Implementation Consultant Resume
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Dallas, TX
SUMMARY
- A highly experienced Dynamics 365 Consultant with strong Technical, Development & Functional experience, Cloud Deployments, driving IT business ERP applications, complex transactions. Over 14+ years of experience in the IT and Manufacturing industry associated with Global clients, Cloud deployments, software development, configuration, and customization. A proven leader and motivator with strong Business Analysis, Project Management expertise, combined with excellent Business knowledge.
- Direct, organize and monitor implementation of all program including CRM and D365 and enhancements for greater efficiency in the business process.
- Collaborates with management and other employees to ensure a complete understanding of business needs
- Work closely with the President and other senior managers to provide high - quality strategic leadership.
- Oversees the formulation of all finance and business reports.
- Focus on strategy execution by providing executive oversight, guidance, and support for significant strategic initiatives.
- 16 full life cycle implementations in Microsoft Azure with Microsoft Dynamics 365 Finance & Operations, AX2012 & Epicor ERP in manufacturing environment for Oil & Gas industry.
- Able to deliver a project from a concept through deployment using Agile ALM for Project Management, Requirements gathering, development, testing, QA & customer support during hyper care.
- Tracks progress against deliverables adjusts plans as required and provides regular status reporting to VP.
- Experienced with capturing and documenting requirements from business users, managing project expectations and scope, planning, forecasting, budgeting, negotiation, leadership, and organizational skills.
- Proven experience in understanding the current business requirements, analyzing the business challenges, providing the user with a technical solution to address the business challenges and ROI.
- Successfully Architected & delivered several global cloud deployment large scale business applications including Dynamics 365, AX2012, Epicor ERP, Oracle Financials, custom development and integration projects participating in all phases of the life cycle processes (Quote to Cash & Procure to Pay).
- Hands on Experience with Implementation and configuration of D365 Financial Modules; GL, AP, AR, Fixed Asset, and Bank Management.
- Hands on Experience with Implementation and configuration of D365 Trade & Logistics modules: Sales & Marketing, Product Information Management, Production control, Master Planning & Inventory Management.
- Integrated Third party Applications such as Avalara, Crowe Leasing, CPQ tools into Microsoft Dynamics 365.
- Implemented Advanced warehouse management system using hand scanners, mobile printers to streamline the process of warehouse handling and increase the efficiency.
- Experience with Microsoft BI stack (SSIS, SSAS & SSRS), Power BI, Microsoft Power App’s.
- Built & configured the Dynamics 365 environments in Azure DevOps, built UAT, Development & Production environments from scratch.
- Responsible for the code management, deployment, upgrades of Dynamics 365 environments in Azure DevOps.
- Hands on technical experience in defining the D365 user security roles as per SOX compliance without any SOD conflicts.
- Hands on technical experience with Data Migration in Dynamics 365 using DIXF Entities, developed several DIXF entities scripts to upload the data for migration of customers, suppliers, Items, BOM’s, orders, project, jobs, projects, purchase orders, Inventory, AP & AR load.
PROFESSIONAL EXPERIENCE
Confidential, Dallas, TX
Implementation Consultant
Environment: Microsoft Dynamics 365 Finance and Operations 10.0.5
Responsibilities:
- Collection and Analysis of client business processes, Documentation, Mapping the requirements and proposing suitable changes in line with the product.
- Used Agile ALM tool for Project Management, Requirements gathering, development, testing, QA.
- Create the Functional Requirement Document (FRD) based on the document/report/ daily activities collected from the client.
- Preparation Solution Blueprint to present a high-level understanding of the future system to the business.
- Built multiple Dynamics 365 Environment in Azure DevOps to support the golden config, Build Test, UAT & Production environments.
- Implemented and configuration of D365 Financial Modules; GL, AP, AR, Fixed Asset, and Bank Management.
- Implemented and configuration of D365 Trade & Logistics modules: Sales & Marketing, Product Information Management, Production control, Master Planning & Inventory Management.
- Use of Microsoft Sure Step methodology (Microsoft SDLC) to improve the quality of the project continuously.
- Responsible for code deployment from Azure Dev machines to Tier 2 & Tier 3 Environments in Azure DevOps.
- Provide solution overview training to business users explaining Dynamics 365 functionality across various modules and processes.
- Proposing necessary changes in client business process to go with product functionality & configuring the product to suit the requirements as per Functional Requirement Document (FRD).
- Mapping the processes with Dynamics 365, in order to see how many processes, fit into the D365 or how many can be provided by means of workaround and how many processes need to be customized.
- Ability to analyse and recommend solutions to any technical difficulty in a timely manner.
- Working directly with clients to understand their business processes and determining project deliverables.
- Hands on development with UI Forms, custom reports using Microsoft Visual studio.NET & created custom extensions for Database tables, form entities.
- Acting as the liason point between functional and technical teams so that solutions can be developed as per the scope.
- Guiding Project Managers and keeping them informed on the status of the project and deliverables.
