SUMMARY:

• More than 12 years of total IT experience with 9+ years of experience working as a Kronos Techno - Functional Consultant with expertise in upgrading and maintaining almost all the modules of Kronos WFC like Timekeeper, Accruals, Leave and Attendance, Scheduler and Activities. Very vast knowledge on Kronos WFC version like 6.0, 6.1, 6.2, 6.3, 7.0 and 8.1.13(Kronos Cloud) and 3+ years as an HCM Business Analyst.
• Experience including implementation of Kronos Workforce Central (WFC), Kronos Workforce Management (WFM) Timekeeper, Scheduler, Accruals, HR, Payroll, Pay codes and Pay Rules.
• Experience Connect/Workforce Integration Manager, Workforce Scheduling, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Expertise in conducting & facilitating User Acceptance Testing (UAT) and System Integration Testing (SIT).
• Responsibilities include support, analysis, change management, and implementation across the core WFC, Time & attendance, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.3 to 8.0 environments.
• Lead project teams of 9 Kronos Analyst/Consultants in integrating application, which is directly integrated to Kronos using APIs.
• Expertise with Time Card Management, Employee Accrual Maintenance, Security Access and Process profiles for Managers and Integration of Kronos with Oracle HR system.
• Expert in Workforce Connect/Integration Manager, Time & Attendance, Activities implementation, Setup Data Manager, Advanced Reporting and Forecasting, Workflow Design.
• Extensively worked on Data Integration tools like Connect & WIM and versed in Integration of systems between HRMS and various Payroll systems.
• Strong knowledge of Work Rules, Labor Forecasting, HRMS, Workforce Integration Manager and Workforce Scheduler.
• Experience in Upgradation from 6.2 to 6.3, 6.3 to 7.0 and 7.0 to 8.1
• Familiar with WFC Version 6.0. 6.1, 7.0 7.2/7.3, 8.0, 8.1 cloud solution, Provide virtual support to new and existing Kronos clients. Keep Integration Manager Look up tables up to date after new rules have been added to the Kronos system, and to maintain Kronos Interface lookup tables.
• Extensive knowledge of Kronos WFC Architecture and Technology support including SQL Server database support.
• Vast experience in Kronos Configuration and Support of all modules (WFSO - Workforce Scheduling and Forecasting, now known as WFS-Workforce Scheduling), Leave & Attendance (work rules, pay rules, holiday configuration, display/access profiles) and Time Keeping.
• Manage a team of 6 BA’s and Consultants for data using WIM and Kronos Connect in different interfaces platform (ADP, PEOPLESOFT).
• Create Interfaces using Connect application to communicate between HR/Payroll applications.
• Utilized Kronos analytics to run close to real time reports with hours and dollar amounts to confirm correct expense account was charged as well as implementation experience of Kronos Time & Attendance v 7.3.
• Strong working knowledge of SQL and also hands on experience in configuration of Kronos 4500 and InTouch clocks.
• Managed a team of people in creating Kronos Connect interfaces using XML and API to Import employees.
• Configuration and implementation of Kronos WFC designed to enhance clients functionality and end user productivity
• Hands-on experience implementing and configuring various Time & Attendance Installations utilizing applications, which include: KRONOS Workforce Central v6.0, v6.1, v 7.0, v8.0 Stromberg, ADP ETime, Kronos Mobile & RealTime Software products. Also experience working on Kronos mobile application.
• Responsible for full cycle implementation of Kronos v6.3 and created and modified configuration setup including but not limited to access profile, Payrules, Workrules, FAP, GDAP and scheduler.
• Customizing payrules and created new tailored Workrules to fit each transfer scenario in production Support & Maintenance.
• Configuration and testing of Pay codes, Pay code Profiles, Pay rules, Work rules, Combination Rules, Pay code Distribution, Labor Levels, Labor Level Entries, Labor Level Sets, Wage Profiles, Hyperfind, Query Manager, Navigator, GDAP's, Accrual and Accrual profiles.

