SUMMARY

• Certified Product Owner adept with agile principles and methodologies to deliver end - end requirements
• Entrepreneur who has co-founded 2 startups and led them through growth cycles.
• Product Generalist with experience working on enterprise and consumer apps used by ~250M users and enterprise applications
• Worked on products in domains across Digital Media, Healthcare, Finance, Enterprise mobility and Consumer applications

TECHNICAL SKILLS

Mobile Technologies: iOS, Android, Windows Phone, PhoneGap

Enterprise & Web: Cross Platform and hybrid development, HTML5, PHP, Java, Python, HTML5/CSS3, Java Script, J2EE, Selenium framework, Pega 7, SharePoint, Hadoop, Big Data, Enterprise analytics

Multimedia: Wire-framing and prototyping

Project Management: Proficient in Agile and Waterfall methodology | Scope exploration, Customer identification and research, Requirement Analysis, ROI analysis, Costing & Budgeting, Scheduling, Team allotment, Testing, QA, Go Live and Support

Other: Enterprise SaaS products, Team Building and Mentoring, Client relations, Business and IT planning, Vendor management

PROFESSIONAL EXPERIENCE

Confidential

Director of Product Management

Responsibilities:

• Primary role as a Director and end-end owner of digital transformation for products used by 250M+ users and small businesses
• Led products like Express Checkout, Digital Wallet and MYCA and scaled it to 250M+ users across web and mobile applications on iOS and Android platforms
• Owned concept to launch and enhancements of SaaS products used globally by Small and Medium businesses to accept payments on the go
• Use data to create, analyze and prioritize new product initiatives and get funding approval from leadership
• Work with scrum teams to create, prioritize roadmap, release plan, user stories and acceptance criteria. Manage strategic and tactical feature trade offs
• Business leader for a $35M P&L across 10 markets to generate $900M($500M in Consumer and $400M in SaaS products) in revenue and $8B in transactions
• End to end product life cycle leadership role in business and technology
• Setup and executed processes to automate technology team of 90 members; improved turn around by 10%
• Executed lean agile processes to reduce overheads by 40% in the program
• Led the cultural change to move away from internal processes in order to build a dynamic environment to focus on build fast and ship at scale model and integrate continuous data driven learning
• Leading a team of 15 direct reports across portfolio projects

Confidential

Director

Responsibilities:

• Held leadership roles to grow the company $45M yearly revenue and to a team size of 189.
• Established digital strategy to grow enterprise customer base and rapid market penetration that allowed non-liner growth with lean business team
• Implemented Agile methodology as a startup and established technology growth and delivery models that allowed rapid scaling
• End to end product management from market research, product requirements, MVP development and acceptance, establishing and prioritizing product roadmap, implementation and delivery of new product features to maintain thought leadership position, establish pricing models for SaaS scaling
• Develop, validate and establish products in Enterprise and consumer data analytics, enterprise mobility and healthcare verticals in NA, Europe, India and SE Asia markets
• Researched and identified metrics to benchmark SaaS product performance, new product features and proactive development to retain market leadership
• Implemented enterprise model to incorporate SaaS product to 30,000 enterprise users
• Led Product integrations for eCommerce and healthcare platforms impacting 400M+ consumer users
• Established enterprise mobility platform that allowed development and deployment of federally compliant enterprise mobile and enterprise consumer applications
• Built and deployed loyalty analytics platform for marketing prediction and attrition prediction in the SE Asia market
• Managed end to end cycle for marketing, sales and customer account management

Confidential

General Manager

Responsibilities:

• Headed development of mobile and web based SaaS business management software prior to acquisition by Atom Inc.
• Led the product team to achieve 15% quicker product and version releases that impacted 25,000 enterprise customers
• Responsible for customer implementation, success and product vertical growth to $250M SaaS revenue
• Implemented QA processes that led to 45% decrease in bugs and issues in development
• Initiated and led development of remote global access service that allowed 100,000 users to on-board immediately across 15,000 enterprises
• Was responsible for $30 million yearly technology spend for the product in the US and APAC to maintain product growth and enhancements
• Managed marketing team of 5 with creating landing pages, email campaigns, social media campaigns, paid online advertising on LinkedIn, Google and Facebook to meet key management guidelines and P&L targets
• Responsible for everyday activities of a global cross functional team of 40
• Headed integration of acquired product into Mitrasoft’s core technology platform
• Development metrics for decision models based on end user interaction with the system to prioritize product roadmap to deliver better value to the customer
• Ensured 100% customer satisfaction with on time product delivery and implementation