Licensed Insurance Agent Resume Phoenix, AZ - Hire IT People

SUMMARY:

Dedicated administrative professional with proven ability to contribute to corporate goals and objectives, possesses outstanding academic and practical training in financial and business areas
Comprehensive experience in environments with problem resolution, customer service and business functions, all in time - critical, fast-paced and high-volume settings

CORE COMPETENCIES

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Licensed Insurance Agent

Responsibilities:

Receive inbound calls from Medicare Eligible individuals to enroll them in Medicare plans
Compare plans and ask probing questions to determine customer needs
Persuade Potential members to enroll in the plan that fits their needs
Complete enrollment application or set up in home appointment or meeting
Comply with Medicare guidelines, policies and procedures

Confidential, Yuma, AZ

Licensed Insurance Agent

Responsibilities:

Certificate of Appreciation: 03/11/14- Kudos Call Confidential Member, customer service satisfaction and expertise.
Recognition: 11/13/13- Scored 100% on all QA Evaluations & World Class Service to Confidential Members. Customer Champion of the month
Enroll Medicare beneficiaries into the different Prescription Drug and Medicare Advantage plans.
Educate members on various insurance products and answer questions regarding benefits and plan information.
Follow Medicare guidelines by reading disclosures and verifying personal health information with members.
Maintain knowledge of policies and procedures to ensure compliance with Medicare guidelines and provide members with accurate information

Confidential, Yuma, AZ

Customer Management Representative

Responsibilities:

Elite Team: Best performance Award for three consecutive months
Contact private individuals by telephone in order to solicit sales for insurance services
Use proper sales talks and techniques in order to persuade potential customers to enroll in the different insurance programs
Answer customer questions and handle complaints properly
Educate customers on the different Insurance products and services and customize our products to their needs
Meet daily, weekly, and monthly sales performance goals

Confidential, Yuma, AZ

Customer Telephone Sales Representative

Responsibilities:

Deliver prepared sales talks, reading from scripts that describe insurance services, in order to persuade potential customers
Explain products or services and prices, and answer questions from customers
Obtain customer information such as name, address, and payment method, and enter orders into computers

Confidential, Burbank, CA

Data Entry Clerk

Responsibilities: