SUMMARY

• Over 7+ Years of professional experience in Software Industry with a good knowledge on Confidential .com, both as Administrator and Developer experience in the Confidential .com CRM platform.
• Experience in creating sketches, wireframes and prototypes for epics and user stories.
• Hands on Experience with Confidential Lightning Builder, Confidential lightning components.
• Good experience on visual force UI using lightning components.
• Experience in designing and developing Integration Solution using Web Service APIs, REST API and data load using Bulk APIs .
• Expertise in Sales and Service Cloud, Partner portal and Customer portal.
• Experience in different SDLC levels, including Analysis, Design, Coding, Testing, and Implementations, Maintenance, Enhancements.
• Strong experience in Steel Bricks/Sales force CPQ implementation. Well versed in setting up the package.
• Hands - on experience in using New Lightning UI to bring Confidential into the responsive UI era of web-based applications.
• Strong knowledge about Sales cloud , Service cloud , Community cloud & Marketing cloud configuration and customization and good understanding with Client/Server architecture.
• Experienced in web technologies - HTML, CSS, XML, JSP, JavaScript, WSDL and SOAP.
• Experience with SFDC integration events, triggers. Worked with SFDC Apex REST API, SFDC Bulk API, SFDC Workflow Outbound Messaging.
• Manage all CM tools (JIRA, Jenkins, ANT, GitHub, Visual Studio) and their usage/process ensuring traceability, repeatability, quality, and support.
• Strong reporting background using standard reporting tools including standard sales force.com reporting functionality.
• Worked with Confidential Process Builders and Lightning Flows consolidated existing workflow rules with process builder.
• Performed data analysis for data migration, integration to Confidential from other data bases and performed Data migration using Data Loader, Informatica, Demand tools.
• Ability to work in a cross functional environment with various business levels, and end users to find and communicate business process.
• Flexible and enthusiastic team player with excellent verbal and written communication skills and leadership skills to develop creative solution for challenging client needs.
• Exceptional presentation skills, Multi-tasking capabilities, hands on with client/customer relation skills.

TECHNICAL SKILLS

Salesforce.com: Confidential Lightning, Apex Language, Apex Trigger, Apex Class & Apex, Visual force (Page, Component & Controllers). SOQL, SOSL, Email template, formula, Validation rules, apex trigger, workflow and approvals, App exchange, Eclipse, force.com IDE, Apex data loader

Custom Integration & Management tools: Outbound Messages, Workflow and Approvals, Field updates, Reports, Account Management, Contact Management, Email Services, Security Controls, Custom Objects, Custom Settings, Custom Labels & Tabs, AppExchange Package & Custom Application and Sandbox Data Loading, MS Visio, HP ALM, QC, JIRA

Force.com tools: Eclipse, Force.com Eclipse IDE Plug-in, Data Loader, Workbench, Snapshot, Steel Brick CPQ

Web Technologies: HTML, Java Script, XML, CSS, WSDL, JQuery

Languages: C, C++, Apex, Core java, Java, Javascript

Database Scripting: SQL, PLSQL

Java Framework: J2EE, Struts, Hibernate.

Relational DB: SQL, SOQL, SOSL

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Salesforce CPQ Consultant

Responsibilities:

• Installed and Setup Confidential CPQ & Advanced Approval packages.
• Creating and implementing Product Management process, taking a deeper dive into product configurations. (Setting up dependencies)
• Working closely with Product Owners, Enterprise Architects, Sales, and Customer Success to identify new opportunities for innovation.
• Designing and developing Quote calculator plugins for establishing the relation between products under nested bundles.
• Structuring product pricing and discounting for bundles using Price Rules.
• Helping customer to build quotes using Quote line Editor, Product Rules, Pricing Rules and Configuration Attributes.
• Built a Lightning component on Account object to facilitate custom usage-based amendment scenario for the customer with the use of debit notes.
• Setup Approval flows on Quote & Debit Notes objects firing actions to Field updates, Email alerts, triggering outbound message for business process automation.
• Created Visualforce Pages for Lightning Experience, Alternates for Java Script Buttons.
• Proactively created Apex Triggers and Apex classes using Custom Metadata Types and also developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
• Experienced with Amendments for billing, invoicing, and subscriptions and take control of sales process from Quote to Cash.
• Formalized and advanced our evolving customer-focused product roadmap with a strong emphasis on delivering thoughtfully designed and well executed features.
• Conduct customer-research and near continuous collaboration with internal team to define feature requirements.