PROFESSIONAL EXPERIENCE:

Sr. Kronos Techno- Functional Consultant

Confidential, San Francisco, CA

Responsibilities:

• As a Kronos Consultant, I worked on implementing all building blocks of the Workforce Time & Attendance module as well configure the web server and app servers for the Kronos environment.
• Lead Kronos upgradation project, Kronos 7.0 to Kronos 8.1.13 cloud solution created business case/project plan, created documentation for existing processes/reports/interfaces.
• Responsible for Implementation, Upgradation, Configuration and Customization of WFC, WIM (Workforce Integration Manager) and the whole Kronos Module.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Responsible for all functional and technical support of Kronos software including current live products (Kronos Workforce Timekeeper and HR/Payroll).
• Performed upgrade to KRONOS WFC solution and added our consumer division also upgrade to KRONOS WFC V8.1.13 to include attendance and leave modules.
• Provide advanced functional support and system analysis for installed Kronos applications.
• Performed parallel and end to end testing to validate configuration processes for HR, payroll, and benefits transactions.
• Managed changes to the schedule to ensure all employees are registered and ready to use a time clock.
• Implemented Global Time of Request (GTOR) for InTouch / 4500 time clocks.
• Implementation of JDA / Vortex Mobile Notification.
• Troubleshoot and solve all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Involved in the production support activities for Kronos application in Time & attendance, Absence management and Accruals modules.
• Configure, maintain and troubleshoot Labor scheduling and pay rules functionality in timekeeper.
• Configured Leave of absence, reasons, eligibility, documents, and Leave rules from HR practices, making recommendations for Kronos Timekeeping system best practices.
• Maintain the flow of data between WDM and Workforce Central.
• Provided Subject Matter Expertise and Kronos Work Force Central (WFC) Application Support for Basic and Advanced Scheduler, Timekeeping, Payroll, Human Resources, Analytics, Attendance.
• Developed error reporting, escalation, and management processes for test execution, generate test data for each testing stage for Payroll, Recruiting, workforce management and Benefits and other applications in use.
• Drives sales by strategic placement of goods through JDA Allocation Systems and forecasts warehouse quantities based on sales history and demand.
• Configuration and Deployment of Kronos 4500 Biometric & InTouch 9000 clocks.
• Performed software upgrades to KRONOS multiple time clocks and maintained KRONOS pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR/PR.
• Analyze results using statistical data from SAP, Retail Enterprise, and JDA to provide ongoing reports.
• Configured moderate to complex Kronos Pay rules, Work rules, Access profiles, Self Service, Widgets, Delegation, Hyper- finds, and basic Accruals in current Kronos application.
• Creates and maintains Workforce Integration Manager (WIM) interfaces for transfer of employee data.
• Conducted "train the trainer" workshops for division payroll staff one Kronos Time & Attendance System.
• Insured the successful transfer of data between Kronos timekeeper and in-house payroll system.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave, Attendance, DCM, Connect, Scheduler, and Analytics.
• Customizing pay rules and created new tailored work rules to fit each transfer scenario in production Support & Maintenance.
• Propose and implement a balancing process to confirm pay code/hours totals between Kronos and pay files created for process to reduce/eliminate errors in employee paycheck.
• Independently configured the Kronos Workforce Central time-keeping system to ensure accurate time-keeping through maintenance of pay rules, schedule groups, security profiles, labor levels, and accrual profiles.
• Performed software upgrades to Kronos multiple time clocks and maintained Kronos pay rules, codes, work rules, wage profiles, Labor levels, schedules and shifts as required by HR.
• Ensures HR files and records are in accordance with all State and Federal laws and regulations.
• Obtain and maintain all Federal CDL required documents and Drug & Alcohol programs.
• Oversee all Office supply ordering and cleaning.
• Helped troubleshoot issues and pending upgrade to the KRONOS workforce manager application.
• Worked through the entire System Development Life Cycle (SDLC) starting from the proposal to the implementation of the system.
• Maintained time & attendance system, including pay codes, pay rule, work rules, and accruals.
• Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating, and Clocks like Kronos 4500.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics.

