SUMMARY

• ECM Senior Technical Consultant with 7+ years of IT experience, primarily Specialist in the Enterprise Content Management domain.
• Handling roles from Senior Analyst to Technical Lead, Onsite Co - ordinator, Business Analyst, Architect and Technical Consultant.
• OpenText Technical Services, delivering OpenText Product Service Management solutions as part of Total Success Program, including Capacity Planning, Architecture Reviews, Health Checks reviews, Upgrade Assessments and Product Customizations. Possess extensive experience in capacity planning, designing, developing, installing, patching, update implementations, customizing, managing and maintaining various OpenText Software suites of products like Content Server, Archive Server, Enterprise Scan and SAP xECM Integration, SAP Archiving, Adlib, Brava, TempoBox etc.
• Extensive experience in installation, configuration and support of OpenText Content Server, Archive Server, xECM, OTDS, etc.
• Participated in all phases of the system development life cycle (SDLC), from user requirements
• OpenText Certified Content Server Solution Developer v10.5 (OTCSSD) and System Administrator v10.5 (OTCSSA).
• Experienced in installation, configuration and upgrade of OpenText Content Server, Archive Server and Directory Services (OTDS). Hands on expertise on Content Server Modules - Workflows, Forms, Live Reports, Web Reports, Active View, Enterprise Connect, OTDS, eLink, Electronic Signatures, Performance Analyzer, CS Informant, Content Move, Content Web Services (CWS) , REST Web Services, AppWorks (OTAG), Electronic Signatures customizations, DocuSign Integration.
• SAP OpenText consultant with multiple implementation experience in implementation of OpenText Archive Server and Vendor Invoice Management (VIM) and OpenText Invoice Capture Center (ICC).
• Experience with OpenText/IXOS products like Vendor Invoice Management (VIM), ICC/OCR, Enterprise Scan, Doculink etc. Experience in configuration of various archiving scenarios like early archiving and late archiving with and without barcode.
• Configuration experience with OpenText VIM solution with and without ICC/OCR for FICO Accounts Payable (AP) operations like Non PO invoice verification and payments and MM PO invoice payments. Implemented OpenText Doculink functionality to display a tree of all linked documents in SD, MM& other modules.
• Proficient in Content Server architecture and database schema.
• Experienced in providing optimization solutions that improves performance of the existing legacy Content Server (formerly Livelink) systems.
• Worked on most phases of ECM deployment including Solution Design, Architecture, and Sizing, Product Customization, Pre-Sales Consulting, Functional Consulting and support of complex ECM landscapes.
• Worked in client location (SPAIN-ABENGOA) and interacted directly with customers.
• Mainly was involved into projects of implementation of customer specific requirements using Oscript, WebReports and Workflows.
• ECM environment design, planning and audit
• Content Server WebReports/ActiveViews implementation
• Content Server Workflows implementation
• Content Server Custom modules implementation/upgrade/support
• Content Server UI customizations (Custom Views, Appearances, etc.)
• OpenText Product support
• Experience in FileNet P8 5.1 5.2, FileNet Panagon, FileNet Image Services and have core knowledge in Business Process Management (BPM) solutions
• Experience in installation, configuration, development, and deploying activities in FileNet Panagon and FileNet P8 4.5.1, 5.1 and 5.2
• Experience in Kofax and Readsoft technologies

TECHNICAL SKILLS

• Content Server 16.2,16,10.5,10,9.7.1
• Archive Server 16.2,16,10.5,9.7.1
• Imaging (Enterprise Scan)
• Open Text Capture Centre
• Brava
• OTDS
• Extended ECM for SAP
• Enterprise Content Management
• Stream Serve
• Full Text Search
• SAP Document Management and Archiving Product Customization using O-Script
• Records Management
• Enterprise Architecture
• Enterprise Solution Design
• Business Analysis / Requirements Capture
• Workflows
• Web Reports and Live Reports
• FileNet Products
• Kofax
• Readsoft
• Oracle, Sql Server
• Windows Server, Linux
• C, C++, Java
• HTML, JavaScript, XML
• IIS,Tomcat

