Steward Lead Resume
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SUMMARY
- Over 20 years of experience in both Business and IT cross - functional Enterprise Application Implementation and Integration, Datawarehouse, Analytics, Business Intelligence, CRM, Master Data Management, Data Quality Management, Data Governance, Process Optimization, Project Management and Strategic Planning. In depth Core Domain Business Knowledge in Finance, Accounting, Sales/Marketing, Procurement and Product R&D. My goal in any position is to be a resourceful, results and solution-oriented professional and some of the core skill sets are highlighted as below:
- Functional and Technical expertise managing with hands-on end-to-end project life cycle experience including Planning, Requirement/Analysis, Design, Development, Testing and Implementation. Business alignment in strategic planning and process cycle enhancement to marry the on-going day-to-day business needs.
- Core Data Governance and Business Council Member in managing mission critical objectives and workgroups for cross-functional teams. Establish framework, artifacts and site portal to help promote awareness and implementation of uniform process, data standard and policies throughout the company.
- Complete implementation and delivery experience in the Data Quality Space. Solid hands-on in complete practice and framework delivering technical and functional foundation enabling business to monitor data integrity, accuracy, completeness, and uniqueness through rules, scorecards and resulting trusted data and team collaboration in remediation steps.
- Core competency in deep dive root cause and impact analysis in delivering analytical opportunities with clarity, logic, agility and overall business insight in solving real business problem.
- Key and effective leader and communicator for every project stage and task providing liaison and conduit role in connecting Business and IT tracking achievement of common objectives.
TECHNICAL SKILLS
- Analytics
- Business Intelligence Data Warehousing SaaS
- Project Management Business Objects SDLC
- Business Process Vendor Management Business Analysis Data Center Enterprise Software
- Enterprise Architecture Management
- Oracle Applications Oracle E-Business Suite Oracle HR
- Oracle Discoverer SQL
- Toad
- Hyperion Enterprise Hyperion Performance Suite SAP BI
- Data Governance
- Master Data Management Data Quality
- Data Management Data Modeling Data Analysis Business Strategy Business Planning
- Business Process Improvement SOX Compliancy
- SOD
- Agile Project Management Full SDLC
- Oracle
- SFDC
- MS Dynamics
- Marketo
- Requirements Gathering Databases
- Process Improvement Strategy
- Cross-functional Team Leadership
PROFESSIONAL EXPERIENCE
Confidential
Steward Lead
Responsibilities:
- Program - Implementing MDM solution on Customer Mastering, Entity 360, Data Quality, Customer Party Match & Merge and Golden Record Creation.
- Created and Developed MDM Metadata Management Implementation Framework, Process Documents and Process Flows that encapsulate ALL aspects of EDG MDM Practice enabling KT, Peer Training as well as establishing baseline for ALL repeatable models (both tactical and strategic) for Future Phases to come.
Sr. Data Governance Analyst
Confidential
Responsibilities:
- Lead for Product Master Functional and Technical Implementation; Established Cross-Stewardship RACI artifact and facilitated in Product Governance Meetings (Offering to Financial Reporting) with the objective of business alignment and system and process adoption.
Sr. Information Management Data Analyst
Confidential
Responsibilities:
- Lead for Data Quality domain expert in developing and delivering scorecard and dashboards for business across in monitoring data integrity and remediation resulting in trusted data for Enterprise reporting.
- Lead for establishing Data Quality framework end-to-end and practice enabling Information Management organization to collaborate with business in domain areas of Operation, Finance and Accounting, Sales, Marketing and Product Development ensuring quality output and throughput for day-to-day operation, reporting and analytics for business decision support.
- Key member of Information Management team in performing data/gap/impact analysis linked to business outcomes, key liaison role in participating and facilitating different aspects of business planning, providing analyses and driving requirement with high degree of confidence and clarity and delivering effective business solutions and solving real business problems.
- Advocate for Hybrid form of Data Warehouse Development Methodology and continuous process improvement; Promote standards and policies through project engagement, vendor solution evaluation, metadata and business glossary publishing effort.
- Lead for managing and streamlining the Financial Profitability Reporting Close cycle.
- Core Data Governance member in promoting and maintaining business stakeholder engagement and relationships.
- Developed Complete Concept to Adoption Data Quality Framework, Artifacts, Templates and Configuration workflows.
- Developed and conducted complete customized end-user Data Quality Trainings that were specific to Systems and Business teams
- Designed out-reach Business Collaboration Program and Model cross functional units includes Business Engagement, Discovery, Assessment, Analysis, Quality Monitoring, Process Improvement, Risk and Issue Mitigation Facilitation and Continuous IT and Business partnership and more.
Product Manager, Business Intelligence
Confidential
Responsibilities:
- Developed vision and strategy of business intelligence initiatives for business partners in Finance, Sales and Marketing, Support and Sales Compensation. Provided leadership and recommendations to business clients on optimizing their information usage and leveraging the data warehouse as data expert in specific subject areas. Represented internal customers and ensured that their business needs are managed and prioritized properly.
- Created functional and technical business requirements as well as technical design specifications and leading through define, design, test and implementation of appropriate BI, Analytic solutions as well as process and data flow enhancements.
- Independently, led efforts to provide and drive targeted BI solutions to a variety of business groups as well as close collaboration with other BI product managers on key initiatives to evolve the EDW and Analytic Platform to better serve our customers.
- Worked closely with management, development teams, quality assurance and other teams to manage delivery appropriately and efficiently. recommendations available upon request
Sr. Business Analyst - Datawarehouse
Confidential
Responsibilities:
- Provided functional and technical support for the existing data warehouse in driving delivery of key business decision support reporting and enhancements. Partnered with user community to identify their
- Business requirements, produced functional specifications and design documents, and assisted with the implementation of those specifications.