Environment: Confidential Lightning Environment, Steel Brick CPQ, ANT, IntelliJ IDEA, Force.com platform, Apex Language, Visualforce Pages, Custom Component, Lightning Component, Sales Cloud, Custom Controllers, Flows & Approvals, Custom Objects, HTML, Web Services, Reports, Sandbox, Eclipse IDE Plug-in, Workbench.

Confidential, Los Angeles, CA

Sr. Salesforce Developer

Responsibilities:

• Agile Development Methodology was followed for the implementation.
• Involved in Scoping Phase, Gap Analysis, Testing, and Implementation Phase of project called Q2C (Moved the order management functionality from Siebel to Confidential ).
• Familiar with Steel Brick CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically with Steel Brick CPQ.
• Designed and developed a Quote document structure and Quote templates associated to it.
• Experienced with for billing, invoicing, and subscription. And take control of sales process from Quote to Cash
• Involved in Lightning conversion for Reports, Dashboards, Tasks, Leads and other objects.
• Designed and developed PPM schedules for the organization.
• Performed Code Cleanup on various objects Confidential various levels before moving from classic to lightning.
• Developed/rebuilt various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Skilled in understanding and implementing the new Confidential Lightning Experience.
• Analyzing the Scenarios for switching between Confidential classic and the Lightning Experience.
• Worked on Confidential Lightning Components for building customized components to suit business needs.
• Using ANT along with the change sets for the regular deployments.
• Involved in Lightning conversion for Reports, Dashboards, Tasks, Leads and other objects.
• Extensive experience on S controls, Visual force pages and Page layouts according to the Business requirements.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also, created junction objects to establish connectivity among objects.
• Worked on removing Siebel dependencies from CPQ Quote, Opportunity and other objects.
• Written apex SOAP web services classes for inbound calls to Confidential and other consumers used Partner WSDL to consume Confidential data.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.

Environment: Confidential CRM, Siebel CRM, Steel Brick CPQ, Zuora, Force.com platform, Apex Language, Visualforce Pages, Custom Component, Lightning Component, Service Cloud, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, Reports, Sandbox, Eclipse IDE Plug-in, Workbench.

Confidential, Raleigh, NC

Sr. Salesforce Developer

Responsibilities:

• Involved in discussions with Business Analyst and Project Managers to provide best solutions possible in Confidential for the requirements collected.
• Experience in working with Agile development methodologies
• Assisted and guided the business in finding the right solution and approach to meet business requirements.
• Build reusable components, and customized Salesforce1 mobile app using Lightning component framework.
• Used Lightning process builder for visualizing and creating automated business processes.
• Meeting with the clients regularly to reach the organizational goals.
• Using Confidential Workbench timed SOQL queries to get the most optimized version of the query.
• Developed different Visualforce Pages to suit to the needs of the application using different Visualforce components.
• Worked on all phases of the Software Development Lifecycle.
• Implemented Confidential Lightning Components for small set of users within the organization.
• Developed Visualforce pages which rendered based on Salesforce1 App or Web.
• Efficiently worked with standard Confidential objects like Accounts, Contacts, Leads, Cases and Opportunities.
• Worked on Service Cloud and Sales Cloud implementations. Experience in developing and maintaining email templates within Marketing Cloud.
• Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.
• Designed Confidential Service Cloud console to boost productivity with the dashboard-like interface, reducing clicking & scrolling, making it easy to quickly find/update/create records.
• Effectively created the Picklists, dependent Picklists and junction objects to establish the connectivity among objects.
• Used Change Sets, Force.com Migration tool to deploy components across various sandbox and production environments.
• Expertise in configuring, using and administrating GIT version control system.
• Involved in daily production bug fixes raised by QA and business users in the Org.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the clients over calls and emails effectively.