PROFESSIONAL EXPERIENCE

Confidential, Mclean, VA

ECM consultant

Responsibilities:

• End to end Content Suite 16.2,16 implementation
• Installation, Configuration and Testing of Content Server, Archive Server, OTDS and Extended ECM
• Installation and Configuration of Custom and Optional modules
• Integration with 3rd party applications SAP, Enterprise Connect, Adlib, EDI,Brava etc configuring Content Server Search administration and configuration
• Implementation of Enterprise Scan and RightFax, OCC
• OpenText products version upgrade (10 to 10.5)
• Data Migration from other source systems to OpenText platform using migration tools (InfoFusion OTIC, OpenText Object Importer, FME Migration Center etc)
• Implementation of OpenText Upgrade projects
• Content Server customizations (using Content Server Web Services)
• Ensure LIVELINK index is up and running, and optimized to ensure availability of search functionality as part of the daily routine activity
• Monitor the growth of the connect, thread and timing and turn ON and OFF whenever required
• Provide the metrics for server outages
• OpenText Administration and support documentation such as IQ
• OpenText content Server and Archive Server cloning
• Data import from OTDS
• Project management and client communication

Confidential, Rochester, NY

Senior software consultant

Responsibilities:

• Analysis, Design, Configuration, Implementation and Knowledge Transfer of Open Text Inc, Content Server Applications and Modules, particular focus on Community, Information and Security modeling, Records Management, Physical Objects and Contracts Management.
• Product Support
• Product customizations
• Product Implementations
• Product installations,upgrations and deployments
• The Planning Inspectorate - Content Server, Archive server, SAP xECM Health Checks.
• Module customization, Disaster Recovery Planning Review
• Proof of Concept and building Demo environment for Extended ECM, Integrations with SAP ECC and Records Management
• Migration of Data Center for Content Server and Archive Server
• Content Server Upgrade Assessment Review
• Extended ECM Design and Implementation, Installation and configuration of Content Server, Archive Server and SAP Integrations
• Design and Implementation of ECM and SAP Archiving Solution using Extended ECM
• Documentation for enhancements
• System Monitoring tools(Informatica,Splunk,MS customized tools,OT monitoring tool) activation and maintenance
• Incident management, Change management, Service request management, Problem management
• Reporting on system status, performance KPIs and Service Levels
• Technical, functional and business consulting, solution reviews, etcetera

Confidential

Advanced Consultant

Responsibilities:

• End to end OpenText support
• Documentation for enhancements
• Conducted complete full health check reports
• Analysis, Design, Configuration, Implementation and Knowledge Transfer, of Open Text Inc., Content Server Applications and Modules, particular focus on Community, Information and Security modeling, Records Management, Physical Objects and Contracts Management.
• End to end OpenText support
• Documentation for enhancements
• Conducted complete full health check reports
• Customizing and profiles
• System configuration
• Input files and Import Hot Spots
• Direct import from Enterprise Scan
• Logical documents and separation
• Document classes and document export
• Classification
• Fields and methods
• Batch fields
• Batches and steps
• Validation
• Export
• Profile chaining
• Task assignment

Confidential

Advanced Consultant

Responsibilities:

• Troubleshoot issues with system performance.
• Workflow design & configuration, implementation
• Troubleshooting of complex workflows
• As part of this project we have migrated all the data, customizations, workflows, active workflows, groups and reports from the livelink9.7.1 application to CS10.5 application. We used object exporter, object importer for exporting the data from livelink9.7 application to import it into the CS10.5 application. We migrated around 1TB of data as part of this project. Customization code is modified according to the CS10.5 Workflow explored and imported and also deployed the java servlets that is being used by workflows at the workflow exchange step.
• Currently playing multiple roles for stabilization, enhancement and issue fixes for the portal,
• Business analyst to gather requirements from business for enhancements, solution design to give appropriate design,
• Team Lead to monitor and review the development and testing activities
• Perform UAT along with business and get user sign off
• Deployment to PROD after user sign off.
• Critical issue analysis and fixing
• Admin monitoring and health checks