SUMMARY

• Human Capital expert with experience leading change management, organizational development, strategic communications, training, and workforce planning programs.
• Additional experience includes talent management, project management, business process improvement, business development, and strategic planning.

PROFESSIONAL EXPERIENCE

Workforce Planning Subject Matter Expert

Confidential, McLean, VA

Responsibilities:

• Provided strategic oversight of workforce planning activities and presented findings to senior leadership
• Conducted a comprehensive workforce analysis (environment scan, workforce segmentation, competency modeling, supply analysis, demand analysis, scenario planning, gap analysis) for a workforce of 600+
• Developed and deployed a lessons learned/evaluation program to measure success of planning efforts

Manager, Advisory Services

Confidential

Responsibilities:

• Oversaw market analysis and monitored competitive activity
• Identified opportunities by reviewing GovWin IQ and FedBizOpps daily to develop a report prioritizing and confirming pursuit strategy with leadership
• Redefined business capabilities and core workforce competencies
• Identified/confirmed teaming partners and managed the vendor and teaming partner process
• Lead the development of Government proposals; including writing Technical, Management, Past Performance, and Cost volumes

Organization Transformation & Talent Manager

Confidential

Responsibilities:

• Served as engagement team lead of 11 practitioners overseeing planning, implementation, and tracking of change management, communications, and training deliverables and resources
• Created a detailed work plan to ensure project goals and deadlines were on target and budget
• Confirmed project schedule with senior management and all staff impacted by project activities
• Determined the objectives and measures upon which projects were evaluated at its completion
• Managed and monitored cash flow projections and reported actual cash flow and variances to senior management on a regular basis (bimonthly/monthly)
• Actively pursued and identified change management and training development business opportunities
• Provided coaching and mentoring to manage employee relations and career progression
• Partnered with senior leaders to define vision, drive results, improve organizational effectiveness, facilitate change efforts, and ensure engagement and adoption
• Managed large - scale change initiatives to support transformations
• Developed a structured change management approach/strategy to address organizational change management and workforce transformation needs
• Aligned change management activities with organizational strategies; linking processes, governance, data, and technology
• Identified risks and performance gaps, made recommendations, and developed appropriate mitigation strategies

Performance Management Consultant

Confidential

Responsibilities:

• Performed an analysis of current performance management policies and procedures
• Made recommendations to finalize performance management policies and procedures using PeopleSoft ePerformance, an electronic performance management system
• Collaborated with developers to understand system requirements and procedures
• Developed a performance management guidebook consistent with PeopleSoft ePerformance development and federal government agency requirements

Sr. Human Capital Consultant

Confidential

Responsibilities:

• Implemented talent management best practices; including talent acquisition (workforce planning, competency modeling), performance management, and compensation to support a pay-for-performance program
• Developed methodologies and approaches for deploying human capital programs and process improvements
• Managed and facilitated Train-the-Trainer sessions
• Collaborated with developers to translate requirements into effective programs, systems and tools
• Facilitated change through stakeholder analysis, made recommendations, engaged leadership, and facilitated learning
• Managed project plans, prepared and submitted monthly reports; including risks, open issues, and wins as a result of the investment
• Planned team meetings to review and develop key project deliverables

Organizational Development Manager

Confidential, Linthicum, MD

Responsibilities:

• Created training and communications materials to support a large-scale implementation
• Managed stakeholder expectations and change agent networks
• Created and managed change projects and training plans related to business process improvement efforts; including conducting and analyzing training needs assessments and resolving change management issues
• Developed computer based (CBT) and web based (WBT) training materials; including end-user support materials (user guides, online quizzes, job aids, quick reference guides, etc.)
• Served as a functional team member and subject matter expert for PeopleSoft ePerformance and Talent Acquisition Manager User Productivity Kit (UPK) training

Sr. Change Management/Training Lead

Confidential, Reston, VA

Responsibilities:

• Managed and lead a Change Management and Business Transformation team to support a large-scale implementation
• Developed and managed an organizational change and learning strategy
• Developed business processes in support of a transformation plan
• Interfaced with client and senior leadership serving as a change management subject matter expert
• Consulted with senior leadership on business process improvement efforts
• Managed cross-functional project teams to increase effectiveness of enterprise software implementation
• Assisted executive team with talent management activities, including talent acquisition, workforce planning (competency assessment, succession planning) and performance management
• Managed design, develop, delivery and evaluation efforts (level 1-4) for all training programs; including instructional systems training
• Conducted needs and gap analysis to determine training requirements and identify non-technical training needs
• Developed instructor-led and student materials (CBT, WBT, user guides, job aids, quick reference guides, system procedure guides)
• Facilitated classroom and online training to end-users
• Developed sales and marketing strategy to support change management initiatives