SUMMARY

• Security and Technology professional with over 10 years experience in identity access management. Results - oriented and customer centric team player that is dedicated towards enabling business to work efficiently while having appropriate security controls.
• Experience in SQL Server 2012 Management Studio.
• Provision access for 250+ banking, IT and Information Security tools and applications across a global organization. (AS400 -SIGNATURE)
• Extensive experience in implementing Service Management tools in alignment with ITIL best practices.
• Creation of reference material for new applications used for appropriate application administration.
• Experience in the administration of employee job profiles as well as development of application management inventory used for access management.
• Experienced in enterprise security practices (NIST), regulatory requirements (HIPAA, SOX, PCI), disaster recovery and business continuity.
• Experienced in RPA Automation (UI PATH)
• Experience with supporting IAM (SAILPOINT/ SAVIYNT)
• Experience with supporting access management solutions, including user privileges management, user credential management
• Experience with IAM, security operations, policy, governance, and access control provisioning
• Ability to interact with collaboratively with all level of the organization including technology and business professionals.
• Experience working with regulators, internal and external auditors.
• Strong interpersonal and written communication skills.
• Ability to resolve issues and make sound decisions, at times with very limited information

PROFESSIONAL EXPERIENCE

Confidential

Information Security Access Management Engineer

Responsibilities:

• Act as the liaison between IAM and business users to demonstrate new security capabilities to achieve buy-in, and document business-identified capability gaps of current solution offerings
• Determine and develop user requirements for new business needs and systems in production to ensure maximum usability
• Author and update technical & business-friendly documentation, and formally initiate and deliver requirements and documentation.
• Research and mitigate significant risks associated with projects.
• Provide extensive technical support to other Technical Services departments and user organization on IAM Provisioning and De-Provisioning related technical issues
• Configure Saviynt system and custom integrations of the toolset with end user systems and applications to accomplish Provisioning, De-Provisioning scenarios for internal and external users
• Establish work flows and processes to effectively and efficiently manage the identity lifecycle for employees, contractors, business partners, and consumers
• Fully support the deployment of Single Sign-on technology throughout the enterprise from systems design through operational turnover
• Consult with various application areas to integrate authentication processes with the enterprise standards
• Ensure full integration of technologies with enterprise processes (change management, incident management, problem management, monitoring, etc.)
• Assist in capacity planning and performance management of supported services/technologies
• Analyze, document and recommend process improvements for Identity Management processes
• Assist in problem resolution for Identity Management infrastructure and integrated applications when necessary
• Develop, maintain, and execute processes and procedures in support of routine administrative tasks
• Assist in the support of other Identity Management infrastructure services/technologies as necessary
• Establish strong relationships with client representatives and project managers
• Develop long-term secure solutions that manage authentication and security across the enterprise
• Access Hub (Saviynt / Sailpoint) Developer
• • Designs, develops and documents new software products and features.
• • Produces code within quality and coding standards.
• • Designs and executes test cases for unit and feature testing.
• • Maintains, updates and supports existing software features and solutions.
• • Writes and maintains technical documentation.
• • Effectively contributes to building the overall knowledge and expertise of the technical team.
• • Obtains a Strong knowledge and understanding of Access Hub software solutions.
• • Participates in design reviews.
• • Provides time estimates for assigned development.
• • Ensure the quality of deliveries and ensure conformance to processes and practices.
• • Perform day-to-day activities under the supervision of the team leadership and collaborate across cross functional teams.

Confidential

Information Security Access Management Analyst

Responsibilities:

• Support the Access Management unit which grants system access to all employees, contractors or vendors and provides oversight to ensure alignment with Information Security identity access management policies and procedures.
• Implement enterprise wide standards for identity and access management for all new and existing system and applications.
• Subject matter expert for Access Management related projects which have improved operational efficiency and customer experience such as the implementation of Employee Access Profiles and Enhancement to Entitlement Reviews.
• Ensure the resolution of access management action plans to ensure the mitigation of information security risks as a result of security and risk assessments performed.
• Handled access management needs for disaster recovery to ensure business continuity for the organization.
• Provided input to Information Security requirements for the implementation of Technology Integration Projects, which met Strategic Initiatives.
• Perform analysis and provide recommendations for adherence to regulatory and security policies, best practices, and the design and creation of profiles and users within each application along and evidencing it to both internal and external auditors.
• Provided access management information to support the evaluation of any suspected security violations
• Well versed with following processes: New Hire On-Boarding, Employee Off-Boarding, Department Transfers, Access Remediation, and Privileged Access.
• Responsible for provisioning/de-provisioning of access to applications, infrastructure and operating systems as per established Policy, Standards and procedures.
• Perform monthly security review to validate Sarbanes Oxley (SOX) compliance.
• Provide information security training to employees, contractors, and vendors.
• Support incident management program as needed for security incidents.
• Performed system design, requirements gathering, testing, SME support, and cross-team training for SailPoint IdentityIQ product used for identity and access management.
• Maintained Thycotic Password Vault for elevated account password management.
• Participated in Role-Based Access Control (RBAC) project designed to transition employees to a Role Based Access model from Discretionary Access Model.
• Managed access to all designated systems (Microsoft Active Directory, Microsoft Exchange, Bomgar).
• Daily review of security and monitoring reports.
• Responsible for processing, tracking, and documenting new hires, associate moves, and termination requests.
• Worked with internal/external auditors to fulfill access authorization and/or other access reporting requests.
• Responsible for the administration of mobile/wireless devices and remote authentication tokens.
• Responsible for logging and responding to trouble tickets to ensure timely settlement of user requests.
• Configured and maintained LDAP Active Directory 2008/2012 groups, users, and OUs.
• Administered Microsoft Active Directory 2008/2012 structure, creating GPOs and managing users.
• Worked in conjunction with Security Administrators to perform file share permissions checks using Varonis.