Environment: Confidential CRM, Force.com platform, Apex Language, Visualforce Pages, Custom Component, Lightning Component, Service Cloud, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, Reports, Sandbox, Eclipse IDE Plug-in, Workbench.

Confidential, Minneapolis, MN

Salesforce Administrator/Developer

Responsibilities:

• In the service cloud environment, performed the role of Confidential .com Developer and Administrator in the organization. Also Participated in translating and documentation of business requirements into functional requirements.
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Confidential .com (SFDC) and other Platform based technologies like Visual Force, Force.com API.
• Customized Company Profile, Page layouts, record types, Security &; Access Controls and Communication Templates as per the organization requirements.
• Proficient in Developing Apex Triggers, Apex Classes and Test Methods to facilitate details capturing and updating on leads, prospects and contacts, sandbox data loading and Web services API.
• Developed Complex Apex Batch Jobs and changes to the existing Jobs for better Performance.
• Designed high level customized visual force pages using extension controllers, custom controllers and standard controllers.
• Used SOQL SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created case escalation rules to escalate cases automatically if they are not resolved within a certain period of time, also worked on app-exchange tools for tracking orders.
• Created formula fields and Roll-up summary to validate the information provided by the customer using validation rules.
• Created templates using CSS, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Worked extensively with various Confidential objects such as Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Designed and implemented Custom Objects, Page Layouts, and Custom Tabs to suit application needs.
• Implemented Confidential .com web services client using Confidential web services API, Java, XML and partner WSDL.
• Exported data from legacy system and imported into SFDC through Apex data loader for data migration.

Environment: Saleforce.com, Security Controls, Escalation rules, Assignment rules, Record types, Custom objects and Fields, Workflows, Rules, Data loader.

Confidential, Dallas, TX

Java Developer

Responsibilities:

• Participated in requirements grooming sessions with business users, developers and created Technical Design Documents with coding standards and pseudo code.
• Involved in technical design sessions and performed peer-code review before code is migrated to QA.
• Worked on Eclipse IDE with Force.com plugin for developing Apex programming and customizing meta-data components.
• Created custom relationships on the objects using Lookup, Master-Detail relationships and created junction objects to establish many-to- many relationships.
• Written and tuned SOQL, SOSL with consideration of Governor Limits for querying across large datasets and performed DML operations.
• Written Apex Batch, Schedule classes by implementing Batch able, Schedulable interfaces to perform DML operations Confidential scheduled intervals.
• Implemented apex callouts to Exact Confidential by consuming Exact Confidential WSDL.
• Implemented Email-to- Case, Case Escalation rules, Case Assignment rules for service request automation.
• Worked as an admin for Creating Users, Profiles, setting up organization role hierarchy and public groups.
• Configured Single Sign-On using Active Directory and worked with AD team.
• Built package.xml and deployed components to sandbox and production instances using Force.com ant migration tool, Workbench and Change Sets.
• Participated in the bug review meetings, updated requirements document as per business user feedback and change in functionality of the application.
• Help users with Chatter teams/Groups and follow application as well.
• Participated in the training sessions provided by the Confidential team.

Environment: Confidential .com, Security Controls, Escalation rules, Assignment rules, Record types, Custom objects

Java Developer

Confidential

Responsibilities:

• Involved in Requirement gathering, Analysis and Design using UML and OOAD
• Developed user interface using HTML, CSS, JSPs and AJAX
• Client side validation using JavaScript and JQuery
• Designed the Application using Model View Controller Architecture
• Developed different modules using J2EE (Servlets, JSP, JDBC, JNDI)
• Integrated the Application with Database using Hibernate
• Communicated between different applications using JMS
• Used JNDI for registering and locating Java objects
• Interacted with backend Oracle and wrote stored procedures, functions and cursors for deleting and inserting using PL/SQL
• Deployed the Application in WebLogic App Server
• Developed test cases and performed unit testing using JUnit framework
• Worked on production issues
• Interacted with the Users and Documented the Application

Environment: Java, UML, HTML, CSS, JSPs, AJAX, JavaScript, JQuery, J2EE, WebLogic, JNDI, JMS, Hibernate, PL/SQL