- Executed User Acceptance Testing (UAT), Facilitate defects and User training.
- Created extensions for DB Tables, build and synchronized the application.
- Created custom SSRS Reports to support business operations.
- Designing Master data templates and reconciliations for data migration using DIXF.
- Created custom entities for data export to Microsoft Azure SQL & developed external web application applications using the ASP.NET, C#.NET to be used by CSR Teams.
- Integration of external API with Dynamics 365 to support Asset Leasing, used REST for data management framework for data communication between leasing API & D365.
Confidential, Dallas, TX
D365 Implementation Consultant
Environment: Microsoft Dynamics 365 Finance and Operations 8.1
Responsibilities:
- Conducting knowledge transfer sessions, analysing client requirements, objectives and suggesting Business Re-Engineering processes by eliminating non-value addition process.
- Performing Fit-gap analysis, documenting the Solution Design Document, Functional Design Document.
- Used Agile ALM tool for Project Management, Requirements gathering, development, testing, QA.
- Providing information to technical team to complete the required development and performing unit testing.
- Implemented and configuration of D365 Trade & Logistics modules: Sales & Marketing, Product Information Management, Production control, Master Planning & Inventory Management.
- Conducting functional testing of modifications and sub-processes during the implementation process
- Coordinating with client project managers and users to guide them through the implementation process and configure the application according to customer requirements.
- Showcasing functional business processes/systems as to how the solution meets client business requirements.
- Developing data conversion plans and data migration activities.
- Facilitate functional sessions and weekly status meetings with clients.
- Preparing user manual scripts and training the users on the business process in the system.
- Preparing the cut-off plans and performing the data migration activities.
- Providing after Go-live support to business for the smooth running of the business.
- Developed custom UI forms in Dynamics 365 using the templates that were designed in AX2009 for CRM module.
- Developed custom SSRS Reports with custom tables and custom fields using extensions in Microsoft Visual studio.NET
- Architected, integrated an external API CPQ (Configure, Price, Quote) tool which is integrated to Dynamics 365 to access Items, BOM’s using the REST web services for data management framework with CPQ API.
- Integrated 3rd party API to support the vendor payments using the REST web services for data transfer to NVoice Pay service & Dynamics 365.
Confidential, Dallas, TX
D365 Implementation Consultant
Environment: Microsoft Dynamics 365 Finance and Operations 8.0
Responsibilities:
- Business requirements gathering & Performed the gap fit analysis to find the gap in the tool from their current business practices
- Redesigning of the business process to meet the current business needs and practices.
- Mapping functionality to Dynamics 365, identification of data elements to be changed, and migration of required data.
- Coordinate / perform migration activities and validation associated with data refresh to provide a more representative environment for testing / development
- Implemented and configuration of D365 Financial Modules; GL, AP, AR, Fixed Asset, and Bank Management.
- Implemented and configuration of D365 Trade & Logistics modules: Sales & Marketing, Product Information Management, Production control, Master Planning & Inventory Management.
- Deployed several Microsoft dynamics cloud hosted environments for UAT, Staging & Golden config environment.
- Database backups from production to Sandbox environment for trouble shooting of the issues.
- Deployment of the custom code, validation in the UAT and deploying into production using the LCS portal.
- Define business processes and specify detailed requirements for continuous improvement to business applications and environments.
- Execute end to end transactions for Order to cash(O2C) & Procure to Pay(P2P).
- Document current & future-state business processes including task and workflow analysis using business capacity.
- Lead data conversions and defined interface requirement activities, including data mapping, analysis, and cleansing.
- Authored various functional design documents for the ERP MS Dynamics 365, Project Charters, Project Plans, Validation Plan, Test Scripts, Training Materials, UAT cadences, Use Cases and User Guides.
- Developed custom user security roles by modifying the privileges and publishing them to remove the SOD conflicts as per the SOX compliance.
Confidential, Dallas, TX
ERP Implementation Consultant
Responsibilities:
- Architected the end to end application in Microsoft Azure cloud environment.
- Upgraded Epicor 9.05.702A progress to Epicor 10.2.400.9
- Converted the crystal reports in Epicor 9 to SSRS reports in Epicor 10.
- Built the Epicor 10 infrastructure in house with robust and reliable performance, load balancing.
- Development of complex BAQ’s, multilayered BAQ’s (sub Query), dashboards to support the day to day operations of finance.
- Development of the project plan from start to go live, delivered the project on time without any issues.
- Developed the business process mapping from order to cash & procure to pay
- Developed End to End detailed test scripts for the users to test and record the testing results.
- Conducted the UAT with data staged and CRP, all issues were documented, prioritized and were resolved in time for the Go-live. The Go Live was on time without any major hurdles.
- Developed end user training manuals and trained the users on using Epicor10 globally.
- A delta training was provided to existing Epicor users of Epicor 10 to introduce them to the new ounces & new functionality in using Epicor 10.2.400.9
- Implemented the Microsoft Power BI cloud tool for custom reporting.