Confidential

Identity Access Management Administrator

Responsibilities:

• Serves as Subject Matter Expert for the products, solutions and capabilities related to Access Management (AM)
• Investigate and troubleshoot complex technical issues independently, perform root-cause analysis for high severity issues and provide permanent resolution
• Work with technology vendor for product issues, technology evaluation and design reviews
• Emergency support in providing technical resolution on high severity incidents in production environment
• Performs Quarterly re-certification of both restricted and non-restricted access to data warehouse, Business object and UNIX systems.
• Establish and maintenance processes for the administration of security access to new and existing users.
• Work with users who raise restricted/PII data access and help them with fulfillment of request. Make sure users are requesting right access and have proper approvals from leadership.
• Create access on behalf of users when needed.
• Provide general consulting and project support as needed to support new business requirements.
• Advice and guide on Information security guidelines/controls to developers/users.
• Help developers with code check out/in during weekly/monthly release.
• Regularly meet with DBA’s, Business object and Data warehouse teams and review roles and users.
• Work with DBA’s and BO admins to resolve user queries.

Confidential

Identity Access Management Analyst / Sail Point Administrator

Responsibilities:

• Implemented Access Certification, Automated Provisioning and Governance aspects of IIQ.
• Implemented Self-service feature, Password management feature, Provisioning feature and forgot password change in Sailpoint.
• Managed client requirements and configure SailPoint connectors.
• Responsible to manage Administration functionality of the Sailpoint such as loading data, create roles, create policies, scheduling tasks and certifications and reports.
• Included the improving Identity and Access Management (IAM) capabilities by controlling access to applications and systems that contain critical and sensitive information.
• Assisted in executing the implementation of IAM systems and upgrade to systems as needed.
• Assist in updating (SailPoint IIQ) workgroups and Monitor SailPoint IIQ product functionalities.
• Responsible for integration of new applications into the automated user entitlement review process.
• Involved in knowledge sharing sessions for SailPoint Compliance Manger component and involved in creation of design documents.
• Participated in the status meeting and & discussed issues related to SailPoint IdentityIQ with the group.
• Working with client post implementation for user testing, debugging, support, and maintenance.
• Managed access to all designated systems (Microsoft Active Directory, Microsoft Exchange, Bomgar)
• Daily review of security and monitoring reports.
• Responsible for processing, tracking, and documenting new hires, associate moves, and termination requests.
• Worked with internal/external auditors to fulfill access authorization and/or other access reporting requests.
• Responsible for the administration of mobile/wireless devices and remote authentication tokens.
• Responsible for logging and responding to trouble tickets to ensure timely settlement of user requests.
• Configured and main Assisting with management of project scope, schedule, status and documentation.
• Maintained LDAP Active Directory 2008/2012 groups, users, and OUs.
• Administered Microsoft Active Directory 2008/2012 structure, creating GPOs and managing users.
• Worked in conjunction with Security Administrators to perform file share permissions checks using Varonis.

Confidential

I.T Security Administrator Team Lead / Support Technician

Responsibilities:

• Setting up user ID's and passwords in Active Directory, Exchange, and other enterprise Mortgage software systems.
• Complete security and compliance requests within defined timeframe and expectations
• Perform Internal, External and 3rd party compliance or audit requests.
• Track, report and maintain all processes related to security and compliance procedures.
• Support internal and regulatory SOX with appropriate documentation and position of compliance.
• Handle activities of moderate to high risk and complexity
• Support after hour on-call support on a rotating basis or as required.
• Respond to any critical issues or business concerns.
• Facilitate small to medium projects as required for acquired new companies and newly purchased software.
• Attend and participate in meeting required for each project
• Provide Manager with weekly status report.
• LogmeIn, PCanywhere remoting systems to maintain server licensed Citrix Systems for All our virtualized software farms as well as to remotely assist our current personnel.