- Analyzed existing business processes, identified areas for process improvement, and guided business in the establishment of effective and efficient business practices.
- Maintained leading edge knowledge of industry and technology trends, to effectively assess and recommend options to the business and IT customers. Participated in IT application projects and cross-functional projects in various of capacities.
Sr. Business System Analyst
Confidential
Responsibilities:
- Solid business and functional background in Oracle Financials and Business Objects and participated in various capacities in the ERP application implementation and update, Hyperion Application and SAP BI Implementation and other systems support. Deliverables included key analyses, requirements gathering, gap analyses, data mapping, design and development, testing, training and Production roll-out. Delivered project deliverables in organized manner as well as maintained communication with user group during the entire project life cycle and brought matters to closure with satisfaction. Other capacities included project management through inception to delivery and participated as subject matter expert in many domains to ensure high degree of clarity and quality to each project implementation.
- Managed each project with effective management skills including goal setting, deliverables and target completion dates with each project (during each phase of the Oracle Upgrade) and continually met deadlines by managing expectations and milestones. Investigated alternatives and solutions to minimize risk. Provided thorough project documentation and user training as well as maintained professional verbal and written communications, responded to user needs, addressed issues and presented solutions in a consistent and mature manner.
- Provided recommendations and system enhancement solutions through research and testing. Ability to multitask as well as focused on completing priority projects by initiating communication through proper channels and thorough follow through on all issues and open items.
- Oracle ERP 10.7 to 11i upgrade
- Hyperion Implementation; Design full data dimension structure and data extract support
- Archibus Facility Management System Implementation
- Business Objects 5.1 to 6.5 Upgrade and Implementation
- Lead design and implementation of Enterprise HR Data Mart
- Marketing On-line Gaming Project and Score Card Reporting
- Design and Develop Hyperion Analyzer Drill-down/through Reports
- Finance, Sales, Operations, EDI, HR - Design, Development of Key Operation Matrix, Score Card and KPI Reporting including automation of manual data compilation and processes
- Project Coordinator involved in design, development, interface testing of SiRAS Electronic Registration System for Top 10 Retailers
- Project Coordinator involved in facilitating and interface development of Third Party Vendor data validation. i.e Citibank
- Project Coordinator of Major Platform Releases and System Changes (Full project cycle including End-to-end testing)
- Project Lead for SOX/SOD application tool evaluation, implementation and production use of the tool. Developed templates for Oracle Financial SOD (Segregation Of Duties) compliance audit and achieved 100% compliance
- Project Manager and System Analyst in delivery of the Operation Dashboard for Key Business Executives for Marketing On-line Platform. Responsibilities included project management, data analysis, system configuration and testing cycle.
Sr. Business Analyst
Confidential
Responsibilities:
- Managed and coordinated month-end close tasks/schedule and assisted in month-end Financial close processes in all applicable aspects. Prepared monthly Account analyses, quarterly Sales and Return activities analysis, monthly Cash Flow Forecast, monthly, quarterly and year-end schedules for consolidations and reviews (both internal and external) as well as Enterprise-wide allocations and reporting.
- Delivered solutions via the appropriate reporting tools in an ad hoc manner and act as liaison between Accounting and IT (or other groups) as needed to identify requirements for system processes, reports and upgrade. Provided technical and functional assistance in Accounts Receivable (AR) close, AR reconciliation, Intercompany and other module/process.
- Active role in search for ways to better work the system (through hands-on and special requests) and managed and involved in special projects (Accounting/IT) related to business process improvements, business analyses, etc.
- Designed and implemented Enterprise-wide Budgets in Oracle and developed a complete comparative and trend analytical reporting package. Other key deliverables included Oracle Financial Statements (FSGs) for business analysis purposes.
- Written design specifications and developed Discoverer reports for different functional areas (AP, AR, Sales, GL, PO, etc.) leveraging functional domain expertise in aligning business needs for reporting cross the board.
- Successfully established processes/procedures and improvements/cost-savings upon business occasions (i.e. on-line banking, departmental review, etc) and created a broad collaboration network platform for file transfer and sharing.
- Successfully implemented ADI and completed end-user testing package for ADI upgrade (Complete documentation package distributed for evaluation) and automated the General Ledger Upload process adding transparency and accuracy.
Management Consultant
Confidential
Responsibilities:
- Project lead and developer for a report development project for a multinational software developer and processing client. Developed and managed scope of work, budget and workplan. Assigned resources, tracked deliverables and provided project management reports. Other key deliverables include Customized Oracle reports to client’s specification in AR and PA modules using Report Designer.
- Developed and tested SMART dB data conversion templates. Constructed work products including module application guides utilizing Oracle Methodologies. Used SMART dB tool for conversion and customized system interfaces, meeting quality milestones and industry standards. Assisted in development of Oracle tools for internal projects.
- Successfully completed the data conversion for a publicly held client with annual revenue of 500 million dollars. Responsibilities included: Analysis, design, mapping, loading and testing of conversion entities and implementing the data load during the production stage. Conducted review, analysis and recommendation sessions with clients.
- Performed analysis of existing legacy databases, developed data architectural mapping templates and performed trouble-shooting using product technologies and tools including SMART dB, SQL and MS Access.
- Evaluated and redesigned business processes for each data entity and functional area in implementing Oracle Financials. Consistently met and exceeded client expectations within scope of project. Proactively involved in value-added services through utilization of the combined benchmark best practices and technologies. Cross-trained client staff in different capacities and coordinated tasks at several levels.