SENIOR PROGRAMMER ANALYST & BUSINESS analyst Resume

SUMMARY

Analytical, solutions - driven Senior Archer Analyst with 8 years of experience analyzing business requirements, identifying risk, and implementing next generation solutions to achieve business goals and increase customer satisfaction.
Highly skilled at helping customers overcome their most difficult challenges by integrating hands-on design, deployment, process automation, and integration of leading tools and technologies.
Proven ability to establish relationships with business partners and IT organization to align technology solutions with business strategies.
Recognized as SME for Archer Security Operations within the Cyber Intelligence team.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

SENIOR PROGRAMMER ANALYST & BUSINESS analyst

Responsibilities:

Design business solutions, execute SecOps support and incident management solutions, and resolve complex IT issues.
Partner with product owner to ensure system enhancements are optimized prior to implementation.
Translate business requirements into RSA Archer business configuration following Agile Methodology.
Coordinate performance testing with external teams to improve performance and business outcome.
Highly skilled in advanced features: data feeds/imports/publications and Archer 6.x installation.
Configure data driven events, data feeds, questionnaires, applications, fields, events, notifications, reports, iView’s, Dashboards, custom workflows, and training and awareness campaigns.
Integrate Archer with external tools like CMDB, Splunk, QRadar etc.
Compliance assessor for IRM compliance including User Access Reviews and IT Access Reviews.
Upgraded SecOps Production and DR environments from v6.2 to v6.7

Senior developer

Confidential

Responsibilities:

Design business solutions, execute SecOps support and incident management solutions, and resolve complex IT issues.
Partner with product owner to ensure system enhancements are optimized prior to implementation.
Translate business requirements into RSA Archer business configuration and SQL data environment.
Coordinate performance testing with external teams to improve performance and business outcome.
Highly skilled in advanced features: data feeds/imports/publications and Archer 6.x installation.
Configure data driven events, data feeds, questionnaires, applications, fields, events, notifications, reports, iView’s, Dashboards, custom workflows, and training and awareness campaigns.
Deliver, evaluate, and test large technology efforts; led version upgrade from 5.x to 6.x.

Developer

Confidential

Responsibilities:

Enhanced and redesigned existing solutions; migrated Archer solutions from pre-production to production.
Integrated Archer with third party tools and databases by implementing workflow using events, record permissions, calculations, and notifications archer.
Configure data driven events, data feeds, questionnaires, applications, fields, events, notifications, reports, iView’s, Dashboards, custom workflows, and training and awareness campaigns.
Improved functionality and search results efficiency by enhancing database indexing features.
SME on ITIL processes, SM9 ticketing, and SPOC within testing and production environments.
Center of Excellence Initiatives: mentored and trained new and existing staff on Archer; created technical documents for Archer Applications; and member of technical interview panel for lateral hires.