SUMMARY:

Highly productive and innovative business professional with proven background in strategic planning, managing projects, improving efficiency of operations, and detailing project information to determine effective functions for operations. Global IT Strategy and Business Alignment coordination with business systems strategy, development and execution in APAC, EMEA, Latin America and North America. Solid background in analysis of accounting and financial systems processes, specializing in Accounts Receivable, Billing, GL, Project Costing, AP, Security Administration and Budgets.

COMPETENCIES INCLUDE:

• Strategic and Tactical Planning and Implementation Financial Systems Support
• Motion Picture and Home Video Accounting/Billing and Project Costing Quality Assurance
• Sarbanes Oxley/Governance/Best Practice Operational Excellence
• JDE, PeopleSoft and SAP Implementation ITIL V3 Service Management
• Relationship Management BPO / Offshore Shared Services Support

TECHNICAL SKILLS:

Software: CertifiedPeopleSoft Financials AR, BI, GL, PC, AP, AM, PeopleSoft Security, PeopleTools, nVision, Query Version 7.5, 8.8 and 8.9, JDE World / One World XE, SQL Sequel Server 7, Crystal Reports, Cognos MS Office Professional (Word, Excel, Access, PowerPoint, Projects), SAP Project Systems, Jive, Remedy, ServiceNow, Perceptive Tools HPQC.

EXPERIENCE:

Confidential

Global IT Strategy & Business Alignment Manager

Responsibilities:

• Actively advocate for the business area and promote the tactical goals and strategic direction of the business; ensure that Automation Group efforts and focus are fully in support of Business Area strategic plans and objectives; assist business leaders in achieving their strategic objectives around technology.
• Assist businesses with development and management of IT components of their operating and support budgets and ensure adherence to approved spending levels; assist in forecasting and monitoring financial needs to meet established objectives; look for opportunities to reduce costs and/or add value.
• Understand and influence Business Areas demand for services; ensure that adequate IT resources are allocated to the business, consistent with priorities, in order to provide effective, efficient and pro - active service delivery.
• Ensures that business lines receive quality, timely and cost-effective technology support that is aligned with their business objectives.
• Responsible for service delivery management and relationship management for assigned business areas; and serves as the primary liaison between Corporate IT group and the assigned business areas.
• Coordinates strategic planning, communication and prioritization of technology initiatives.
• Identify opportunities to develop new services and improve existing capabilities.
• Work with the Business Area and the IT architecture and development groups to define and execute new initiatives; help to prioritize projects and negotiate any changes in scope, budget or schedule with Automation and the business line.
• Identify variances and roadblocks, and initiate corrective action to stay on target; work with Project Managers, Application Development, and Business Area staff to ensure appropriate escalation of issues.
• Surface operational issues and ensure that they are being addressed with the appropriate urgency; during outages, manage customer communications.
• Coordinate status review process with IT and Business Area teams to ensure that lines of communication are open and that all involved parties have access to information and resources needed for successful implementation and execution of projects/initiatives; report to IT colleagues on business area business priorities and technology priorities.
• Define standard measurements for quality and customer satisfaction requirements; develop and utilize key performance indicators to measure and improve technology processes and overall effectiveness; ensure support of business goals through of defined technology service levels.

Confidential, New York, NY

Manager Financial Systems

Responsibilities:

• Provided leadership and expertise for a group of three full time employees and two external consultants in support of all Planning and Financial applications (PS GL, AP, AM, Purchasing and Budgets)
• Provided functional PeopleSoft Financial module system support. This included completion of special projects to help the department to function more efficiently by utilizing additional features of PeopleSoft
• Coordinated the successful simultaneous development of several Finance projects.
• Resolved issues as they arise independently, in conjunction with the ERP Department, and in conjunction with PeopleSoft technical support.
• Supported the Finance monthly process in terms of allocations and the monthly and quarterly financial close and Forecast reporting.
• Implemented and supported Cognos Software (an application used for account based costing for budgeting medical expenses).
• Monitored System Interfaces and resolved issues in a timely manner
• Worked directly with business owners & department super users to troubleshoot issues, define requirements, make business process improvement recommendations & develop where appropriate.
• Established, maintain, and track authorized security requests and changes in PeopleSoft in accordance with security policies and guidelines.
• Ensured that controls were in place to detect and prevent unauthorized access to all financial system and that the various users are complying with the Corporate security policy.
• Identified security gaps and remediation strategies, monitored security violations and took corrective action.
• Responsible for SOX documentation of new processes and the related revisions to existing processes and documentation.
• Worked with end users to ensure that financial reporting is occurring timely and accurately. Conveyed technical information to users both orally and in writing.
• Created detailed functional design docs and initiated Change Requests following defined SOX process.
• Created opportunities to maximize system functionality, streamline business processes, system efficiencies, and facilitated automation.
• Developed end user materials and delivered end user as needed..

