SUMMARY:

An accomplished IT professional with 20+ years of experience in delivering high - profile products and software implementations and development projects utilizing Waterfall SDLC, AGILE, SCRUM, and KANBAN. Provide product vision and customer management to facilitate business strategies and product strategies between Executive Management, and IT/Business Units. Work with Product leaders and Architects to ensure system changes are implemented in a manner consistent with product design and architecture. Eliminate functional gaps, and assisting in the implementation of decisions.

EXCEL IN THE LISTED COMPETENCIES BELOW:

• Client-Facing
• Relationship Builder
• Product Strategy
• Strategic Planning/Critical Thinking
• Business Savvy
• Road Mapping
• Communication Skills
• Conflict Management
• Product Management
• Cross-Functional
• Self-Motivated
• Team-Oriented
• Leadership

PROFESSIONAL SKILLS:

• Ability to facilitate communication between Executive Management, and IT/Business Units. Facilitate business processes, explanation of unclear goals, and assisting in the implementation of decisions. Elicit clear and concise requirements from stakeholders.
• Outline current state and desired future state by utilizing gap analysis.
• Participated in Stakeholder Meeting, Prioritizing Backlog, Sprint Planning Meetings, Daily Stand-Ups, Grooming, Estimation, Review, Retrospect, and Closing meetings. Occasionally acts as Scrum Master during several meetings.
• Superior user of Aha, JIRA, Confluence, Rally, BlueWorks, Microsoft Visio, Microsoft SharePoint, and Microsoft Office Suite.
• Reduced manual problems by 90% by implementing an automated OCR application
• Participated in software manual testing and quality. Improving the organization production by 20%. (DDS)
• Implemented an organizational global application to revolutionize the mailing industry, by handling domestic and Confidential mail under one application. (DHL)

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Product Owner

Responsibilities:

• Experience working with Agile Delivery teams, utilizing Agile/ Scrum / Kanban
• Utilization of Aha to define roadmaps, sprint releases, and the creation of reports
• Participate in planning and tracking in all phases of the product lifecycle, from inception to introduction into the marketplace.
• Develop/maintain the product functionality backlog
• Participate in backlog grooming and sprint commitments to ensure that the right capabilities are developed.
• Evangelize the product with the business and managing between senior business leaders and the product development team.
• Ensure the product value proposition and desired business capabilities reflect in the product developed
• Develop user stories for implementation, working with Product owners across IT to ensure alignment toward the Confidential vision
• Ensure that the Product Backlog is constantly prioritized to secure delivery of maximum business value
• Demonstrate completed product functionality to the internal business clients at the completion of each sprint
• Work with business and IT delivery teams to identify and mitigate risks
• Communicate the vision and goals at the beginning of every release and sprint

Confidential, Roswell, GA

Product Manager / Sr. Product Owner

Responsibilities:

• Develop and maintain strong & productive relationships with all development and business stakeholders in order to ensure timely and effective delivery of software features.
• Create product strategy, roadmap, and vision to increase user adoption
• Utilize MVP development technique to align with product strategy
• Create Epics, User Stories, and Acceptance Criteria’s in JIRA
• Create documentation using Confluence
• Integration of UserIQ and Pendo application for testing user metrics
• Create and executing presentation to discuss product updates
• Perform to our internal team members
• Continuously groom and prioritize the backlog based on product and business priorities and dependencies with other product managers and development teams
• Ability to navigate and persuade personalities & business stakeholders
• Lead user acceptance testing for all new features and be responsible for final approval for all new features before acceptance into production
• Monitor metric performance of features and act as champion for any questions, concerns, or suggestions

Confidential, Alpharetta, GA

Product Owner

Responsibilities:

• Worked closely with product manager, scrum master, and key stakeholders throughout the organization.
• Established user stories, acceptance criteria that was moved into Rally and TFS.
• Driven and own backlog grooming and management, prioritize the iteration and drive acceptance testing and delivery of iteration
• Facilitated scrum ceremonies
• Participate in SAFe PI planning sessions (PDCA)
• Participate in PO Sync meeting with the RTE (Release Train Engineer)
• Participate in Release Management meetings
• Facilitate System demo between ART (Agile Release Teams)
• Overseen multi-function project teams with at least 10+ members including Developers, Business Analyst, and QC Personnel
• Validated all major design changes, epics, and stories
• Worked with product management, application architects, and development manager to help establish vision, release and annual program backlogs
• Responsible for coordinating and working closely with technical writer leader, engineers, and product management to produce product documentation such as user guides, release notes, internal and external
• Voice of the product and company at system demos, sales calls, conferences and industry forums
• Experienced in creating mockup and wireframes
• Experienced in working with internal, off-site and offshore product development teams.

