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Program Performance Management Lead Resume

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Wash, DC

AREAS OF EXPERTISE

  • Business Process Reengineering
  • Performance Analysis & Management
  • Portfolio Management
  • Investment Management
  • Requirements Development Analysis
  • Project Plan Development
  • Health
  • Care Policy & Management
  • Use - Case Specifications Development
  • Operational Workflow
  • Process
  • Improvement
  • Data Collection/ Research/ Analysis Expert
  • Gap Analysis Specialist
  • Process & Requirements Model Developer
  • Certified Scrum Master
  • Executive-Level Briefer

PROFESSIONAL EXPERIENCE

Confidential, Wash, DC

Program Performance Management Lead

Responsibilities:

  • Lead the strategy development and implementation planning of transitioning VEP from Program to Portfolio Management, helping VE leaders translate their mission, vision, goals and strategies into an actionable and executable transition plan
  • Design area processes in an effort to strategize VEP performance towards actionable outcomes, while reporting results to VE Program Leadership
  • Plan and manage the life-cycle of various monthly, quarterly, and annual performance reports aimed at enhancing VEP performance of 30+ enterprise wide projects, recommending future improvement of business in the organization
  • Provide regular guidance and develop requirements for 10 major Program disciplines within the Office of Program Operations, in an effort to create synchronization and alignment of essential Program areas, depicting a balanced view of the health of the Program
  • Conduct assessments of the logical sequencing of planned efforts, the validity of allocated budgets, and Program performance measurement methods to improve integrity and accuracy of performance
  • Lead the requirements development of a Performance Dashboard aimed to act as the automated Program Management tool
  • Special Projects
  • Develop a program wide proposal recommending improvements to the VE Investment Management processes and structure, focusing on the value of VA investments and emphasizing Return on investments Author a comprehensive proposal of Portfolio Management, mapping and analyzing AS-IS and TO- BE states, to include Performance Management, Value Management, investment Management, Organizational Change Management, and Human Factors Engineering, through all phases of the System Development Life Cycle (SDLC) Facilitate and participate in VE incubator Working Groups designed for business process improvement related to Outcome, Technical, Program measurement best practices

Confidential, Wash, DC

Senior Business Process Analyst

Responsibilities:

  • Assessed then aligned strategic VHA, OI&T, and DoD goals and objectives with key business and Health IT initiatives at enterprise level
  • Planned methods for the optimization and integration of various forms of performance measurement systems
  • Continuously analyzed program change control processes to establish, communicate, record and implement approved changes
  • Authored the Performance Baseline Management Plan and Annual Performance Baseline Report for direct delivery to U.S. Congressional stakeholders and ultimately to Office of Management and Budget (OMB) and Government Accountability Office (GAO)
  • Provided support for all VE Change Control administrative and technical processes, and served as Secretariat for VE Program Change Control Board (VECCB)
  • Conducted annual reviews of the VE Program budget, work and schedule planning packages, such as: Product Roadmaps, Operating Plans, Multi-Year Plans, Integrated Master Plans, Work Breakdown Schedules, and Integrated Master Schedules, Project Statements of Work, Work Packages, and Control Accounts

Confidential, Wash, DC

Business Process Analyst

Responsibilities:
  • Ensured organizational readiness for large technology deployments in the area of People, Process, Assets, and Financials for the Department of Information Technology (DIT) for a 100+ project portfolio
  • Provided flows and process models of client requirements and translate them into business solutions
  • Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the Software Development Life Cycle
  • Prepared comprehensive Use Case Specifications documents using the collected business gathering documents and the EPRMS system
  • Researched, evaluated, and made recommendations and/or developed reporting, analytic and business intelligent tools
  • Prepared and preformed executive-level briefings and presentations
  • Worked closely with SMEs in highly collaborative and team-oriented environments to identify and analyze core requirements and key features of the ongoing projects

Confidential, Wash, DC

Reporting & Documentation Specialist

Responsibilities:

  • Prepared and maintained documentation pertaining to programming, systems operation and user documentation
  • Tested change documentation against the product to ensure documentation changes were consistent with product changes using JIRA and Confluence
  • Translated business specifications into user documentation

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