Confidential, New York, NY

Peoplesoft Financial Systems Administrator

Responsibilities:

• Actively interacted with users on a daily basis to address all AR, Billing, GL and Commission issues.
• Monitored and resolved all Billing Interface Issues
• Analyzed and resolved PeopleSoft AR processing and Billing interface errors and conveyed results to users and determined appropriate management action for prevention of errors.
• Interacted with business managers and regional process owners to define and document business requirements.
• Monitored and addressed Help Desk tickets related to PS AR, Billing and Security related issues.
• Worked with technical developers to ensure that business requirements are met and issues are resolved timely.
• Created customized PSQuery and Crystal reports to support Finance department reporting
• Responsible for PeopleSoft Security Administration including; setting up IDs, resetting passwords, managing tree and row level security, permissions, changes, and setups insuring SOX compliance, Currency Rates table updates.
• Assisted users in month end closings by generating AR, Billing and GL reports and maintaining PS calendar.
• Back up support role for the AP and PO modules
• Responsible for maintaining, publishing and updating the Confidential PeopleSoft help desk website

Confidential, New York, NY

Responsibilities:

• Resolved system related issues.
• Trained new AR associates as well as assisted other AR personnel on JDE Enterprise One World system functionality
• Supervised accounts receivable record keeping for assigned accounts
• Ensured cash receipts, claims, or unpaid invoices were accounted for properly
• Calculated and generated billing charges for rental related items. Resolved all billing disputes and chargeback s
• Produced account statements and management related reports
• Resolved all system related billing and cash posting issues
• Evaluated JDE system Integrity reports on a daily basis

Confidential, Culver City, CA

Lead PeopleSoft System Administrator

Responsibilities:

• Lead a team of 8 in supporting The Confidential Studio Finance group PeopleSoft financials system
• Responsible for standard operating procedures, provided production support and subject matter expertise for PeopleSoft A/R and Billing modules.
• Responsible for PeopleSoft Security Administration including; setting up IDs, resetting passwords, managing tree and row level security, permissions, changes, and setups.
• Worked with both the functional and technical teams involved in the development, testing, and implementation of the tool s enhancements and fixes.
• Interacted with business managers and regional process owners to define and document business requirements.
• Worked with technical developers to ensure that business requirements are met.
• Designed and tested customized invoices using Crystal Reports based on user specifications.
• Developed plans for user acceptance testing, change control and user .
• Actively interacted with AR and GL users on a daily basis to address all issues.
• Monitored and addressed Help Desk tickets related to PS processing AR, GL and security issues.
• Worked on PeopleSoft modifications and enhancements, which included planning, functional analysis, design and development testing.
• Created customized PSQuery and Crystal reports to support Sony s Finance department reporting.
• Interacted with users and system developers to design, create & modify tables/indexes, set up production procedures/jobs, and enforce user & data security measures.
• Prepared weekly project status reports for management.
• Conducted weekly group status meetings to ensure that all PeopleSoft issues were addressed and resolved in a timely manner.

Confidential, Roseland, NJ

QA Analyst (consultant)

Responsibilities:

• Planned and lead QA testing for Investment Performance Department reporting project, following test plan to release 40 years of historical data on time and with known accuracy.
• Generated, implemented and maintained a Test Plan, consisting of Test Plan Summary, Test Schedule, and Test Suites based on the deliverables and builds (both known and projected) created by the product's development team.
• Generated an internal milestones chart based on the Test Schedule to track a product's progress through the QA cycle.
• Generated well - organized and clearly defined test scripts to verify the functionality, game play and content of each specific module of the product.
• Regularly tracked, analyzed, and reported on projects' progress.
• Coordinated communications between QA, Development, and Management throughout the product's entire QA cycle.

Confidential, Culver City, CA

PeopleSoft Financials Systems Administrator

Responsibilities:

• Managed the Confidential Digital Entertainment Finance billing conversion to PeopleSoft Project.
• Managed and modified functional configuration for PeopleSoft AR module.
• Developed, maintained and distributed appropriate policies, procedure and user documentation.
• Provided support for the PeopleSoft Accounts Receivable, Billing and Project Costing modules.
• Analyzed, developed, tested, and implemented solutions to enhance the business performance of the PeopleSoft Accounts Receivable module.
• Maintained PeopleSoft Tables and performed user acceptance testing on all system modifications and upgrades. Analyzed new functionality in upgrades.
• Debugged, analyzed and resolved PeopleSoft processing and interface errors and conveyed results to users and determined appropriate management action for prevention of errors.
• Created ad hoc reports using PeopleSoft Query and Crystal Reports for management.
• Supported PeopleSoft Security Administration including; setting up IDs, resetting passwords, managing tree and row level security, permissions, changes, and setups.
• Ensured that the proper system access has been given to users based on their application security profile.
• Reviewed and tested configuration settings to verify that system controls are being used appropriately.
• Conducted Fit/Gap sessions for users at all levels within the organization to determine the amount of necessary software and process customization.
• Created invoices manually when the nightly batch process failed due to system errors.
• Researched and traced system errors by querying tables and tracing the process flow.
• Monitored and approved Journal Entries created by Finance associates.
• Facilitated and tested the Bank of America Auto Cash process.
• Researched cash applications errors and corrected them accordingly.
• Generated month end AR aging reports for Credit and Collection Department.

Confidential, Culver City, CA

Credit Analyst

Responsibilities:

• Collected and reconciled all open items, including invoices and charge back activity.
• Researched and resolved all discrepancies and billing errors.
• Analyzed account reconciliation and presented recommendations to Director of Credit for possible solutions of charge back problems as well as write - offs of settlement differences.
• Presented, organized and conveyed problems or issues within and across other functions as well as the same organization, taking into account the customers business needs.
• Conducted customer visits to understand customers operational issues and proposed solutions in meeting customers needs as well as Columbia Tristar Home Entertainment s goals.
• Generated month end accounts receivable aging reports for management.