Confidential, Atlanta, GA

Product Owner

Responsibilities:

• Successful track record implementing software development projects using Agile methodologies
• Prioritized Product Backlog
• Created users stories, based on requirements sessions with Product Managers and Business Units.
• Developed a Standardization MS SharePoint website to capture ICOMS data files anomalies
• Facilitated Risk Management sessions to discuss potential project risks.
• Utilized Balsamiq for wireframes and Visio for mockups while creating the Standardization website
• Developed test scripts, also participated in UAT, System, and Regression testing Assist and reviewed detail System Requirement Specification document (SRS) for assigned projects
• Mentored junior-level technical analyst

Confidential, Alpharetta, GA

Product Manager / Product Owner

Responsibilities:

• Configured COTS B2C SaaS (Vertical) application for major Confidential and domestic car dealerships
• Managed product team and stakeholders (15+) to conceive KPIs and continuous improvement of product strategy
• Monitored backlog, define/accepted iteration and user stories
• Developed and reviewed test plans and participate in UAT/Regression testing to ensure changes tested thoroughly
• Identified risks and escalate potential issues in a timely manner to avoid missing any milestones
• Utilized JIRA to create user stories and keep track and resolve outstanding issues
• Utilized Confluence for maintaining business requirements and project documentation
• Developed Release notes to keep client abreast of application enhancements
• Utilized SQL to create queries for extracting data and reporting
• Trained end users on system functionality and business processes
• Contributed project feedback to Confidential ’s monthly corporate newsletter

Confidential, Atlanta, GA

Product Owner / Sr. Business Analyst

Responsibilities:

• Developed resource strategies, budgets, staffing models, tools, and support plans necessary to execute the project
• Facilitated scrum ceremonies (Daily Stand-ups, Sprint Planning, Grooming, Release, Review, and Retrospect)
• Documented and analyzed .NET system requirements and translate these into required functionality, information and data in the form of user stories
• Prioritized the user story backlog to maximize business value
• Facilitated and collaborated JAD sessions with Confidential SMEs for ongoing DHAP projects
• Collaborated with the development team on user story inception and development
• Performed functional and non-functional gap analysis of business rules, and system process flows
• Created questionnaires and surveys using Survey Monkey

Confidential, Decatur, GA

Project Manager / Sr. Business Analyst

Responsibilities:

• Acted as primary the POC to ensure customer satisfaction and develop customer relationships
• Developed functional documentation for implementing a mobile web based technology for an existing Florida Ed system
• Created document for internal users, support personnel, and external customers on system changes and new procedures
• Utilized Balsamiq and Visio for wireframes and mockups
• Reviewed test plans, and test cases to ensure changes are tested thoroughly

Confidential, Alpharetta, GA

Product Owner

Responsibilities:

• Documented functional and non-functional business requirements, including process and data requirements, and associated success criteria in adherence to agile standards
• Assisted with scrum sessions to further product vision and strategy
• Utilized Microsoft TFS for requirement gathering, testing and release management

Confidential, Conyers, GA

Sr. Business Analyst

Responsibilities:

• Scheduled, coordinated and facilitated requirements gathering sessions with the business to identify and drive complete requirements
• Developed and maintained requirement traceability matrix to track requirements across the project lifecycle.
• Documented requirements and work flow diagrams with focus on process improvements
• Coordinated and participated in Train-the-Trainer session.
• Utilized Microsoft Project server to develop project schedule and keep abreast of resources and deliverables
• Utilized Microsoft SharePoint for version control of project artifacts
• Developed SOPs and materials for DDS projects.
• Overseen change management processes including facilitating weekly meetings with business and technology teams to assist in timely and quality project completion

Confidential, Atlanta, GA

Sr. Business Analyst

Responsibilities:

• Facilitated weekly status meeting to update client and project team on progress.
• Discussed with stakeholders business processes and rollout of enterprise-wide CT-Scan application.
• Developed use cases, and wire-frames designs
• Readsoft (OCR) application was used to image and capture health-care information from across the country.
• Interpreted XML/XSD Data for cleansing purposes.
• Worked with development team to test, troubleshoot and improve quality of application, once cost/benefit studied was completed, presentation was made to Center of Disease Control directors