Sr. Kronos Consultant

Confidential, Atlanta, GA

Responsibilities:

• Implemented and configured Kronos scheduler, accruals and attendance modules and advanced scheduler for employees of particular sites to reduce unnecessary costs of manual processing.
• Worked on full cycle implementation of Kronos v 6.3 and created and modified configuration setup including but not limited to access profile, pay rules, scheduler and advanced scheduler.
• Developed configuration items in Time & Attendance like Labor Level entries, Pay rules, Display Profiles, Access profiles, Accruals, Comments, Employee group and LL transfer sets when a new plant is launched.
• Customizing payrules and created new tailored Workrules to fit each transfer scenario in production Support & Maintenance.
• Configuring accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos 6.3
• Successfully deployed Workforce Central (WFC) from an installed base of employees in WFC 6.2 to WFC 6.3
• Responsible for full cycle implementation of Kronos v6.3 and created and modified configuration setup including but not limited to access profile, Payrules, Workrules, FAP, GDAP and scheduler
• Involved in implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Configured and maintained PeopleSoft HR, Benefits Administration and Talent Management application setup tables.
• Working on Attendance History Import, Attendance Point Balance for time clock, PTO update based on Perfect Attendance; redistribute Shutdown Pay and Time to Vacation Pay and Time.
• Maintain and track license keys, 4500 and InTouch terminals and tablets in Workforce Device manager
• Analyzed the differences between Kronos 6.3 and 7 based on environment and explained to Customer. Created test cases for customers.
• Worked on environment configurations necessary to successfully develop, deploy and maintain Kronos interfaces integrating HRMS (PeopleSoft), and Clocks like Kronos 4500.
• Provided audit for the client system for better stability and uptime of the system with enabling various logs of WFC.
• InTouch Bioclocks Analysis and Configuration on over 20locations
• Collaborated with internal teams as an Analyst for HR payroll policy, HRIS system configuration, and Kronos 6.5 set-up.
• Worked on implementation of all the building blocks of Work force Time Keeper and time Attendance module as well to configure the web server and app servers for the Kronos environment.
• Maintained and Supported Kronos Work Force Central Suite of scheduling, timekeeping, payroll and HR system.
• Provided Kronos 6.3 support tickets in a timely manner: Analyze system and look for new technology to improve processing and make modifications to existing pay rules and work rule using Kronos 6.3, Configure New Pay rules work rules as requested by business units provide efficient customer service modification and creation of interfaces using WIM.
• Created and maintained Workforce Integration Manager (WIM) interfaces for transfer of employee data between Kronos and HRMS. Audits interface results to ensure a clean and accurate production environment.
• Worked on designing Process Accrual Dates report in WIM which processes the accrual plan changes for Employees.
• Created Pay rules, Pay codes/Distributions, Combined Pay code, Wage Profiles, Labor levels.
• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, timekeeper, leave, attendance, WDM, WIM, scheduler, and analytics.
• Provided ongoing configurations and modification of Workforce Timekeeper, Attendance, Accruals, Scheduler, Hyperfind Query and other Kronos modules.
• Indulged in implementation of Kronos Workforce Central time management software on multiple platforms including SQL.
• Involved in the development of oracle Queries in Oracle HRMS module for Hyperion Reporting.
• Mapped and traced system wide data gathering from DBMS within the in-web analytics Project Management environment.
• Conduct Kronos testing on new configurations, upgrades, and processes and Maintained, updated and backup database daily by Microsoft SQL Server.
• Performed SQL queries, updated, tracked and resolved technical challenges and Designed SQL queries to mine data, created reports and identified trends in data.
• Involved in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs.
• Gathered requirements, business process analysis, system configuration (WFC, WFA, Leave, Process Manager, Pay Rules, Clocks, Attendance, Profiles, events, Security etc.) and production support.
• Gathered the Clients AS-IS time keeping (Kronos) and payroll (Benefits) functionality, analyzed to map with SAP Best Practice and designed TO-BE document.

Kronos Consultant

Confidential, Washington DC

Responsibilities:

• Designed, configured, tested, debugged, documented and maintained complex Kronos applications to satisfy requirements for version 6.0 to 6.2.
• Involved in implementation of advanced scheduler for employees of particular sites to reduce unnecessary costs of manual processing and possible employee relation's issue when schedule is not processed properly by the manager.
• Analyzing work of Workforce Device Manager (time clocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Compiled and distributed accounting reports, detailing hours, cost per hour and travel expenses, as well as, labor forecasting reports to Project and Executive Managers, monthly, or as requested.
• Implemented and configuring Kronos scheduler, accruals and attendance modules.
• Provided Supporting in the development of interfaces, deploying in hosted environment and defining Pay Tables of WIM.
• Created and customized data analysis tools such as Kronos Workforce Genies and hyper finds.
• Worked on implementing all building blocks of the Workforce Time & Attendance module as well configure the web server and app servers for the Kronos environment.
• Assisted in fully integrating the PeopleSoft system with Kronos WFC into current business environments and provide input on best practices.
• Work closely with HR and Payroll Department on resolving HR and Payroll issues concerning Kronos Interface Manager and outbound Payroll file issues
• Supported, configured, and tested Kronos pay rules, work rules, pay codes, zones, and security profiles.
• Effectively communicated with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems.
• Gathered new Kronos business requirements, developing and testing Kronos pay rules, pay codes, work rules, Function Access Profiles, Data Access Profiles, Labor Level Sets, Shift Guarantee's Holiday Rules and much more.
• Manage and monitor interface between Kronos and Performance Based Compensation Tool to ensure drivers are paid in accordance to the rules applied to their region.
• Involved in the process profile modification and deployment in kronos WFC.
• Fixed major issues with Employee missing accruals, accrual mismatch and Carryover balances by providing the data fixes.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Supported multiple databases on Oracle and SQL Server. Create and maintain Stored Procedures, Packages, DTS, tables and views.
• Created in-house adhoc reports per requirement to include the full life-cycle for developing innovative solutions and maintaining those utilizing SQL Server Reporting Services (SSRS) and enhancing of new project requests to meet the business needs.

Kronos Business Analyst

Confidential

Responsibilities:

• Conducted JAD sessions with stakeholders, business users at various phases of software development Life Cycle (SDLC) to discuss and resolve issues.
• Created Business Requirement Document (BRD), Functional Requirements Specification (FRS), and technical requirement specification for application development.
• Involved in collecting the business requirements to set rules for proper data transfer from Data Source to Data Target in Data Mapping and performed Gap Analysis of the processes to identify and validate requirements.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in the Kronos.
• Assisted in planning and defining the system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Interacted with the Subject Matter Experts (SME's) and stakeholders to get a better understanding of client business processes and gather business requirements and used SQL queries for extracting desired data from multiple databases.
• Validated business rules and all artifacts with users, approval and sign off and created test plans, test scenarios, test cases for unit and system.
• Assisted QA team in testing phase by creating Test Plans and Test Cases documents and worked on documentation for end user training and conducted end user training.
• Defined acceptance criteria for the completion of the solution. Created business requirement documents and integrated the requirements and underlying platform functionality.
• Gathered the Clients AS-IS time keeping (Kronos) and payroll (Benefits) functionality, analyzed to map with Best Practice and designed TO-BE document.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Worked in close proximity with Business users, project stakeholders, Subject Matter Experts (SMEs) and staff to understand high level business requirements and minute level specifications for new applications, and to modify existing applications.
• Followed the UML based methods using Rational Software Modeler/MS Visio to create: Use Cases, Activity Diagrams / State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Conducted JAD sessions, created Use Cases, workflow and power point presentation for web Applications.

HCM Business Analyst

Confidential

Responsibilities:

• Involved in gathering, analyzing and documenting business requirements.
• Developed and pruned the artifact repository and templates to conform the RUP standards.
• Conducted Gap analysis to derive requirements for existing systems enhancements.
• Conducted JAD sessions with extensive involvement from business, development, testing teams, architects, SME’s (Subject Matter Experts) of various business units.
• Extracted the Business Requirement Document (BRD) during various sessions with business leads and entered all requirements in Requisite Pro, tracing/converting them all the way into detail Functional Design Document and Technical specifications.
• Involved in Requirement Analysis, use case development, UML modeling using Rational Rose, Crystal Reports, and MS Visio.
• Involved in assisting project manager in planning, scheduling, and controlling projects based on schedules and requirements outlined by the business.
• Assisted QAs in creating test plans and Test Cases & involved with testing team to guarantee application meets the business requirements.
• Conducted project related presentations, training for users and provided reports to the higher management.
• Recognized for excellent ability to multi-task on projects consisting of diverse set of people, platforms and parallel timelines via exceptional communication, organizational and interpersonal skills.