation projects, three support projects and one roll - out project.
• Order to Cash (OTC) implementation experience and production support projects including Data collection, Gap Analysis, Business Blueprint, Legacy System Conversion, Realisation, Testing, Final Preparation, Go-Live and Support, Training and Documentation.
• Experience in integrating SAP SD with LE, WM, MM, FI, PP modules.
• Implemented SAP in the Manufacturing, Trading, Pharma and Retail industries.
• Experience in user training at client place after post go-live, Unit test Scenario preparation, Integration testing, User testing and documentation.
• Understanding of business processes in Sales and distribution and Customer Service activity
• Expertise in Implementing, Customising, IMG Configuration, Analysis, Application Design, Testing, User Training, Support in SD module and expertise in integration of MM, WM, FI/CO, PP modules.
• Provided Production Support and Maintenance of SAP SD, LE, MM, PP and VC by resolving defects, solving end user problems and answering module-related questions. Data Migration: Expertise in migrating and converting data from legacy system to SAP using LSMW.
• Billing expertise which included configuring order-related and delivery-related invoices, credit memos, debit memos, Inter-company billing process, Billing plans (Periodic, Milestone), Revenue Account reconciliation and Rebate Agreements.
• Working knowledge in EDI/IDOC, ALE, BDC and BAPI also Exposure in IDOC related testing
• Working Functional specifications, Test Scripts, performing Unit testing, Integration testing, UAT, testing scenarios, creating training material, conducting end users training and conducting workshop in Sales order processing, Pricing, Delivery and Billing.
• Excellent communication & interpersonal skills with proven abilities in resolving complex functional issues
• Knowledge of Greenfield, Roll Out SAP project also Cutover activities.
• Hands on Source Determination, Vendor Collaboration, Release Procedures, Inventory
• Management, Physical Inventory and valuation and Account Determination setup and configurations.
• Knowledge/Understanding of SFDC, Channel Partner Lifecycle Management, CRM Channel Management/POS experience in High Tech Industry.
• Knowledge of Data Conversion, IDOC, Testing, Data Migration, LSMW, Data Cleansing, Data Governance of Objects - Customer Master, Vendor Master, Material Master, CMIR, Purchase Info Records (PIR), Work Centers, Routings, WBS Elements, and Condition records for Pricing; Output; Batches; and Z tables for Z objects.
• Planning, Coordination, Communication, Budgeting and Analyzing Critical Path of various projects.
• Post-Implementation End-user Support and Training.
• Good team player with Strong Communication and Organizational skills, in addition to having good Analytical, and Problem-Solving skills.

TECHNICAL SKILLS:

SAP Releases: SAP R/3 4.7, ECC 6.0.

SAP ABAP Reports/Debugging

Functional Skills: SAP Sales and Distribution/Logistics Execution/Materials Management

Productivity Software: SAP Solution manager, HP ALM, Microsoft Office Suite, ADOBE Acrobat

PROFESSIONAL EXPERIENCE:

Confidential, Warsaw, IN

SAP SD/LE Consultant

Roles and Responsibilities:

• Implementation of the customer order management processes, pricing procedures, and billing with integration to the FICO, WM, SM IM, PM and MM modules.
• Worked on OTC/ DSD processes in deployment as well as support.
• Worked on various interfaces related to springs apps which is the DSD tool for Field order Creation.
• Support of Mobile devices (DSD software)
• Worked on several deployments implementing OTC/DSD solution and assisted drivers & planners during deployments Trouble shoot and resolved several incidents in DSD
• Worked with Order to Cash team and business users to collect and document business requirements.
• Configured components related to Sales Orders: Sales document types, Item categories, Schedule Line Categories, Document flow, Copying controls, Contracts and scheduling agreements.
• Configured document types, item categories, pricing procedures and copy control rules of master contract, quantity contract and value contract.
• Customized Pricing (Price configuration, Condition technique, Condition types, Access sequence, Condition records, Special functions, customer hierarchy for pricing, special condition types), Taxes, as well as credit/debit notes.
• Spearheaded development of data warehouses to support the company's e-commerce website portal by authoring numerous ABAP queries pertaining to sales analysis, financial analysis, outside sales rep's reports, marketing and pricing analysis, international sales among others.
• Configured order to cash (OTC) process flow.
• Supported business objectives by providing numerous statistical reports by creating and utilizing ABAP queries and maintaining SIS structures.
• Customizations by providing technical specifications using user exits to ABAP programmers. In coordination with ABAP developers solved the issues which came across in testing.
• Interacted with ABAP team members and providing them with table names for developing user exits for special pricing conditions.
• Onsite team management for Rollout activities from Global Template.
• Responsible of customizing order to cash process, pricing, taxes for two plants and 9 shipping points, the distribution process includes transportation management.
• Worked on different consignment processes like sales process and third-party process.
• Customizing in retail solution for the implantation in the stores, with integration with the POS and external systems to manage the process.
• Configure and install SD pricing models using Variant Configuration functionality.

Confidential, Malvern, PA

SAP SD/LE Consultant

Roles and Responsibilities:

• As part of the SD implementation Team worked an end-to-end implementation project to merge / converge an existing business Landscape into another client.
• Gained strong Business process knowledge to implement various business Process changes, new enhancements to support continues improvement of IT processes.
• Conducted workshops with SME's, RBI's and other Business departmental heads to identify business requirements.
• Worked mostly on the shipping process and ALE setup.
• Designed and developed standard IDOC changes to custom IDOC to meet the customer requirements, tested the changes and involved in addressing the go live issues.
• Maintain the Partner profile for the Inbound Orders message functions and outbound message functions for Delivery and Invoice.
• Creation of Organization Structure set up, pricing procedure; maintain the Master data Customers, Materials and Customer Material information record.
• EDI New Partner profile set up like maintained Inbound and Outbound Parameters for Customer s define Partner Role, Message type, Message Variant and Message functions and process code for Sales, Delivery, shipment and invoice and Receiver port.
• Experience in ALE errors in IDOC processing, Creation of IDOC, segments, Check IDOC status, IDOC ready for processing, reprocessing the IDOC's, Resolved the IDOC errors.
• Testing the entire scenario's Lowes Orders, Lowes Special Orders, THD Orders, THD.COM Orders, Consignment process
• Perform Fit-Gap analysis and prepare functional design documents for identified and approved Gaps.
• Prepare Functional Specifications and write test scripts, perform functional and integration testing in HPQC.
• Close interaction with Business users and providing solutions on various issues addressed in the form of High Priority CA Tickets (Client's Custom Ticketing Tool).
• Involved in integration testing, Cut-over plan, Go live & post implementation support.
• Provided by Support 6 weeks after the Go live in Production and ensure that Production system is stable

Confidential, Long Island, NY

SAP SD/AFS Consultant

Roles and Responsibilities:

• Responsible for rollout of the SAP SD project and coordinated with client to accomplish the business requirements.
• Responsible for gathering business and functional requirements and developed the application by actively interacting with business process owners in relation to legacy and current systems.
• Actively interacted with FI/CO and MM consultants in configuration of enterprise structure in defining and assigning sales and distribution, logistics execution divisions.
• Prepared functional detail specification for reports, interfaces, forms and enhancements for OTC process.
• Worked on SAP AFS and SD related enhancements - Pricing, Outputs, Lead time Calculations, Lead time calculation enhancements based on VAS codes, Report Enhancements, Pricing configurations, Enhancement on Allocation Run Parallel report, Text determination
• Tested the quotations, inquiries, sales orders, cash sales, rush orders, standard orders, consignment orders, inbound/outbound deliveries, billing, invoices, return processes for the new sales area set up as part of the project.
• Carried out unit, functional, integration and regression testing of various business scenarios.
• Handled Incidents related to AFS Allocation, Material Grids, VAS, Contracts and Call off, IDOCs related interface issues, Batch Job related issues, material Determination, Free goods, order creation, delivery, PGI, Billing and accounting related issues, Intercompany billing issues, pricing related issues, output related issues, availability check, Inbound and Outbound shipments, custom reports and also supported other day to day issue of the business.
• Handled critical issue with the client to ensure quality and timely deliveries.
• Maintained a good relationship with the client for getting advice and guiding them in solving any critical issue.
• Involved in incident reduction through Problem Management and CSI (PM/CSI).
• Worked on data migration using LSMW and ALE/EDI/IDOC for master data transfer to SAP ECC from systems.
• Tested set up of special business processes for the new organization: third party order processing, stock transport orders, cross company order processing.

Confidential, Solon, Ohio

SAP SD Consultant

Roles and Responsibilities:

• Analyzed the business process documents (BPD)
• Co-ordination with technical team to develop the requirement.
• Map the Condition types, Accesses and build the pricing procedures from the Client side to the SAP.
• Configured various output types depend on business requirement.
• Configured different advanced sales processes, Third party order, Intercompany sales.
• Hands on Experience in Revenue Recognition.
• Configured the Rebate process, free goods and Partner determination.
• Client interaction, analyzing the requirements and working on client's requirements.
• Configured order fulfillment & management, Sales document type, delivery document, billing document such as invoice, credit and debit memo
• Continuous support on phases already implemented with upcoming new business scenarios.
• Customized new areas time to time to meet the latest requirements of customer
• Performed Gap Analysis and interacted with users and clients for business requirements and prepared business blueprint document.
• Assisted and worked on requirements gathering and configuration of business process.
• Knowledge on ABAP IDOCS/EDI/LSMW/SQVI.
• Provided Production Support and Maintenance of SAP SD, MM, PP and VC by resolving defects, solving end user problems and answering module-related questions.

Confidential

SAP SD Consultant

Roles and Responsibilities:

• SD was to be configured to support sales and distribution activities. It was also linked to MM and WM to support the sales and contracts. Each of these areas required unique pricing considerations based on volume, account type, commercial vendor, promos and specials.
• Configured OTC process by customized inquiry, quotation, sales order, cash order, rush order, deliveries, transfer orders, post goods issue, billing and release to accounting.
• Worked as a team member in troubleshooting the complex pricing procedures, which was initially configured and was confusing the users causing losses to the company in certain business transactions especially where discounts were involved.
• Configured various credits and debits memo requests for the corresponding billing types and used workflow for credit memo requests based on value.
• Tested sales documents, billing document and credit management functionality.
• Created batch management to schedule billing due list automatically and output determination procedures for billing documents.
• Using the LSMW tools , responsible for loading key cut-over data into system including customer master and credit master.
• Configured the billing plans as per the requirements. Customized the billing dates as per the billing plans - milestone billing and periodic billing.
• Configured basic functions such as output determination procedure, and text determination procedure.