Business Intelligence Resume Anderson, SC - Hire IT People

Objective

To leverage my skills in programming, database creation, and problem solving to progress my professional career at a national tier firm.

Education

Skills

Systems:

UNIX, Windows 9X/NT/2000/XP/2K3/7, LINUX

Databases:

SQL Server, Access

Languages:

Visual Basic, SQL, HTML, C, CSS, C++, Java, Android IDE Development

Software:

SQL Server 2008 R2, SAP, IBM Cognos 10,MS Office, Adobe CS6

Professional Career Profile

Quality Analyst/Business Intelligence Programmer
Confidential, Anderson, SC 6/2012 Present

Design and implement new strategies and services to improve efficiency and effectiveness by further developing process, methods, and instruments.
Provide initial analysis on reports using data imported to a SQL Server database from a SAP Business Warehouse, and Production environment.
Create reporting interfaces and dashboards for end-users.
Maintain and further develop applications used for testing of products.
Verbally explain reports/data to parties of various technical backgrounds.
Quickly and accurately fulfill ad-hoc requests.

Instructor/Data Control
Confidential, SC 7/2011 6/2012

Design and implement new strategies to increase customer loyalty and referral, decrease handling time for phone interactions with customers, and develop new solutions for maintaining student data.
Obtained a South Carolina Driving Instructor’s License and instructed students with a focus of improving driving habits and preparation for the South Carolina Driving Test.
Interface with customers over the phone to schedule classes and lesson.
Work in an instructor role in classroom setting and through driving sessions to prepare clients for driver’s license test.

Assistant Manager
Confidential, SC 9/2007-6/2010

Used standard POS systems to maintain store’s products, evaluate performances, and update national database of customer information.
Created and implemented new quality control techniques for customer support, data entry, shipping, and increasing customer retention.
Build reports to determine trouble/success areas in sales, inventory, and scheduling.

Activities