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Senior Delivery Manager, Data Analytics Resume

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SUMMARY

  • Visionary and pace setting IT management professional with demonstrated program management experience in leading BI organization.
  • Lead global teams to deliver BI solutions for internal and external customers using Agile framework. Ability to switch between technical and management track to solve complex problems.
  • Extensive experience in data architecture, data governance and modeling.
  • Possess strong ability to forge meaningful stakeholder relationships, and influence teams, customers, and peers. Certified AWS solutions architect and professional Scrum Master.

TECHNICAL SKILLS

Cloud Platform: Azure ADLS, Talend, HDInsight, Hive, SQL DW. AWS Certified Solution architect .

Database & Tools: Oracle, SQL Server, Vector, Toad, Sql Loader, Tomcat and Oracle Web Server, Selenium, JIRA

Visualization Tool: Tableau, QlikView, Business Objects BOXI, Crystal Reports, WebFocus

Data Integration/CDC: Attunity, Data mirror, Oracle Triggers, Sql Loader, PL/SQL.

ETL Tools: Informatica, Abinitio GDE, OWB, Dynamic PL/SQL, Shell Scripts

Languages & Tools: SQL, PL / SQL, PRO*C, C, XML, XSL, BPEL, Transact SQL, HTML, Python, JavaScript

PROFESSIONAL EXPERIENCE

Confidential

Senior Delivery Manager, Data Analytics

Responsibilities:

  • Evaluated the on premise to cloud platform migration and participated in implementing Azure ADLC, Azure data factory, Talend, HDInsight, Hive, SQL warehouse, and Tableau. Certified AWS solution architect.
  • Established business road map to transition users from the legacy system to a supported BI platform and classified 82% of reports into obsolete, to merge, and as business critical.
  • Spearheaded the plan (Requirement), build, and support operations / process for data warehouse in delivering business insights and analytics solutions for various business groups, and retired legacy systems.
  • Set BI standards, reviewed and approved by serving as a key participant in the design and architecture review for all projects. Established operation metrics for each team and conducted monthly operations review with vendors.
  • Monitored production systems operational support, security and compliance, business resumption and disaster recovery, SOX and audit compliance, and information security risk assurance.
  • Delivered projects and change requests using Agile process. Mentored staff and contract employees from international dev ops, QC and prod ops teams to deliver high quality deliverables and exceeded operation metrics.
  • Optimized production operation, decreased resolution time, met monthly operations metrics, and strengthened team morale by establishing Responsible, Accountable, Consulted, and Informed (RACI) matrix and establishing metrics. Automated QA Testing to reduce integration and regression cycle time in a Global data warehouse environment.
  • Assisted with the design and build of a business data layer, semantic layer to support the business community in working with data warehouse and data mart/data vault data to gain business insights.

Data Warehouse Manager, Business Intelligence

Confidential

Responsibilities:

  • Successfully completed an expanded Xerox IOT devices usage profile data collection project by synergizing project managers, developers, and cross - functional teams.
  • Established an operations run book explaining a complete process and guidelines for Development, QA and production support team to avoid friction and improve productivity.
  • Achieved customer delight, engendered trust in the data, and controlled defects by implementing a standard five-why analysis for issue resolution and root cause analysis.
  • Reduced development and operation costs by transitioning ETL from Abinitio to OWB.
  • Established transparent communication strategy/templates to streamline continuous delivery process across geographically spread BI team and end users for delivery management.
  • Conducted continuous process improvement reviews to avoid non-value-added activities and improve data quality.
  • Transitioned the business owned Qlikview decision support system to the Business Intelligence IT organization.

Lead Data Architect, Business Intelligence

Confidential

Responsibilities:

  • Create and manage architecture documentation and project artifacts such as data models, data dictionaries, ETL data maps, and performance requirements.
  • Participated in long-term data warehouse roadmap and dashboard architecture planning
  • Created design and architecture standards and provided mentorship to technical staff at all levels,
  • Identified job dependency and self-audit daily job schedules by designing job control architecture.
  • Boosted business confidence in reporting data by introducing data definitions and a business data catalog.
  • Created database role-based user security to access data from various applications and tools.

Technical Lead

Confidential

Responsibilities:

  • Decreased labor hours and streamlined processes by collaborating to rewrite the point-of-sale application.
  • Contributed to initiatives in the Oracle applications, customer service, and data warehouse business areas while still primarily focusing on SIS applications.
  • Designed and implemented physical data model for custom application and managed data access security.

Confidential

Senior Consultant

Responsibilities:

  • Implemented the service interface conversion from 10.7 to 11i Oracle application (OM and AR), the CRM package-Open Uptime upgrade for the database side of an application, and the interface design and development for service logistics.

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