Business Process, Data Mining, And Optimization Analyst Resume
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Florham Park, NJ
SUMMARY:
- Process Analysis System Requirements Cross - Functional Team Management
- Identifies and targets cost-effective process improvements.
- Gathers data and Analyzes complex business processes.
- Develops systems requirements for both operational and data warehouse applications to support business processes
- Utilizes a variety of technical approaches to problem solving
- Assesses and tracks the impact of new processes and technologies on operational performance.
- Provides ad hoc data analysis using business intelligence and data mining tools.
- Manages multiple projects in cross-functional teams from inception through completion.
- Advises senior management regarding process improvements and analytic results.
TECHNICAL SKILLS:
- Requirements development
- Process analysis and documentation
- Workflow analysis and documentation
- Web technologies (java, Raptor, LAMP)
- Business Objects
- SAS
- SAS EG
- COGNOS
- TOAD
- MS Access, MS Project, MS Excel, MS Visio
- SQL html
- C language
- Rapid Prototyping
- Linear Programming
- SAP
- JAD
- RAD
EXPERIENCE / EFFECTIVENESS:
Confidential, Florham Park, NJ
Business Process, Data Mining, and Optimization Analyst
Responsibilities:
- Analyzed Confidential Core Installation and Maintenance processes and data.
- Provided ad-hoc data analysis using business intelligence and data mining tools, including, SAS, SQL, TOAD, MS Access, and MS Excel.
- Documented process with flow diagrams.
- Produced requirements for 1) simulation model to forecast expected performance given various process and staffing scenarios; and 2) Optimization model to recommend the optimal mix of temporary staffing, organization ‘loans’, and training to meet performance targets.
- Built models utilizing a variety of technical approaches, including optimization and simulation that will change the Confidential & Confidential workforce management process paradigm and significantly impact the bottom line
- Designed and implemented data quality monitoring routines.
- Advised senior management regarding process improvement, simulation, and optimization results.
Confidential, Rockaway, NJ
Business Process Analyst
Responsibilities:
- Analyzed business processes through interviews with management and staff and facilitation of JADs.
- Documented process with flow diagrams.
- Developed requirements for system support of process changes
- Managed implementation of system changes and enhancements
Confidential, Florham Park, NJ
Business Process Analyst
Responsibilities:
- Analyzed Confidential Joint Engagement Process through interviews with management and staff and facilitation of JADs.
- Provided ad-hoc data analysis using business intelligence tools (Business Objects), SQL, TOAD, MS Access, and MS Excel.
- Documented process with flow diagrams.
- Identified process gaps and proposed solutions
- Developed requirements for system support of process changes
- Conducted Root Cause Analyses (RCA) to identify process breakdowns and implement corrective actions
Confidential, Branchburg, NJ
Senior Process Planner
Responsibilities:
- Business manager in Logistics and Supply Chain organization, responsible for analysis and design of order fulfillment processes in extremely volatile business environment.
- Developed requirements for data warehouse project.
- Devised diagnostic metrics to assess the impact of operational changes on the supply chain. Metrics were designed to track the availability of material Confidential the planned start of installation work, and included both fault tree and root cause analyses.
- Implemented prototype extract and reporting mechanism used in managing business, and to determine year-end bonuses for all levels.
- Developed ad-hoc analyses in support of changing business needs using Business Objects.
- Designed and implemented series of benchmark metrics for competitive analysis and customer satisfaction.
- Produced requirements for data warehouse to support metrics and ad hoc analyses.
- Ensured SAP implementation yielded appropriate data for business metrics.
Confidential, Bridgewater, NJ and Piscataway, NJ
Project Manager
Responsibilities:
- Led ten groups developing state of the art client-server system that tracked and managed internal IT equipment.
- Built consensus among disparate organizations to deliver project on time.
- Managed construction of Confidential Lake Mary data center.
- Trained nationwide user community.