- Epicor ERP Full Life cycle Implementations for NA, EMEA, APAC Business Units.
- This is a migration from Quick Books, home grown ERP Applications & Manual process to Epicor ERP.
- Designed the ERP business processes to fit the current business practices for business to utilize the ERP and drive demand generation from Epicor ERP.
- Redesigned the manufacturing & financial business process to fit the product line and provide transparency in the flow of transactions from order to cash & procure to pay.
- Created new company’s per business unit in Epicor to separate out a division so that it can have its own trial balance, General Ledger & Balance sheet.
- Redesigned the business process to fit the current business needs and to give more control to the MRP in generating the jobs, drive the demand and schedule. A customization is developed to run post MRP process to link the appropriate project ID to PO suggestions and unfirmed MRP jobs.
- Redesigned the business processes for the sub contract model in custom Manufacturing (Make to Order) environment to make it easier for the end users to track project life cycle, costs, warranty and field service.
- Conducted the UAT sessions to make sure the system configuration is working as per the region requirements and reporting.
- Trained the End users on how to utilize the ERP in executing the transactions from Order to Cash and Procure to Pay.
- Developed the DMT scripts for the import of GL, customers, suppliers, parts, BOM’s, Inventory, sales order, projects, jobs, purchase orders, Open AP, Open AR, Job costing, GL Balances.
- Migrated all data into Epicor ERP with the DMT scripts.
- Epicor MES in manufacturing shops.
- MES is customized to make it simpler on the shop floor, everything is automated using the bar code on the touch screen Wyse terminals & hand scanners i.e. employee login, logging into the jobs.
- Implemented barcode scanning to clock into jobs, handle inventory transactions & receiving of Purchase orders.
- Worked with the Engineering team to refine the BOM structure for MRP to have more control in analyzing the demand and produce Manufacturing & purchasing suggestions.
- Worked with the Production Control & Planning/Scheduling teams in refining the resource groups, resources to build the Bill of Operations.
- Defined the end to end business process for MES in collaboration with Engineering, Production, Scheduling/Planning teams to streamline the process in achieving the ROI.
- Developed custom Job travelers to make it easy for the shop floor employees to track the time when working on multiple jobs.
- Custom Management reports have been developed to track the current shop capacity, Projected shop capacity for 52 week projection.
- Custom reports have been developed to help project management, production control departments to provide a visibility on the estimates Vs Actual job costs and on time delivery of the Finished Goods.
Confidential, Dallas, TX
Programmer Analyst / Senior .NET Developer
Responsibilities:
- Involved in the scope management, effort estimation, schedule management and Risk Management.
- Develop requirements and architect a solution using MVC, UML /RUP, and Agile methodology.
- Development of application software with Microsoft Development Studio.
- High level design (HLD) and low-level design (LLD) of the system using Sync, Bridge, Facade, Visitor, and singleton design patterns.
- Responsible for SSRS Report data to combine with the report layout elements and the combined data is sent to a report renderer.
- Responsible for writing the BAQ, developing dashboards.
- Responsible for the report development using crystal with BAQ & ODBC.
- Customize the Dashboard & Report as to the end user requirement.
- Responsible for the development of the exceptional report for the duplicate jobs which have same job no on the multiple no of releases.
- Responsible for the customization of the report in the Epicor vantage as to the end user requirement.
- Responsible for the Application Development & Maintenance in Epicor Vantage for the Application Process.
- Responsible for supply chain management and distribution capabilities, delivered within a single business platform by using Epicor Vantage.
- Responsible for internal storage for a single Reporting Services (SSRS) installation for multiple report servers that are part of a scale-out deployment
- Responsible for a variety of viewing formats & export reports to other applications through SSRS.
Confidential
Architect /Senior .NET Developer
Responsibilities:
- Involved in the development of application architecture and business logic.
- High level design (HLD) and low level design (LLD) of the system using Bridge, Facade, Visitor, and singleton design patterns.
- Responsible for the entire development of application software with Microsoft Development Studio.
- Responsible for the design structure of the project using Object Oriented Design.
- Responsible for the application development using MVC and JSON.
- Responsible for the development of the application using Multitier Architecture.
- Responsible for the Operation Contract and Data Binding with using WCF.
- Responsible for the Creation of Theme and usage of Skins in the Design Patterns
- C# XML WebServices is used to expose data updated in the system and to get the data in standard XML format.
- Working with Microsoft Enterprise Libraries for Programming with AJAX Controls.
- Working with Infragistics Version 2006 for the Connectivity from Business Layer.
- To get/update transactions used ADO.NET (also using LINQ) via VXML, XSL, XPATH, and DHTML.
- Development of Custom Controls and User Controls using C# 2005/2008.
- Responsible for the report generation from SQL Server with SSRS.
- Responsible for creation of Interactive, tabular and graphical reports from relational & multidimensional database sources with SSRS.