Salesforce CPQ Consultant & Salesforce Technical Architect Resume

SUMMARY:

Total experience of more than 19 years in wide range of technologies in the fields of solution development, COTS implementation, technology consulting for Manufacturing, Hi - Tech, Telecommunications, Medical Devices, Financials & other Industries.
More than 15 years of hands-on experience in CRM (CX), Analytics Products like Salesforce, Steelbrick CPQ, Siebel CRM.
Expert in Salesforce CPQ (Steelbrick); strong experience in configurators, product rules, pricing rules, advanced approvals, option constraints.
Certified on Salesforce Steelbrick CPQ, Salesforce Admin, Sales Cloud, Salesforce Vlocity and also a Trailhead Ranger
Experience on Oracle Sales Cloud, Siebel CRM.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce CPQ Consultant & Salesforce Technical Architect

Responsibilities:

Build CPQ Quoting & Product configuration, pricing for Fortinet. Customer has a large family of product with many dependent components and were adding product at individual SKU level.
The ask was to improve the user experience, simplify the quoting process and help the sales team with guided selling and product configuration. Presented multiple product configuration options and then build the selected configuration.
As, there were many configurators, build a apex program to load the CPQ configurators. Used the pricing rules to build the discounting logic and reduce the complexity of existing process.
Used advanced approvals to simplify approval process used currently and migrated from old standard approval logic to advanced approvals, Reduced, eliminated need of custom apex logic .

Environment: Methodology, Agile, Product, Salesforce CPQ

Confidential

Salesforce Technical Architect

Responsibilities:

Project requires implementing Salesforce Sales Cloud, Financial Force for Cisco Advanced Services team. Integration requires integration with Oracle Project, Document Management, Other Cisco applications and Cisco Spark Messenger using Mulesoft, Rest API.
Apart from Technical architect role, I have also done migration of data from Oracle Service Cloud to Salesforce, build SFDC Integration with Cisco Spark Messenger, and involved with Mulesoft integration with SFDC for various Cisco applications.

Environment: Methodology, Agile, Product, Salesforce CPQ

Confidential

Technical Architect

Responsibilities:

Looking for architect who has strong depth in integrating Salesforce with Oracle products (EBS, Demantra). Confidential was introducing Salesforce CRM for their sales & service teams and wanted to integrate Customer, Product, Orders, Sales Territory, Sales History, Demand Management of Oracle ERP with Salesforce.
Multiple sessions with Business, IT team of Confidential were conducted to gather business requirements and to create user stories. I performed an extensive analysis of Confidential ’s customer, product, customer hierarchy, orders, sales usage to understand fields requiring synchronization with Salesforce.
Staging table were designed and build to push data from EBS to Salesforce using IBM Cast Iron Middleware. Data mapping document, user stories were built to capture the requirements. Complex customer hierarchy were also pushed from EBS to Salesforce successfully.
The solution is reusable and extensible and additional entities or applications can be brought in easily when required. The project was done in multiple sprints and CRPs were conducted involving Business, IT during each sprint.

Environment: Methodology, Agile, Product, Salesforce CPQ

Confidential

Technical Architect

Responsibilities:

New Salesforce Sales, Service Cloud implementation and migration from Siebel, Worked on Inventory Management module.
It was customized, and build using Salesforce Visual Force and integrated with existing Inventory Management services using Restful API.
Also, worked on Confidential Broker, Agent Hierarchical UI using Visual Force, Apex, SOQL & other Force.com features.

Environment: Methodology, Agile, Product, Salesforce CPQ

Confidential

Siebel CRM Consultant

Responsibilities:

Successfully managed & lead the delivery of Siebel CRM for Confidential . Project was executed in a period of 10 months & later went into AMS mode.
Project involves integration of Siebel 8.1.1 CRM with Oracle ERP, Oracle EBS Product Configurator, Demantra, Inventory, Oracle SOA (O2C AIA), OBIEE, Hyperion.
Involved in implementation of Siebel Marketing, Sales & Service Module, Quote to Cash, product configurator, pricing, territory management at its integration with ERP system.
The project involves data conversion & migration of product BOM & legacy data from Baan & other systems.